Rodney, the manager, can diagnose and repair anything even when you are told it's impossible. I've…read moreworked with him on 3 repairs and each time, it was completed promptly and perfectly. His team is thorough and so patient with walk ins.......We are so lucky to have him at this location in North Naples!

Jeffrey was wonderful. The back of my phone was broken - camera too. Had insurance thru my carrier…read more Had one week between carrier appt and uBreakiFix to have the repair completed. There's a whole row of places to pop into nearby. Whole repair took like 30 minutes, considerably less than expected. TY Jeffrey!

Got a glass shield put on the phone to make it impact resistant. Knowledgable and friendly…read moreservice. Located at Flamingo Island Flea Market.

From the owner: Mobile accessories at up to 50% off retail. Power Mobile offers unbeatable prices for cell phone…read morecases, tablet cases, mobile accessories and tempered glass screen protectors. Power Mobile has you covered.

I recently visited this AT&T location to get help for my 93-year-old father, and I cannot recommend…read morethem enough. We were assisted by Kris (Sales Rep) and Semaj (Manager), who both went above and beyond.They were incredibly patient, respectful, and took the time to resolve every single concern we had. It's rare to find such high-quality customer service, especially when it comes to helping seniors with technology. If you need help and want to be treated with care, ask for Kris or Semaj. Thank you both for making a potentially stressful situation so easy!

I walked in because I needed some help setting up my phone (keep in mind , I am an AT&T customer)…read moreand the employee was very short and dry and gave me short answers not a pleasant experience. Unbelievable did not try to sell me any lines or programs or sales while I was there. I am an easy catch when it comes to that company could have made money right then and there if he did his job properly. In addition to him having head phones in the whole time while talking to me, and store was empty I was the only one in there. I walked out went to Xfinity gentleman was so nice said he'd beat any plan I have to earn my business and I could tell he was happy to be there and make money. Now I am no longer with AT&T and can happpy say I'm a Xfinity customer! Just like that.

Bought a new phone for my elderly dad, but because his existing plan dated back to the Rosetta…read moreStone, there were complications activating his new device. Aldofo and Juan worked tirelessly to help me solve this before I had to leave town. Pro tip - if you're trying to call the store directly, please dial 984-297-8990!

Staff insulted my appearance, would have gotten better help and more information out of a brick wallread more

JASON- was absolutely incredible! He was so patient and knowledgable guiding my elderly…read moreparents to a great phone/plan! The process could not have gone any better! Thank you Jason!

Worked with Tommie at the 13800 Tamiami store today. He helped me buy a new I Phone. He was very…read morecompetent knowledgeable and anxious to help me. He is a great representative of the company. This store and Tommie will be my go-to choice in the future. Thanks for the help.

I asked for a repair on my back glass on a new IPhone 16... they assured me it would be authentic…read morewhen it wasn't and the sides of my phone were scratched and camera lens fell off. I now have permanent damage to the back of my phone and they even asked me to play another $110 dollars to fix it after I had already payed $150. Surprised they wouldn't fix it for free after they blamed their mistakes on me "mishandling" my phone when there was no damage except for the lens. It was the glue and poor repair that caused my phone to break. Not very trustworthy/reliable... if you break the back of your phone just go to Apple to avoid the mistake I made.

From the owner: Don't let a shattered screen shatter your day: Our iPhone screen repair will have it looking like…read morenothing happened.

Always very helpful whenever I walk in the store whether I'm needing a screen protector replacement…read morefor free or if you're buying the Wi-Fi system. It doesn't matter which one they're still very helpful

Located on the worst parking lot in Naples, T-Moblie has an excellent store for cell phone needs…read more Mrs. K. and I noticed both of our iPhone 13s were misbehaving, so we dropped into the store to get two new phones. We chose two different models. Mrs. K wanted the phone with the best camera and a bigger screen. She chose the 16 Pro Max. I wanted a new phone, and the camera was not important to me. I shoot my pictures, which are important to me, with a DSLR. So, I chose the 16 with 256K of memory. I can instantly transfer my photos from the camera to the phone. Wow, I got that out of the way. The store is short-staffed, but we lucked out and were greeted by Victor, who helped us get the right phone model and the accessories we wanted and needed. The phones were not in stock but were ordered and delivered to the house. Victor gave us his phone number so we could set up an appointment to activate the phones. Victor failed to call us back twice. When he gave us his number, I was doubtful he would answer or call us back. Just too busy. So, we dropped into the store, and another associate put us together and spent the proper amount of time telling us what to do. Pricing is fair, service is good, not having the phones in stock was a bummer. Victor told us it would be 21 days before we recieved out phones. One came the next day the other came the following day. I am guessing it's corporate to overstate how long it will take to get the phones. Then, they exceed your expectations.

I had an amazing experience at this tech repair store. From the moment I walked in, the staff was…read morefriendly, professional, and clearly knew what they were doing. My phone had a pretty bad issue, and I was worried it would either be expensive or take forever to fix--but they made the whole process quick and stress-free. Victor especially stood out. He was super knowledgeable, explained exactly what was wrong in a way that actually made sense, and made sure I felt comfortable with the repair before moving forward. You can tell he really cares about helping customers rather than just rushing through jobs. The repair itself was done faster than I expected, and my phone came back working perfectly--like nothing ever happened. Pricing was fair, service was top-tier, and the overall vibe of the place was great. I'd 100% recommend this place to anyone who needs phone repairs. If you can, ask for Victor--you won't regret it.

I needed to replace the screen cover for my IPhone 13. I called one place and they said it would…read morebe $39. I called this place and they said $15. It was so nice to have someone answer the phone. I am not crazy about these automated tellers you get when you call a business, so it's nice to have a real person answer. This place is in the western side of the Walmart. This nice lady helped me out and completed the job. My phone case was not in great shape, so I wound up buying a new phone case also for a good price. Apparently this place does all types of tech repairs, not just for phones. And if you want to buy some fresh coffee, they sell it there also. I would recommend this place.

Buyer beware; we brought in a new iphone for a cracked glass repair. They didn't explain anything,…read morereplaced the glass, charged over $150, and only when the 'repair' was done and we had paid did they explain that the phone would no longer be waterproof and the magsafe charging would no longer work. Save the hassle, just go to the Apple store for the repair and your magsafe will still work and the phone will keep its waterproof rating.

From the owner: The Fix, located inside Walmart in Naples, FL, offers fast, affordable repair services for…read moresmartphones, tablets, smartwatches, and gaming consoles. They use high-quality parts, offer same-day service for most repairs, and provide a wide range of services including screen repair, battery replacement, water damage repair, and software troubleshooting. They also sell protective accessories and phone insurance.

I visited the Apple Waterside Store today to purchase the new iPad Pro and explore upgrades to a…read moreMac Studio and Vision Pro. I was greeted promptly upon entering, but when I asked for assistance with the iPad and trade-in process, I was told a sales associate would help me shortly. After waiting 15 minutes, no one ever arrived. Several employees appeared unoccupied, yet no one stepped in to assist. When I asked about the Vision Pro demo, I was told to return at 6:30 despite the demo area being unused and the store relatively quiet. Ultimately, I left without making a purchase -- even though I had come ready to invest in multiple new Apple products. The lack of initiative and attentiveness from staff was disappointing, especially for a brand known for its customer experience. I guess it doesn't matter when the paycheck comes either way, but it's frustrating as a loyal customer to be ignored when ready to spend thousands.

Brought two phones in for battery replacement when they put a new battery in the phone caught on…read morefire. That phone was replaced. They did not have a battery for the second phone. The whole deal took five hours.