My husband took our Apple MacBook to ubreakifix for a battery replacement for $200. The battery…read moredidn't even last a year. Now, the battery has exploded, and we're taking it to Apple to remove the battery. UbreakIfix wants $40 just to open it because we're past warranty. The bottom panel is no longer attached to the laptop because of how much the battery has exploded/expanded. We've removed the laptop from our house because we're scared of it blowing up Also, for any skeptics, we treat our possessions like laptops very well and do not throw them around, etc. We use this laptop around the house for things like email, movies, taxes

I have used other UBREAKIFIX locations without incident. This location seems to have some issues. I…read moredropped my iPad off on December 9 to be repaired. I followed up the first time at the beginning of January and they did tell me that they were waiting for parts. Called again on January 12, 15 and 20th and left messages asking for a status update and a return call. They never called me back. Today is January 24 and I went to pick it up. No repairs have been made and when I requested it be returned to me they said they could send it out today. I'm not sure why they didn't send it out earlier. I understand if you're busy and if you're waiting on parts, but a simple update would've been appropriate. I'll take it somewhere else. Would not recommend.

It seems Staples, Hwy 41N across from Walgreens and in the same plaza as the BIG Publix has…read morecompletely 'run out of steam. Basic office products often understocked, but worst of all there is an OBVIOUS lack of inspiration for sales staff to participate in assisting customers when entering the store! My last 3 visits confirm the same with all staff members huddled behind the counter housing printing & copying area BUT SURELY ... 1or2 inactive sales personnel could assist customers as the majority of the sales floor echos empty... Even the parking lot, once always busy is almost desolate. Star Rating 3

Angel saved me today! Got my flyers done so I didn't have to come back. Thanks for saving me time…read moreAngel- you are a great person. Thank you!

George & Dave are consummate professional. Have used their expertise for three different computers…read moreand they've always come through. Highly recommend!

I needed a new computer, and they transferred my data and found me a good price on a new lap top…read morecomputer. I hope I don't need them again, but if I do I would definately go back.

This T-mobile store is right next to Trader Joe's. It seems to cater to the retired crowd. Many of…read morethe advertisements in the store were showcasing deals and promotions for those 55 years of age and older. There were several customers in the store being helped by agents when we arrived, but someone quickly acknowledged us and added us to their computer system to hold our "place" in line while we waited. They had a cushion bench that we plopped down while we waited. Dominic T. helped us out. We headed over to his station. There was only one tall stool which my mom took. We had a unique problem, but Dominic helped us further along by getting us a sim card and finding out that my mom's current carrier only ports numbers once a day at 11 am Pacific time. Helpful information! I'll be so happy when my mom will be off the other carrier and able to use T-mobile.

If you just want to make a simple purchase, waiting for a person to break free is tedious. I…read morewanted to listen to their Beats Pill Bluetooth speaker. So while I was waiting, I managed to pair my phone to their display and listen to it. I ordered a Bose Bluetooth speaker from Amazon; its sound was awful. After I paired the speaker, I turned it up. To my amazement, I found that other customers did not share my love of Irish music. Heathens. I only had it loud for maybe 10 seconds. I honestly did not want to disturb anyone. But you gotta do what you gotta do. Once an agent got free, it was simple. I want to purchase this. And I did and walked out happy. But still wondering how you cannot like Irish music?

Jen was very helpful, and the staff here was very nice and considerate. They made me sending a…read morepackage out incredibly easy and fast.

Logan always does a great job team is lucky to have him i always look for him when im atvthe storeread more

I live in Los Angeles, but my retirement age parents moved to Naples, Florida a few years ago. I…read moretry to make it back 3-4 times a year, but the phone calls and letters in-between visits aren't enough. I found out about Seniorstech through a friend who had their service guys come out and fix their dad's computer. I gave them a ring and they set up Skype on my parents' computer at their home and so now they can see the grandkids grow up via video chat! It has made our lives a lot richer, and their service guy was nice and helpful. I recommend this service for being safe, reliable and a real life-saver!

Called SeniorsTech at 10:00 in the morning and Greg came out to my house at 11:00 and hooked my…read moreancient wireless HP LaserJet 4100 up with my ancient Dell computer by 12:00. Very knowledgable and very much a gentleman. Kevin followed up after and asked how everything went. I would recommend this company to come work on anyone's computer, printer, etc.

I went into this establishment today and while I was there, the regional manager whose name was…read more"Rafael Irizarry" verbally assaulted my elderly grandmother, and yelled in her face while the other staff sat there and watched. I have filed a report. I would stay away from this establishment, they don't treat their customers well. How embarrassing, Rafael you should be ashamed of yourself.

Gysai was amazing and so so so helpful. He's so nice and made everything go by smoothly despite the…read morewait.

Great customer service! Staff is professional and quick to get the customer in and out.read more

Well staffed with helpful, polite individuals. I drive a few extra miles to utilize this particular…read moreUPS store based on how quick and easy it is to accomplish whatever it is you need to do.