For the past year and 9 months I have been looking for the right pair of Sonus Faber Nova I's. I…read morehave OCD and care about condition but don't have the budget for a new pair. I have found a few for a good price but they just weren't right. I found audio advisors and saw they had a pair so I called. The first and last question I asked was about the condition. The person I spoke with said several times they are like new and even said they are "perfect". He said the person who owned them had several houses and barely used them. To me "like new" means they are just like a new product but were opened and used. And perfect obviously means perfect. To my surprise they did not include the manual like a new pair would and the bottoms of both speakers have several very large scratches all over. This is the most I've spent on speakers and I planned to have these the rest of my life so I would rather not have them than have a pair with damage. Like I said I searched for almost 2 years for the right pair and the pair audio advisors sold me were not as described. I asked several times and each time I was not told the trust. I called to express my disappointment and the same person I spoke with made it seem as if it was my fault. He said "well you did buy a used pair". Yes, I know they were used but I was told several times they looked new and were perfect. Then condescendingly told me "The scratches are on the bottom you won't see them." Okay well there is also a blemish on the front of both speakers. Regardless, thats not the point and he was just making it worse. I was very calm never rude just disappointed but he handled it poorly and never apologized never looked for a solution just made it seem as if it was my fault for buying used. Like I said I asked several times about condition so I don't see how this was my fault. He then said plug them in and listen to them they're great speakers. He never seemed to want to help and never addressed my concerns. I don't know if he even understood (or cared) what the issue was. Additionally, I waited almost 2 weeks for a shipping quote. Fine things take time I get it but the issue was I had to call back after a week and remind them I was waiting. Still nothing after several more days so I called back again and they had the information. I wish they called me to let me know but okay. Lastly, I wanted to mention a few days after the initial call I got a call from the person I spoke with thinking they had the quote but he called me by accident thinking I was someone else. Not a big deal at all but goes to show they are unorganized. Needless to say I am very disappointed with the entire transaction but mostly disappointed my almost 2 year search ended this way. There are plenty of other places out there that are honest and if there was an issue would handle it much more professionally.

Tried a bait and switch.I was born in the day,but not vesterday.I was trying to buy a mcintosh amp…read morefrom them.I needed more pictures and they sent me some but were a little blurry.I have a magnafying glass that i used and it was a different serial #,

5 Stars well-earned!…read more We had Ryan install our full-house Sound system and he did such a great job that we asked him back to install our outdoor sound plus our Home Theater. Installs are flawless. Price is reasonable, and Ryan's been great about picking up the phone when we need support on some of the more technical stuff. It's great to finally have a Sound guy - Highly recommend!

Ryan with Seaside Audio Video does an incredible installation job, not only delivering a beautiful…read morehome theater, but his professionalism is top notch from start to finish. He walked me through exactly what to expect during his first visit and helped me understand what was best for my home. He's always clean, fast and will be my go-to home theater expert for all my home needs!

Sound Lux review…read more After weeks of research into the world of hifi, I was going round in circles not knowing what system was right for me, the endless options were overwhelming and I just wanted to get it right. I decided to seek out a local audio store and came across Sound Lux. Not knowing it was by appointment only, I rang the buzzer and Eric kindly invited me up to the studio unannounced. Having only just met Eric, he greeted me into the studio like an old friend, and we spent the next hour chatting music, listening to different systems and by the end I had a clear vision of what I wanted and Eric was going to help build it for me. It was exactly what I had been looking for, and all too serendipitous. From then on it just got better and better. Eric and his colleague, Federico, put together a full system spec. and sent over a quote. In a matter of a couple weeks, the system had arrived, and they invited me back to the studio to listen to it. I walked in and they had everything set up, with my own chair to listen and a complimentary drink. I spent the next 1.5 hours by myself listening to the system, getting lost in the sound. It was truly an epic moment. From there Federico took over, he hand delivered the system to my home, set everything up and tuned it to my space. He spent an hour teaching me every control and way to use it. On top of that they gave me a complimentary cleaning brush! The system is my pride and joy, and is by far the greatest investment I've made and a massive part of that is down to genuine care and enthusiasm the guys provided along the way. I'm new to the hifi world and listening to both Eric and Federico's backgrounds in music and their endless passion for it has left me forever inspired to keep learning. I cannot recommend SoundLux more, not just for the service but for the journey they took me on to find the system I now love. Cheers guys!

Apparently you have to buzz in at the door to get in. I dialed them, the guy answered the phone, I…read moretold him I was at the door, and he hung up on me. Sucks that I wasted $15 on parking just to be turned away immediately like that, but I'll certainly be taking my business elsewhere.

This is a very high-end audio store with very nice and helpful staff. They encourage you to look…read morearound and try their audiophile wares, which feature the latest technology. It is hard to find these kind of stores, as brick and mortar showrooms are not around so much anymore. If you like very high-end audio as I do, this place is worth the visit.

From the owner: A Family run Luxury High-End Audio and Home Automation Store. Come Experience our State of the Art…read moreShowroom!

Great place, excellent customer service. Best prices in all Miami…read more Worth the trip, very nice showroom. Friendly stuff. Very professional. You can recommend them with the eyes closed. Open for more than 20 years.

From the owner: BOSE STORE residential and professional showrooms in Doral , if you need expert advise for your…read moreHome or business Sound system this is your best stop , 10 minutes away from Miami int Airport ,

Interesting store, great record selection. Found good deals and awesome tunes. The bargain bin had…read moresome hidden gems and the price was right. Cool place

Purchased a new outdoor TV with installation from them. They are expert at what they do. Dave was…read moregreat to deal with.