Not a single employee said hello or even looked in our direction. We stood around for 10 minutes…read morewaiting to be added to a wait list or even have someone acknowledge our existence...no one ever did. Save your time and energy and go somewhere else.

In May, I became an At&t member and signed up for a new cell phone plan with Jamie in store. Upon…read moresigning up, Jamie stated that if I purchased a new phone, I would receive a Visa Gift Card which was one of the driving factors for me to join. Jamie assured me that I would receive an email within the next month or upcoming billing cycles asking me to activate and confirm my reward. (On a separate note, while working with Jamie, another customer came up to me and stated Jamie had taken a picture of me. While I cannot confirm this happened and did not confront Jamie about it, still strange eh?) In July, I came into the store again and spoke with Jamie stating I had not received any emails regarding the visa gift card reward. Jamie stated to wait until another bill cycle passed and that if I did not hear anything by then, to come back into the store and that the incident would be escalated. At the end of July, I came into the store again and spoke with Samantha. Samantha had suggested via text message that I contact the sales promotions team. The sales promotion team stated they could not help me as more than 60 days had passed and I was no longer eligible for promotions. Samantha stated that the Assistant Store Manager John Aaron, would follow up with me. Nope, kiddos, he did not. Oh yeah and Samantha, she ghosted me via text as well. In August, I went into the store again and talked with John (not the assistant store manager) and Jamie. John told me that he would have to forward the information to the Assistant Store Manager, John Aaron to resolve this matter and that John would follow up. I also sent an email to John. John didn't respond, shocking I know. In September, I finally had to contact the corporate office because this team simply ignored me and dismissed me. Stay away from this place like the plague. This staff has deplorable customer service and the Assistant Store Manager, John Aaron needs to be removed from his position like I informed corporate.

AS GOOD AS IT GETS! Cliff at Village Computers is extremely knowledgeable, efficient, and a very…read morepersonable individual to deal with. He doesn't rush you in and out, takes the time to explain the problem in simple terms that is easily understandable and leaves you with the impression that fixing your computer is the most important item on his agenda. Straightforward, honest, efficient and dependable. As good as it gets!

I don't often post reviews... but being a small business owner in Mt Pleasant ( MY HOMETOWN) I felt…read morecompelled to do so... if you EVER need help with your computer.. THIS IS THE place to go... you can not only 100% trust their expertise ... they are fair and honest people.. I'd honestly trust them completely.. I've only needed them twice... and first time was several years ago... I ONLY remember that he fixed what was wrong.. and I trusted him... I recently used him ( Cliff Toner) and he treated me this time like I was a regular customer.. I'm just passing on to you what I KNOW!! He gets a 50 star rating from me!!!

Had trouble pairing wireless transmitter in car. Teach guy paired it, showed me how to do it, did…read morenot accept payment (I'm a frequent user).

Super job. Informative, professional and nice. Tom was so very helpful and not wanting to over sale…read morehis services. Really good experience

Thank You Mark and Dom ! My phone number is hooked up now but I am still awaiting a refund for the…read morereturned phone.

I went into this location as it is the only one in Mount Pleasant. There was a little bit of a…read morewait. There were about 5 people working and things were moving quickly. I went in to do an insurance claim. That didn't go as planned. But they were able to find a good promotion to get me a new phone. I appreciate the time they took to help me out.

Four hours, solutions offered did not solve the problem. I was given an appointment with a "genius"…read moreand we made it to Chas about 15 minutes before they opened I don't really like their system of seating you at a table and one person taking care of more than one customer at a time. Between the time they take to go inside and ask a question about how to tackle certain problem and helping other people you waste a lot of time. By 1pm the place was packed like there was a Black Friday sale, I can't imagine getting there at that time. Store and tech support should be in different places but it is what it is I didn't buy any accessories because had spent a lot of time seating idle The rep that helped me though deserves the highest accolades ever given at a place where the only thing missing is a whip to direct employees and customers. I would not work in a place like this for the world I think I am being generous with three stars, nothing but problems with the IPhone 17Pro, wish I would have kept the XR I had before. Apple you really made a good phone into a piece of crap in Les than six years I see no improvements but inconveniences malfunctions. I get more robocalls in a day than I had in six months!

Want to say A VERY BIG THANK YOU TO MASON AND JAY for their very kind thoughtful intelligent…read morecompetent assistance regarding my current situation !! It was most helpful and encouraging! It was my 1st visit to the Apple store and both impressive and productive My grandson was instrumental in my visit With sincere appreciation Patricia DeMatteo

I worked with Jonathan at this Verizon store and it was the easiest and best experience I have ever…read morehad when doing things to my phone line. I had a few lines and was trying to get a new phone for my daughter, so pretty complex, and he was able to navigate with patience and ease. He is such a pleasant person and even stayed late one night so that we could get everything figured out. His follow-through the next day was amazing and concise. He goes above and beyond to help clients. I will for sure be going back to him for any of our future needs. Thank you, Jonathan, for your time and patience.

I needed changes to two cell phones and Austin was extremely helpful and knowledgeable. His…read morecustomer service was awesome! He works at the Verizon store near the entrance of Creekside subdivision.

These folks are great. Very professional and responsive. I had a hardware issue in which the CPU…read morehad to be replaced. Cost was fair and reasonable. Pleasant experience.

They were quick, friendly, set up-front pricing expectations, and fixed our ipad problems. I highly…read morerecommend.

If you need a battery or a bulb, they have pretty much everything you could want. They do have some…read moreEdison type bulbs, but if you're looking for a fancy kind of filament, you'll probably have to stick to the internet, as no one really has a large variety of stuff like that in stock. I like that they only carry major brands. So you get a piece of mind when it comes to longevity and performance. They also install batteries in fobs, etc. And they do cell phone repair. Lastly, the crew that works here is always knowledgeable and nice, no matter how busy it is.

HOLY COW Best battery store I have EVER been too!!! The best workers ever and fixed my two car key…read morebatteries in less than 5 minutes! So nice and truly 10/10 experience