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    AT&T Store

    2.8 (31 reviews)
    Closed 10:00 am - 7:00 pm
    Updated over 3 months ago

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    10 days ago

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    4 months ago

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    2 years ago

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    3 years ago

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    6 years ago

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    8 years ago

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    6 years ago

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    5 years ago

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    6 years ago

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    5 years ago

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    Photo of Mafe A.
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    6 years ago

    Smooth process to upgrade our phones. Excellent customer service following the safety procedures. Thank you for your impeccable service.

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    6 years ago

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    9 years ago

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    7 years ago

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    6 years ago

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    10 years ago

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    11 years ago

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    6 years ago

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    16 years ago

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    8 years ago

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    14 years ago

    Mmm. Phone Tech. They Kno There Stuff And Its Quiet And They Dont Push You To Buy A I Phone

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    15 years ago

    Just bought a new phone there this weekend. Service was great. Was taken care of from the minute I walked in. No waiting

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    11 years ago

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    11 years ago

    Waited forever. Not enough to sales people to support customer needs. Saw a lot of people come in and leave because of it.

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    11 years ago

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    10 years ago

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    8 years ago

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    12 years ago

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    8 years ago

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    12 years ago

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    Ask the Community - AT&T Store

    Review Highlights - AT&T Store

    If anyone has AT&T go see IVAN and BRANDON at this store!!!!!!

    Mentioned in 2 reviews

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    T-Mobile

    T-Mobile

    4.1
    (13 reviews)
    0.9 mi
    Virtual estimates
    Shipping

    Went here last night at 7:55 because I got a new phone and already spent 45 on the phone trying to…read moretransfer my eSIM. Dania was AMAZING! She fixed my issues in 7 minutes and with so much ease and knowledge. She made me in a better mood and had such an amazing attitude even though I came before closing (so sorry about that again) but I really really appreciate her! Thank you Dania!

    On September 24th, I visited the T-Mobile store to ask about the promotion for a free line when you…read morebring your own device. I spoke with Hector, who confirmed that I qualified for the promotion but I didn't have my ID that day. I returned on September 25th, spoke to Hector again, and he verified my eligibility a second time. He helped me complete the process through the T-Life app, and I paid the $10 activation fee. I specifically asked multiple times if there would be any ongoing charges for this line, and Hector repeatedly assured me that it would be free for the life of my account. However, when I approved the line, the app displayed a $35 charge. I asked Hector about this, and he said the app wouldn't reflect the promotion but that I would not actually be billed the $35. Based on that assurance, I went ahead with the activation. When I received my next bill, it was over $50 higher than usual. I returned to the store and was helped by a kind employee (unfortunately I didn't catch her name). She tried to assist but wasn't able to correct the issue, and recommended I return when Hector was working. When I came back, Hector was assisting another customer, so I spoke with Omar(I think was his name), who I believe is the assistant manager. He tried to help, but when Hector joined the conversation, he inaccurately stated that I had added the line myself without ID. I clarified that while I visited without ID on the 24th, I completed the activation on the 25th with his direct assistance and explicit confirmation about the "free line" terms. Omar spoke with the manager in the back and told me they could only credit me for one month, and that going forward I would have to pay for the line or cancel it. This is unacceptable because I added the line based on false information given by an employee, and I have already distributed this business number to clients -- canceling it would cause major disruption to my work. When I asked to speak directly to the store manager, I was told he was "in meetings." I went outside and saw several managers casually talking and laughing in front of the store, so I went back in to ask again. The assistant manager said the store manager still refused to come out and speak to me, even after I explained I had already made multiple trips to resolve the issue. This experience has been extremely disappointing. I feel misled by Hector's incorrect information and dismissed by a manager who refused to engage with a customer about a legitimate billing problem caused by his staff. I want this matter escalated and properly resolved

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    AT&T Store - mobilephones - Updated July 2026

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