Great service. Kati was awesome always happy to help all the clients. I always prefer coming to…read morethis place.

I buy everything online from companies that stopped sending prepaid return labels so I have to…read morecreate them myself, but I don't have a printer. I went into the Pak-n-Ship at Pebblebrook Naples, FL to help me get the labels printed & the packages returned. The staff are the most helpful people I have ever had the pleasure of dealing with. They are so helpful. They even do extra things that need to be printed along with the labels, like reasons I am returning, etc. I don't even get invoices anymore so I have to create everything myself. I used to be able to just hand write everything myself on the invoices they sent and include them with the returns. they always print everything I will need, including a receipt for packages they've mailed. Even if I don't ask for a-receipt, I always get one. The woman who helped me today gave me plastic pouches to put the labels in before attaching them to the packages So nothing would happen to the labels if they got wet. Service is better than five stars. I think they deserve 10 stars for all the extra help they give! If they are eating lunch in the back and people come in for sssistance.they always come out and help them and interrupt their lunch. i've never seen that happen anywhere. I can't tell you how relieved I am that I have professionals that I can rely on to help get everything to wherever it is going. Thank you to the wonderful staff at pak-n-ship!!! Karen Novich Naples,FL

Paul is really helpful. Helped me with my return when other ups places were no help at all. Great…read morecustomer service!!!

Paul is absolutely amazing! I had to ship a lot of my belongings while moving across the country…read moreand he was so helpful with making sure my items were shipped and handled with care. My items arrived to my destination safely and they even made sure to put extra tape and precautions with my items. Highly recommend!

SCAMMER!!! I was quoted $80 for a Priority Mail envelope…read more When I questioned the price, the woman working at the desk was incredibly rude. I decided not to use their service and went to the USPS location across the street near Publix, where I paid $10 for the same type of Priority Mail service. I also spoke with the USPS employees about the price I had been quoted, they laughed and were surprised by the amount. They also told me the owner of the pack and ship, buys stamps and other supplies to upsell at their pack and ship store. I'm a local and have supported businesses in this area, including helping various businesses after the hurricane. I believe customers deserve to know when they may be paying significantly more than they would through USPS directly- and they certainly deserve to be treated with basic respect when asking a legitimate question about a price. I strongly recommend the USPS (which mins away) before using this Pack & Ship location. I will not be returning, and I'll be sharing my experience with other members of the local community.

The worst ever. I was dropping off a FedExpackage. the girl was sitting on the counter doing…read more nothing. The label was a little faded. Didn't even get up and try to scan it said she would not take my package because it wasn't scannable. I told her that yes it is. she told me FedEx won't even take it.Honestly, this place should've been out of business a long time ago.

Always very polite and professional. They take all forms of packages and will package it for you…read more They deal with all carriers.

Needed assistance in shipping items to client; stopped by Shipmates off Collier Blvd and spoke…read morewith Jimmy. He was extremely knowledgeable and helpful. Was very pleased with the fact they can ship either Fed Ex OR UPS. Store was clean. Won't hesitate to use them in the future.

This location is spacious and wedged between a Publix and a pizza/wing joint…read more The service is always fast and pleasant. The rates are fair and packaging is cheap. Shipments are also always on time. I highly recommend this service.

Pak-n-Ship of Southwest Florida at Pebblebrook is the best place to take any package you need…read moremailed. They can do anything you need or answer any question you have. I use them several times a week and they always give me a receipt. Every package I've ever given them has been sent &received in a very timely manner. They all work very hard and if someone comes in the office while they are not at the front desk someone always comes out right away to greet the customer. i've never had a package lost. they are all very friendly and very glad to help. They print a lot of labels for me because some companies that are supposed to send return labels with my purchases have stopped sending them. I just bring in the package, show them the label on my phone and they print & attach it and cover with plastic if necessary to prevent weather damage. It is so nice dealing with a business where everyone is so helpful and easy to work with. please give them a chance if you're using someone else. I know you won't be disappointed. Karen

It seems Staples, Hwy 41N across from Walgreens and in the same plaza as the BIG Publix has…read morecompletely 'run out of steam. Basic office products often understocked, but worst of all there is an OBVIOUS lack of inspiration for sales staff to participate in assisting customers when entering the store! My last 3 visits confirm the same with all staff members huddled behind the counter housing printing & copying area BUT SURELY ... 1or2 inactive sales personnel could assist customers as the majority of the sales floor echos empty... Even the parking lot, once always busy is almost desolate. Star Rating 3

Angel saved me today! Got my flyers done so I didn't have to come back. Thanks for saving me time…read moreAngel- you are a great person. Thank you!

Been here for years, proven they deserve your loyalty…read more Great staff, always compares the cost of mailing services for you, as different companies will change their fees on a daily basis, Also sell greeting cards, boxes, have mail boxes to rent, lots of goods. Lots of parking on the side as well as front. Couple of doors down from Dominos pizza Come pet the Cute rescue dog too!

The Shipping Station located at 4755 N Tamiami Trail has abruptly closed their business leaving…read morepost office box customers without access to their mail. If you rent a mailbox from any entity other than the USPS you relinquish the ability to submit a change of address or mail forward. Most of these customers are not in town and will only find out when they start getting calls their mail has been "returned to sender." They will need to file a request with the USPS to hold their mail (online form submission is available) for pickup or delivery to another location and individually change addresses with senders. The Shipping Station has operated at the same location in Naples for over 35 years. During that time it has been bought and sold to various owners. The latest owners, Deborah B. White and Raymond Maluto of Debray Enterprises, LLC chose to close the business without notice to box holders or to the longtime employee who has ran the business for 20 years. Despite having several opportunities to sell the business, their decision to simply lock the doors has left many in town scrambling to secure their mail. It's disheartening to witness the demise of a long time business people have relied on for years and years. It's especially frustrating and puzzling to know the business could have been sold without any interruption of services. I understand they pulled the cancer card. I find this particularly distasteful for personal reasons. Again, they had no less than three opportunities to sell the business. They have promised refund checks for all unused months left on mailbox contracts. Whether they will send those checks before or after their extended Alaskan cruise remains to be seen. #gulfshoregrifters #screwthelocals #howtogetacondoonthebeach

This place is the best ever! I came for fingerprinting and they were quick and efficient plus they…read moregave my kids toys to occupy themselves. So very kind and efficient. Highly recommend.

This is without a doubt the best pack & ship store I've ever worked with. Everyone is always…read moreprofessional, helpful, friendly & so efficient. Definitely recommend, this is the only pack & ship my family will use.