I went to this Metro store yesterday (Sunday, November 2) to activate my new phone line, and the…read moreexperience was terrible. The guy who attended us was rude from the start -- no greeting, no kindness, and it was obvious he didn't want to help. He even made a face when I approached his station, like he didn't want to do his job. His attitude completely ruined our visit. What makes it worse is that this wasn't the first bad experience with him -- my parents also had issues at this same store, where one of their phones ended up completely locked because of the same guy. Clearly, this location has a serious customer service problem. We left and went to another MetroPCS store at 10045 Belvedere Rd Ste 1, Royal Palm Beach, FL 33411, and the experience there was the complete opposite -- the staff was super friendly, helpful, and made sure everything was done correctly. I will never go back to this location and will tell everyone I know to avoid it. The tiny, rude guy working on Sunday at 3:00 pm (alongside a woman) should not be representing the brand.

Recently went to this store and Meshell Suarez assisted me with changing my phone out. Meshell was…read moreProfessional, Courteous, Patient, and helpful. Thank you Meshell

The guys at the store were invaluable and nice. However, we received a free line several months…read moreago, signed up for it, and got a phone number for it. The deal was that it was free, and we could reserve it and use it whenever we got another phone or device. We had a member of our extended family who had been on our account for a number of years and wanted their own account, so we removed two lines. We were never told, by the corporate office (not the T-Mobile store), that we had to continue with our exact plan and the same number of lines, and we started getting charged for our "Free" line. We went back to the store, and they said that they could "grandfather" us in for the free line. Lo and behold, we were charged for the line after this change, even though we were told by the guys at the store that they would grandfather us in -- apparently, corporate overrides the store level. We have six phone lines, one watch, and one tablet, so we already pay a good amount of money, and we've been with T-Mobile/Sprint for well over 20 years. We were going to use the extra line for our youngest child to get a phone later this year. Needless to say, they would not go back to their original word and said they would continue to charge for the line, so we ended up cancelling the "Free" line since we won't be getting another phone for 6 more months. To say we are disappointed would be an understatement. We pay $6000+/year for our T-Mobile services and devices -- nothing but cellular, no home internet or anything else. We rarely upgrade our phones and such, so we don't have ongoing leases often. We expect that when we are told something by an associate of the company, especially a manager, that person's word will be upheld. Not sure where to go from here, but seriously considering taking my $500+/monthly cell bill to another company and would welcome recommendations. I do want to reiterate that the folks at this T-Mobile location were fantastic, and I definitely recommend them.

I had to go here to get screen protectors for my phone and my husband's phone. I had to wait a few…read moreminutes - or more than a few to get help. But once I did, Robert helped me. I will have to have two screen protectors shipped to my house. He seemed to take a longer time than usual to get this done but I need them, so I'm glad I waited. The store is clean and that is a plus. 2nd floor or the Wellington Mall - easy to locate.

I contacted SB Atlantic Communications due to my telephone lines being used illegally to make…read moreinternational calls. I explained to the technician the issue and the recommendations that were made by AT&T. I paid the technician to make all of the changes that he suggested. The technician claimed my system was now secure and there wouldn't be any further issues. Several months passed and I received a telephone call from Sprint. Once again someone has obtained a way into my "secured" phone system and had been placing additional international calls illegally. Once again I call SB Atlantic Communications, only to be told they would have to charge me again to redo what they claimed had already been fixed (no guarantee it wouldn't happen a third time). I do not recommend wasting your money using SB Atlantic Communications.

From the owner: As a locally owned and operated cable company, we provide an essential service for small businesses…read moreby ensuring they have robust voice, data, and camera systems. Having a reliable network infrastructure is crucial, regardless of a business’ size. Our comprehensive approach—from conducting free surveys and providing cost estimates to planning, installation, and cable testing—is consistent. For small businesses in the West Palm Beach, Florida area, we are a reputable structured cabling company that specializes in professional installations regardless of business size. We are the #1 structured network cabling and wiring installation company in South Florida, including West Palm Beach, Martin County and Broward County for local small businesses. We offer structured cabling, voice and data cabling, and video surveillance camera systems. We collaborate directly with the owner or their IT specialist (since we are NOT an IT company). You can reach us at (561) 745-1111. Remember that a well-designed structured cabling system is essential for high-performance networks in office infrastructures. Whether it's voice, data or camera system cabling, we adhere to industry standards. Additionally, video security surveillance camera systems play a crucial role in protecting buildings, assets, and employees. Feel free to explore these options by calling SB Atlantic Communications and asking for Southern Bill and see if we are a good fit for your small business!

We remodeled our entire house - down to the studs. I reached out to The Experts ((Rob)…read more We installed a whole home SONOS system 1). They do excellent work 2) The are professional 3) They give you and honest and accurate quotation 4) They follow up 5) They make everything "right" Highly recommend The Experts!

I have never written a review before, but I have to warn other homeowners who hope to hire an…read morehonest, capable company. Do NOT use this company. They do NOT know what they are doing. Every item of work we requested of them had to be redone by a new company, doubling the price. They claim to have done days worth of " diligence ", billed us astronomical amounts (that were not agreed to in advance) and, finally, said they cannot do the job. Now I have to pay double for what should have been an easy task. Use any other company, but don't fall trap to this company's dealings.