only place I'll fix my phones at , quick efficient and very helpful…read more staff is always proffesional as well

I brought my daughters cell to be fixed.they gave me a good price and made it look like new.i have…read morebeen bringing my things since they first opened and every time received excellent service,no matter which electronic device I brought in to be fixed. Louis s

First time visiting this store, and I had the best experience! Andy made everything so easy and…read morestress-free. His customer service was top-notch, and he truly went above and beyond. I 100% recommend stopping by if you want an excellent experience!

This store was so efficient and understood exactly what I needed quickly and got the job done no…read moreproblem. I appreciate Lia specifically for helping me out!

This place is great. I came with a parent to shop for electronics and found what we were looking…read morefor fast quick and in a hurry. As soon as we walked in we were greeted by John g and Sandy. Turns out they're both from Telecom- so if you have questions go to them! We were helped with our interests by Sandy who knocked it out of the park with his customer service skills. Sandy helped us look up all kinds of info and stats to ensure my mom had exactly the speaker she needed versus something that would've been overkill. That kind of sincerity and care goes a long way so naturally we bought it. As a matter of fact, it was such a good experience we went with a different color speaker altogether. They had a different color at a different store but we kept it local. In terms of price point it was well below anything online including Amazon prime. We were then helped by Jose in the TV department, the one and only! to locate a TV that was in high demand, and ofcourse, exactly the brand and size TV that we were hoping for. In this case we walked away with the inky one in stock so it was a great success. All in all a great experience and a lot of consideration.

I would like to take a moment to recognize the excellent service I consistently receive from Nazir…read moreMalik at BrandsMart (Kendall Drive). From day one, Nazir has demonstrated a level of professionalism, dedication, and customer care that is hard to find nowadays. He is always willing to help with a great attitude, treating every customer with respect and kindness. What truly sets him apart is his willingness to go above and beyond expectations. On several occasions, he has made himself available even outside of his working hours, responding to calls or messages and ensuring that any situation is handled in the best possible way. Regardless of whether the inquiry falls within his department, he always finds a way to assist. He is, without a doubt, a true salesperson in every sense of the word--the kind that is rarely seen today. Nazir Malik is a great asset to BrandsMart. I highly recommend him 100%. Quiero tomar un momento para reconocer el excelente servicio que siempre recibo de Nazir Malik en BrandsMart (Kendall Drive). Desde el primer día, Nazir ha demostrado un nivel de profesionalismo, dedicación y atención al cliente que es difícil de encontrar hoy en día. Siempre está dispuesto a ayudar con la mejor actitud, tratando a cada cliente con respeto y amabilidad. Lo que realmente lo distingue es que va más allá de lo esperado: en varias ocasiones ha estado disponible incluso fuera de su horario laboral, respondiendo llamadas o mensajes y asegurándose de que cualquier situación se resuelva de la mejor manera. No importa si la consulta no es directamente de su departamento, él siempre busca la forma de ayudar. Es, sin duda, un verdadero vendedor en todo el sentido de la palabra, de los que ya casi no se ven. Nazir Malik es un gran activo para BrandsMart. Lo recomiendo 100%.

Passed by this store after having a coffee at Starbucks next door. The store is very nice. Super…read moreclean, the staff is always smiling and friendly. The associate helped me find a new device and some really nice accessories for it. Found my new place for my AT&T needs and Direct TV.

Horrible service. The regional manager Bryan was pretty inattentive. His method of helping was…read morecalling 611, putting the phone in speaker and walking away. The remainder of the staff (his employees) followed suit.

the greatest of all time. Answers phone, very knowledgeable, quick turnaround, fair pricing.read more

Been coming here for over seven years and have not had any issues. Multiple devices. Multiple…read morefixes. Great service open on the weekend. Can complain. Prices are better than most. Highly recommended.

I came in to check on a iphone 8plus that was dead. Wasn't sure what was wrong with it…read more Augusto was very patient and very helpful! He was able to resolve my iPhone issues. I would recommend that you ask for any of the staff that work at this kendall location. The service was quick and effortless. They not only fix phones; but also computers, game stations and more. If you need accessories they also have some available. They work with Assurion and their replacement parts are Apple certified. Will definitely be going back!

this is just a money grab they don't give a crap to help you very corporate America type of businessread more

Today I took my computer in for service after making an appointment with Geek Squad. I had…read morepurchased 3year coverage for my computer with the intent to hopefully not need. Unfortunately the time came where the service was needed and this is what brought me back to bestbuy Kendall. After speaking with one of the geek squad associates I asked about my warranty that was expiring. I inquired if I can extend it since it ended up being the last day of service.... Or so I thought. I was met with the Geek Squad manager Desmond who greeted my wife and I with the intent to help his customers the best that he could. Desmond took his time in helping us with our issue and we will be forever greatful for his help and insight. Thank you Desmond for putting customers first. We are happy with our purchase and the quality care we received from him and his team. Thank you to Emilio as well for the help in selecting the right computer for our needs.

The guy with the pony tail He never wanted to attend to me and always looked at me with a bad face…read morePlease if you are going to go to serve people like that for that you don't even go to work none of the workers who were in the store on 10/03/26 at 3:00 wanted to serve me Please fire them all

Overview of Verizon's Complaint Trends Verizon's customer…read moreservice issues are well-documented across various platforms. High complaint volume -- Verizon Wireless is often listed among the top three most complained-about carriers each quarter. Customer dissatisfaction -- Reviews indicate that many customers experience long wait times and unexpected fees. Service quality issues -- Numerous complaints highlight poor service quality and billing discrepancies. BBB complaints -- Verizon has a significant number of complaints filed with the Better Business Bureau, reflecting ongoing customer issues. Trustpilot +2 verizon the company with most complaints Verizon consistently ranks among the top wireless carriers with the highest volume of customer complaints. Data shows that it frequently appears in the top three most complained-about companies in the industry, indicating significant customer dissatisfaction overall. expertbeacon.com And I have been a customer for 9 years and it's all true. They sick and their customer service people are 100% retarded. The most frustrating customer care to deal with and then some. Go to t mobile instead which is where I am going Saturday

This Verizon store is a breath of fresh air! We worked with Matt, who we now call the phone…read morewhisperer and a definite super hero. We had spent the past 3 days trying to resolve issues caused by a Verizon Franchise. Matt came to the rescue. He was able to have my son's old phone number moved to his new iphone, which he had purchased from the local Apple Store. He additionally resolved billing issues created two days earlier when my son had purchased a new iphone through a Verizon franchise and was given a defective device. Inappropriate charges were added to my son's bill when the phone was return to that dealer. When we left this Verizon Corporate Store, my son indicated that a weight had been lifted off his chest, and he was finally able to enjoy his new device. This store in now our go-to location!

I had a problem with my iPhone, not charging. Enrique fixed my phone for $20. It was a dirty,…read morecharging port. He told me over the phone how to check the battery condition and he told me it was not the battery. So I went by his shop and he fixed it in less than 10 minutes. He fixes computers, iPads, telephones, etc. I just canceled my AppleCare plus subscription because it's such a hassle to get an appointment. I know exactly where to take my equipment now; Rapid Tech Fix. You can't go wrong.

From the owner: Iphone, Ipad & Smartphone Repair. Screen replacements, charging ports, batteries and more. Fast,…read morereliable service for most e;ectronic devices.