I am here to commend the UPS store #3369. Located at 309 Rt. 41N naples, FL. 34102…read moreMarisele is one of the nicest, most helpful people that UPS has ever hired. I always go out of my way to go to this location. She is extremely helpful with everything and takes her time with each customer. If this location was closer to my home ( in Chicago), I would go out of my way to get to her. She deserves 100 stars. The rest of the crew are just as good at that store. So thank you to Marisele, Paola, Paul, and one other gentleman, but I am not sure how to spell his name. It starts with Ar.. Again, I highly recommend this location for all of your UPS needs. Thankyou .. they all need a raise‍10 stars!!

I have been a customer for almost the last 15 years now and I have never been connected to a more…read moreprofessional and service orientated group of professionals. I would recommend the UPS team for any shipping, P.O. Box, or any other services they may support or provide. Sal Infurnari

Staples did a wonderful job here at this location. My business cards came out just as hoped. The…read morecustomer care experience I received was outstanding! Julie gave me solutions I needed in order to complete the goals of the day with great economical solutions. Ray also came through and was extremely patient as I needed my cards immediately. When I got there a day late I was shocked yet grateful he didn't through them away. ( I was supposed to have picked them up within a couple hours and couldn't get there as planned. All communication from staff here are excellent. I know and trust that in the future I will be returning to this Staples soon. Thank you staff at this Staples location. I recommend this great employee team to anyone needing to get their business goals met.

I had a simple print job for 100 black and white cards on regular paper. I went when no one else…read morewas around. I gave them all the information they needed. They said it would be ready in two hours. I came back the next day, and the associate said no one had even entered a ticket and the job was not complete. As a result, I missed my deadline for the print job. I asked if they could prioritize my print job so that I could meet my deadline, and they said no.

Very nice woman at counter. Helpful and Patient, as someone…read morecalled while she was helping me, and she gracefully answered all their Back there today! Melissa is one of the most helpful People I have met in ft myers -- I recently moved here. She is kind and knowledgeable. Made me feel right at home and easily boxed up an annoyingly large sewing accessory to send to someone.. that I couldn't figure out how to do! Ty!!!

SCAMMER!!! I was quoted $80 for a Priority Mail envelope…read more When I questioned the price, the woman working at the desk was incredibly rude. I decided not to use their service and went to the USPS location across the street near Publix, where I paid $10 for the same type of Priority Mail service. I also spoke with the USPS employees about the price I had been quoted, they laughed and were surprised by the amount. They also told me the owner of the pack and ship, buys stamps and other supplies to upsell at their pack and ship store. I'm a local and have supported businesses in this area, including helping various businesses after the hurricane. I believe customers deserve to know when they may be paying significantly more than they would through USPS directly- and they certainly deserve to be treated with basic respect when asking a legitimate question about a price. I strongly recommend the USPS (which mins away) before using this Pack & Ship location. I will not be returning, and I'll be sharing my experience with other members of the local community.

Angel saved me today! Got my flyers done so I didn't have to come back. Thanks for saving me time…read moreAngel- you are a great person. Thank you!

It seems Staples, Hwy 41N across from Walgreens and in the same plaza as the BIG Publix has…read morecompletely 'run out of steam. Basic office products often understocked, but worst of all there is an OBVIOUS lack of inspiration for sales staff to participate in assisting customers when entering the store! My last 3 visits confirm the same with all staff members huddled behind the counter housing printing & copying area BUT SURELY ... 1or2 inactive sales personnel could assist customers as the majority of the sales floor echos empty... Even the parking lot, once always busy is almost desolate. Star Rating 3

I was scared. The print center looked so confusing to me and I was intimidated. I tried to follow…read morethe instructions and ... Damn. It worked. Easy Peasy.

We purchased an office chair at the Coconut Point location and the young man that checked us out…read moresaid we don't have the chair in stock and there is no Military discounts on furniture. We ordered the chair. A few days later I called the Naples location and spoke with Augie. He said you should have received a discount and we have the chair in stock. Augie Ciresi and Jim Allday were extremely professional, corrected the discount, and provided exception customer service. Hats off to Augie and Jim, they made me a loyal customer .

Great service. Kati was awesome always happy to help all the clients. I always prefer coming to…read morethis place.

I buy everything online from companies that stopped sending prepaid return labels so I have to…read morecreate them myself, but I don't have a printer. I went into the Pak-n-Ship at Pebblebrook Naples, FL to help me get the labels printed & the packages returned. The staff are the most helpful people I have ever had the pleasure of dealing with. They are so helpful. They even do extra things that need to be printed along with the labels, like reasons I am returning, etc. I don't even get invoices anymore so I have to create everything myself. I used to be able to just hand write everything myself on the invoices they sent and include them with the returns. they always print everything I will need, including a receipt for packages they've mailed. Even if I don't ask for a-receipt, I always get one. The woman who helped me today gave me plastic pouches to put the labels in before attaching them to the packages So nothing would happen to the labels if they got wet. Service is better than five stars. I think they deserve 10 stars for all the extra help they give! If they are eating lunch in the back and people come in for sssistance.they always come out and help them and interrupt their lunch. i've never seen that happen anywhere. I can't tell you how relieved I am that I have professionals that I can rely on to help get everything to wherever it is going. Thank you to the wonderful staff at pak-n-ship!!! Karen Novich Naples,FL

I have been a customer of My Blueprinter for 13 years. Dave…read moreand Steve, Annette and Robin have always been courteous and friendly. I send my plans to them and they are ready for me when I get there. I have been a construction contractor for over 40 years. No other printer has ever provided such fine service.

The printing service was absolutely perfect. Emailed the information in and within a couple of…read morehours I received an email that my order was ready. The customer service is top notch. It was raining when I got there obviously you do not want to get prints wet. They made sure that they were wrapped in a plastic bag to protect them. I look forward to doing, more business in the future

First of all These are the nicest most helpful…read morePeople you will ever meet. Recently sent very expensive item for repair and weekd later the company claimed not to have it. I couldn't find the tracking receiptanf they willing to hand search it for me. Then fortunately I found the receipt and still the company claimed they had not received it and told me to call fed ex who blamed it on the shipper. I called back pack and ship and Scotty got right on it and confirmed it had in fact been delivered and all the details. I called back the company with those details and don't faint but they just called to tell me that they found it. Thank you pack n ship express and Scotty.

I rate them low because the customer service is severely lacking. I think this is a sole…read moreproprietorship yet whenever I have walked in to buy their package and ship services, they act like I am Inconviencing them. One time I even received the comment "It's Friday and I'm too tired for three packages. " i walked out and haven't been back. It's too bad. They could be happy to have a job and be out amongst people with real conversations, but that isn't the vibe. I made the extra 5 mile drive to a UPS store in the GC shopping area who said hello and welcome and smiled the entire time. I can choose who gets my business and In today's world, the smile means a lot.