Not particularly helpful. After talking with the young man he suggested it was best I call ZAGG…read more...of course after holding for just over 2 hours, the call was dropped

Install was the only thing to praise about this visit. I have done a lot of business with Zagg and…read morethis particular location in the past with mine and my family's devices (about 6 devices) as well as my company's devices (approximately 173 devices). I understand that there was an increase in price as every thing has increased due to inflation and that is fine (included photo is of their price increase). But the gentleman that I'm not used to seeing there kept pressuring me to upgrade my screen protector since he stated that they no longer carry the one I had on my phone any more and as he searched for it I was able to see that they have two of the screen protector that I had on my phone. This constant up selling and the constant pressure was making me very uncomfortable about the situation. According to the gentleman that handled my case I can either upgrade for an additional $40.00 or downgrade my screen protector. I did not have the additional funds for the upgrade so I needed up down grading this screen protector even though I had seen the screen protector in their drawer. This deceptive practice of forcing the consumer to upgrade for a significant increase in price or to downgrade the protection threat was not appropriate nor appreciated. I think I might have to start looking for another replacement screen protective device from another company and I'd advise that others do the same or face the possibility of them trying to pressure you to upgrade for a enormous fee or downgrade your protection even though they have your screen protector in their drawers - as it appears that they use the deceptive practices of bait and switch.

I've been with Verizon for 21 years. Worst Verizon store ever! Go to a real Verizon in Conroe or…read morethe Woodlands . Be sure it's a real Verizon and not one of these Mickey Mouse franchises. From what I can tell this place put an extra $400 to $600 in "fees" on us. I do not believe I would pay this at a real Verizon store. I went ahead and paid the fee for the human assistance. At the 2 hour mark it was obvious that the store wifi was too slow to complete the data transfer this century I went home with instructions on how to complete the setup and to call back to store for assistance Well I needed to call the store and could only get robots and China on the phone I could not call the store So I drove back. The guy working told me how to do it and I came home and am almost finished hours later I should have ordered the phone from Verizon and done the setup at home If you must go to a store go to a real Verizon I also tried to call corporate Verizon for help I finally got past the robots to a human for technical assistance and it was China again She spent 20 minutes trying to upsell me. Then she transferred me to another robot that was incapable of answering my questions I'd tell you not to use Verizon but sadly they're all this bad

We went in to combine accounts, but the clerk talked us into "upgrading our phones for free". Fast…read moreforward 5 months later, we only received credit for one phone. So they took our IPhone 14, and gave us $0 for it, and charged us $1500 for a new phone we didn't need. 12+ visits to the store, and numerous calls to customer service have resulted in nothing but delay tactics. DO NOT GO HERE!!!!!! Go to any other location!!!

I thought for sure I was going to have to replace my phone, and was not looking forward to spending…read morethe $1,000!! My phone would not charge at all (I had dropped it in the bathtub the day before) and also my battery had not held a charge well for months. I go to the Repair Mob (just off 1488) and for less than $150 and in less than two hours, I walked away with a perfectly functioning phone! Very nice man and very professional! Highly recommend

Within a day of giving them my phone they fixed the front and back screen and the front facing…read morecamera. Chris is a real nice guy and gets you what you need in a timely fashion.

Took iPhone 12 mini here because it's close by but communication was unsatisfactory, not only did…read morewe have to call every single time to see if the phone was fixed the speakers were not fixed even though he told us they were, he didn't have the battery in stock but did he tell us? Of course not we had to call expecting to have a fixed phone just for him to tell us he didn't have the battery, not only that when the phone was repaired he didn't not call us we had to call him and by that time we wouldn't have made it there before they closed. I was expecting a better service but 1 out of three things we needed fixed didn't even get fixed and it took us 5 days to receive the phone. SMH! Probably won't be back!!! Edit: I'm not bringing my phone back here and you only told us that the battery wasn't in stock until after we called I have never been to a repair shop that I had to call multiple times for updates because y'all simply did not know how to pick up the phone and call us you should have told us as soon as you found out not the other way around I'm not bringing my phone back here the speakers are worse than they were before yall touched them you do not get to say "we told you we didn't have the battery" the point was that you did not communicate at all we had to call multiple multiple times this is ridiculous can you take accountability at all??

Quick repairs and reasonably priced. They do an amazing job and great they are close by with a…read moredaughter who always cracks her screen

Fixed my camera and the screen on iPhone 13 Pro Mac ! Fast and cheap ! Best in town ! Been there…read morefor years !

Sell cheap LCD screens that break after a week of using it! At first it works but it's a little…read moreglitchy until things just stop working all together. Plus he tried to rip me off he told me the price was 110 for the replacement and when it came time to swipe my card he said it was 135. And when I asked him about it he said it was taxes like wtf!!

this review is not about the company, however, I want to remark the excellent work that Mariana has…read moredone. I want to highlight that even though the company is not great employees make the difference. I've arrived in a bad mood, she was very gentle and explained and help with everything she could. I wanna give Mariana five stars for helping

Optimum is probably the worst company I've ever dealt with in the past 10 years. Not only do their…read moreproducts perform poorly, their customer service is horrible and they are an unethical company. Run!

I came here looking to get phone fixed, I did and owner was a very cool guy. I recommend this shop…read more Very good pricing as well. Affordable, and reliable.

From the owner: At Longhorn Phone Repair, we specialize in fast, high-quality repairs for iPhones, Androids,…read moretablets, and more. From cracked screens to battery replacements, we’ve got you covered—quick service, top-tier parts, and honest pricing. No repair is too big or small. Stop by today and let us bring your device back to life!