To be upfront and honest, yes, I used to work here BUT I am not basing my review on my previous employment status at this location.
The store is quite small and snuggled into a back-woods-type shopping center with a bank, a chiropractor's office, and two different restaurants; Carrabas and Eggs Up Grill. This is an excellent location if you're considering a job opportunity here because you will be well-fed, so to speak. Just beyond this area is another small shopping center right outside of Brickyard Plantation, the neighborhood. The location is hidden with trees so it is not as convenient to get in and out of the area where the store is located. If you need to shop here, you will likely have to make a U-turn at the stop light or risk traffic by turning left right off of HWY 17.
The demo devices are for the most part all work but there are a few that simply cannot connect or have been played with so often that they are beyond repair. Still, I must say for such a small store, there is quite a selection of devices to choose from. iPads, Android tablets, headphones, accessories...all of these are a major plus especially since some of the headphones offered and wireless speakers also have demos.
Recently, the staff has increased which has boosted sales obviously and also put this store on the map, where it should be. The income for this particular store used to be quite small to days even where there were only 2-3 employees working at any given time. Sadly, the location is also susceptible to bad weather. The T-Storms and rain follow the Wando River and unfortunately the weather can prevent some customers from even coming in. Of course, that isn't T-Mobile's fault.
Like all salespersons, the employees are for the most part easy to get along with and very happy to help you find exactly what you are looking for. Since the store has recently opened up for more employment opportunities, there are higher chances of you being noticed and you will most likely not have to wait in line for very long...that being said, most of the customers often come to the store to complain about problems with their devices which definitely holds up the line. The wait time can be up to 45 minutes on certain occasions, like holidays, etc.
As far as having devices ready to be activated, the inventory is very constant so if you do not like the colors/size variants of any phone or tablet, you can place holds on the device when it arrives or special order it through any salesperson. This is extremely convenient and saves you time.
The reason for my 3-star review is the location mainly but one thing that really gets my goat is the fact that there is only one data transfer machine (if you aren't familiar with it, it's the machine that transfers all of your contacts, pics, etc). This also holds up the line and the machine is so old that it can easily take an hour or two just to have contacts transferred so most customers leave and come back later to get their new device.
Location: B-
Staff: A- (the staff could stand to be a little friendlier and the store manager is not exactly the easiest person to get along with, again, not basing that on my employment).
Nearby Restaurants/Convenience: C+ (like I said, it's extremely hard to get to the store simply because of traffic). read more
