I bought a very expensive $213.58 Duracell Motorcycle Battery last January 4 2025…read more Today October 18 2025 the battery is dead and has been on a Battery Tender... So I pulled the battery and took it back to the store at 1811 Tamiami Trail Naples, and was told by a smart Mouthed Kid that the Battery was not under warranty!!!! On my receipt it states the battery is under warranty until 1/04/2027 !!! I was lectured by this smartass kid that the battery needed to be above 10 Volts for them to warranty it.... If the Battery is BAD it should not be my issue !! I have bought MANY Batteries from them before, BUT NEVER AGAIN!!!! Customer service is a thing of the past !!!!

VERY HONEST EMPLOYEE Stopped in here last Sunday. A…read more gentlemen helped us find some bulbs we needed for our night lights. It's a small, tidy location across from the Cheesecake Factory that doesn't have a lot of traffic. It's situated in a sketchy plaza, but it's a good store and I'm glad we went in. I'm really happy with the very honest in-store recommendations we got esp for strip-lights. Everything he said was true about them I wish I took his advice lol! I can't speak for the other employees,but the one that helped us was nice and efficient and engaging as soon as we walked in. Thank you!

We were working in Naples and 5 hours from home and discovered our one month old alternator had…read moregone bad in our 20 year old E150 Cargo Van. The owner was simply amazing. He not only replaced our alternator quickly (beyond our expectations) but also pointed out how some other recent repairs were poorly done and fixed them as well. I highly recommend using this company. I would give them 10 stars if I could.

Honest people, couldn't fix our problem in time but let us know well over the phone to save us all…read morethe headache. Much appreciated!

Knowledgeable salespeople and fully stocked store. Easy to park and reasonably priced.read more

I needed both batteries replaced in my car and went here on a Friday afternoon thinking I was…read moreprobably going to need to leave my car and get a ride to work that evening(I work Night Shift at the hospital). Jake Kirchen and Bryan Peacock went out of their way and got both batteries installed while I was there. The heat out side was unbearable and these guys put in the hard work and got it done. I was able to drive to work that evening and was able to avoid having to get a ride. These guys are great! Thank you

I went to the store to buy windshield wipers.. the store is super clean, organized and employees…read morevery helpful. I got my blades and went to put the new ones on. But, I had a problem getting the wipers to stop halfway. The manager came out and together he helped me figure everything out and had my blades on and working perfect! Super shout out to this team of great people!! B.

Great people who know their stuff! Great products and prices too! Fred is the best!…read more Also, The store is always clean and stocked!

If I could give Matt's Custom Gold Carts a negative amount of stars- I would! I bought a golf cart…read morefrom Matt's after hurricane Ian in November of 2022. it stopped working in November 2024, it took them a month to pick it up from me after I called multiple times. It took them until middle of March of 2025 to tell me that they can't fix it because they think it has water damage from a flood or it was submerged, IT WAS NOT. I don't know how it was when nothing else in my garage was submerged? So after five months, they threw it back into my lap and told me I have to go explain to my insurance company that it was flooded. I will never be purchasing anything from them again!

Kiki in sales was great!! Very knowledgeable, congenial, and patient. I would definitely recommend…read moreseeing her. Also, the sales manager was very knowledgeable.

Did not carry the battery i needed for my camera. Suggested…read moreI try their other store which was 30 mins away.

There is a tech who can help you select and install your battery. This is great for those small or…read morehard to install batteries. This place always has those odd battery sizes you can't find.

Came here for a new battery. Had to call triple A rd side assistance to come jump me. Drove to…read moreinterstate battery and almost died at a light just sitting for it to turn green to go and turn and the interstate battery build was literally a minute away down on the right. Had to go back and forth at the light to keep battery charged until light turned green so I could go. Thank God I made it! They hooked me up said it looks like it's the battery but said if he unplugs it and the vehicle shuts off it's my alternator. I was praying to God as he disconnected the machine he was using and it stayed on thank you thank you thank you God. So had to get a battery, so I bought one they installed it for $30 bucks extra, I could've done it myself but I didn't want to drive off and crap happens down the road. I didn't have my tools so I just said go ahead and I'll pay. I asked the guy at the front desk about a warranty he said there's a 36 Month Replacement Warranty on the battery since I bought a new Interstate battery. The tech said anything below 12.6 charge is no good. He was very quick with the installation. He did a great job. I was very pleased about these guys and their professionalism. They are great.

After months of car problems, a more experienced mechanic recommended battery checkup and terminal…read morereplacement. Ed at interstate helped thoroughly assess my battery before purchasing a new one. My mechanic recommends interstate and I do too. Great service and great battery.

Their batteries do not have ANY warranty. Inexperienced and rude staff. Could not figure out how…read moreto test a battery. Too many other options out there, do yourself a favor and don't waste your time on their overpriced batteries with no warranty.

Purchased a new Duracell 30LA battery for my 2017 Harley Davidson Road Glide on 1/23/2024. On…read more10/15/2025 I returned it because it no longer had the cranking amps under load to properly start the bike. This particular battery carries a 2 YEAR FULL REPLACEMENT WARRANTY. I have purchased many of these same batteries in the past for my Harleys over the years and never had a problem until now. Chad, the guy at the counter load tested my fully charged battery and it tested at 13.1 volt and under load it tested at 313 cranking amps. This is a 400 cca rated battery. That's 87 cranking amps short of rated capacity. At that point Chad refused to honor the replacement warranty further stating that loss in capacity needed to be greater than 20%. I'm not really sure where Chad got his math education but 20% loss is still 320 amps and mine tested 313 amps. That's not enough to start a Harley Big Twin so essentially I now I have a $219 completely worthless battery that is ironically still under warranty. Apparently you don't get what you pay for at Batteries Plus anymore. Kind of odd that their website is filled with glowing reviews yet there is no provision for customers to leave reviews. Beware!

I found this hidden gem while trying to find an honest reputable mechanic to work on my 2010…read moreBentley Continental GTC speed. After Naples of Florida denied service I was desperate to find someone in the area who was competent to be able to repair my automobile. Danny is a honest, straightforward, intelligent, thoughtful, and compassionate, and understanding owner who happens to be an excellent technician and mechanic and in a world where time labor and parts can add up quickly he is an absolutely indispensable resource. He was able to diagnose and gain access to the trunk of my Bentley, which Five other mechanics were not even able to come close to doing. Anyone familiar with these automobiles knows that there are certain situations when you run up against what seems like an impossible situation. To put a bluntly Danny worked a bit of a miracle and was able to access the trunk and diagnose what was going on with the vehicle. He then gave me a clear estimate of other problems and with no pressure proceeded to help with the disassembly of some components that needed repair. Anyone in the southwest Florida region needing a mechanic who specializes in foreign exotic European automobiles should first take a look at exclusive European and give Danny a call. You'd be surprised At How good he is!

We have been going here for several years. The owner, and also the son, are extremely honest and…read morevery helpful. They are always willing to go the extra step to help you. They know their products well and will make sure that you get what you need. They also take the extra step to install it (like in a watch) or your car (or carry it to your car). They know their products well and can offer a substitution if that is appropriate. And they always say, come back if it doesn't work or you need help installing it. What a great family business! And you are in and out in no time at all. Park in front of their door!

Took two batteries there that were dead. They tested them and charged both overnight for me. I…read morereceived a call the next day explaining that one was good and the other was still low let them keep it on charger a little longer. Lucky for me both batteries took a charge and appear to be good for now. When I asked what I owe them they said nothing. We are in the business to sell batteries, but only when you need them. A business like this is quite rare. A can't express my appreciation to the owner and his son for their kindness and integrity. They will always be my battery supplier whenever I need one. Truly a diamond in the rough.