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    AT&T Store

    1.0 (2 reviews)
    Closed 10:00 am - 7:00 pm

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    XFINITY - Old Dirty Scratched Xfinity Modem

    XFINITY

    (228 reviews)

    If I could give a negative star I would. I had contact Xfinity for internet service because it…read morewasn't included in my maintenance fees. When the building obtained service through another carrier it included internet so I canceled my Xfinity service. Xfinity sent me a bill for $201.25 for a cancellation fee. Cancellation fee? I never signed a contract or agreed to a contract. Now, since I have not paid that fee they sent the amount due to collections and it dropped my credit score by 38 points. This company takes advance of people. Has everyone else experienced this with Xfinity as I am considering speaking to an attorney regarding filling a class action lawsuit.

    Everybody knows that corporate America has sacrificed customer service and product quality at the…read morealtar of short term profits. However, my vote for the absolute worst company is Xfinity also known as Comcast. Xfinity provided the worst customer support, if you can even reach them by phone which is a nightmare in and of itself. If you choose to leave a message for them to call you back instead of holding on for two hours listening to the same 8 bars of musical drivel, good luck, because you probably won't get that call back in your lifetime. But it gets worse, much worse. When my development switched phone service and wifi to Hot Wire in December, Xfinity still charged me for the services I was NO longer receiving even though I TOLD them to end the service. I still had Xfinity cable tv. It was a real pain in the you know what, but I finally went to the Xfinity store and straightened it out with them. Xfinity owed ME money but they would only give me credit, NOT a refund of money. I would have been ripped off and I'm sure lots of their former customers have been ripped off by giving them credit they can't possibly collect because .... they no longer have their service. Fortunately, or unfortunately for me, I still had Xfinity cable tv service so the credit was eventually used. But ... When my development went with Hot Wire completely, and Hot Wire offered tv services, the contract with Xfinity was terminated. I paid what I hoped would be my LAST Xfinity bill and returned all their equipment to the Xfinity store. Finally, I thought the nightmare was over. Not so fast Pilgrim. I continued to get BILLS from them even though my service was now completely terminated and the equipment returned. It is now March 20 and I got yet another bill for $34. Beware. Xfinity is like a case of malignant tuberculosis with malaria on top. I told my bank not to pay any requests for money from Xfinity. So far so good.

    AT&T Store - mobilephones - Updated May 2026

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