Deshay saved my life shoutout, had all the parts I needed and even cleaned out my charging port for…read morefree

I had a screen that got knocked out. Couldn't see anything, but needed to to upgrade to a new…read morephone. These guys were amazing! Popped a new screen on and I was off and running. Took no time at all and the cost was unbelievably super low! Took the stress out of the phone upgrade for sure!

Min is AWESOME! I've never had a better experience at Apple!…read more This is always my favorite store, but men took it over the top. Efficient and friendly don't begin to describe the vibe.

I went into the Apple Store to figure out why my MacBook photo library wasn't syncing with my…read moreiPhone, and luck paired me with Mr. Fred, a 20-year Apple vet and hands down the most patient and solutions-oriented Genius Bar staff I've ever worked with. Fred was determined to get to the bottom of it, helped me find the right external hard drive to protect my photo memories, and walked me through it all in under an hour and made sure to give me some online resources for additional guidance at home. He made what could've been a frustrating tech visit feel calm and handled. Even though I was one of the last three customers in the store, the whole staff was welcoming and never made me feel rushed. I won't hesitate to return to this location for support. Fred told me I could call Apple Help Line if I needed help, but I told him there's no Fred over the phone. Thank you again!

charged me over $40 to misdiagnose my computer and "repair" the power button short circuit after i…read moretold them that I had problems with the battery. they said they could further diagnose the problem for an additional cost.

Always great service Me and my husband have been coming…read morehere for years and i'm always more than pleased with the results!! Thank you!!!

5 start place!! I hate paying retail price for anything and I don't like buying refurbished items…read more They typically offer PRE-OWNED instead. Thank God!! Was looking for an Ipad for my dad for Xmas... Patricia (co-owner) was phenomenal!! 5 Star service & price. 90 day warranty came with the iPad. Overall, great experience! Will be back for anything else.

Truly an amazing small business! I'm a long-time Mac user (since 1984!) and, while I had an idea…read morewhat I needed/wanted in a laptop, Patricia listened to my business needs to find the perfect MacBook Pro for me. Been running two businesses off this laptop with zero issues. I'm definitely going back when it's time to upgrade!

Thank you for fast service!! I have got my screen protector…read morereplaced and kevin Helped me out for case with reasonable prices ' Highly recommended

I had the screen of my iPhone 12 replaced in early 2022 by iFixandRepair in Exton, Pa, and other…read morethan some minor glitches and an occasional locked screen all was okay. Two weeks ago while using my iPhone I saw a white line form across the center of my screen and the bottom half of the screen was flashing white while the top of the screen turned dark black. I attempted to contact the iFixandRepair store where I had the work done only to find the store closed. I searched in my area for iFixandRepair stores and found one in Allentown, Pa, near where I was doing work for my company. When I brought my iPhone in to have the screen replaced, the man at the counter took the case off my phone, threw it on the counter and did the same with my iPhone, and told me he would not honor the iFixandRepair warranty. His excuse was that he was a franchise and had no obligation to work on my phone. So I was a bit frustrated and contacted other iFixandRepair stores who pretty much told me the same thing, So if you need to have your phone repaired, I would suggest you go somewhere other than an iFixandRepair store!

I cracked my phone unexpectedly earlier this morning. As a very busy person, I needed to fix it…read moreimmediately, but also I was on a budget as it was a random mishap. My phone was completely shattered and I could barely read my text messages. I got referred here by a very good friend. I called first and Maria kindly and politely answered the phone, she was able to direct me to their location and give me a great price. And fix my screen in less than 10 minutes and also offer some special deals you would have to find out when you get to the store. But I highly recommend coming here if you need to fix your screen. Maria was great! And the service was great. It comes with a 30 day warranty, but hopefully I won't need that because so far so good, my phone works great.

I visited this location to drop off my son's iPad, assuming it had water damage and would need…read morehardware repairs. The staff asked me to leave it with them so they could run a full diagnosis. The next day, they called to let me know the iPad was working perfectly and all diagnostics passed. They were incredibly polite and didn't charge me anything--not even a diagnostic fee. I truly appreciate their honesty and professionalism. I'll definitely be returning and recommending this repair shop. It's worth the drive from Sugar Land to receive service this genuine.

I usually go to the Verizon store frustrated with things I could remedy if I just used a little…read morebit more patience or call the store. I had recently had to switch my phone because the charging port to my old phone was messed up. I should have just got a new phone but I settled for a refurbished one. I think all phones being called new are refurbished or at the very least programmed not to work after awhile but I'm probably wrong about that. Anywhere, the gentlemen at this Verizon were dressed very professionally. I was pleasantly surprised! So I went in and in less than 5 minutes I was already walking out, thanking the gentleman, and on my way. Technology is not my strong point. Oy vey!

I am so beyond disappointed. I actually went out of my way to find a Verizon store near me with…read moredecent reviews since I recently moved and I loved my old Verizon store. Only to leave this place totally screwed... I've been with Verizon for 6.5 years, I have NEVER been f*cked so badly. I went in to trade in all 3 phones on my account for iPhone 16s (Verizon promo). Robert was nice enough but very quiet throughout the entire process. I was confused a lot because of the lack of explaining most of everything. Lots of mumbling and spending time doing things on the iPad without telling me what's going on ‍. Ok whatever. I don't need to perfect. I leave the store as he ordered my 3 iPhone 16s to be delivered to the store. Come back to pick them up. Left the store pretty confused on how to ship my old phones on. Robert told me to ship my old phones and old internet box (as he also upgraded my box) using UPS. "I just take them in? I don't need anything?" "Nope. You just take it in. They'll know what to do." Well. They in fact did NOT know what to do. I was supposed to get a QR code or shipping label from Verizon at the time I was there I guess but didn't. I called Verizon customer care and they sent me one. Fast forward to turning in my old phones. Can't do that at UPS either apparently- message Robert and he tells me to just bring them in. Ok great... not what I was originally told but whatever. Robert isn't there when I go to return my phones and the employee who is helping me states that he doesn't know why- BUT he can't accept one of the phones. He tells me to get ahold of Robert. Wtf. Ok......? So I reach out to Robert twice letting him know first that I'm having this issue and please look into it. Follow up a few days later, no response. I decided not to go into the store because 1) why can no one help me besides Robert? 2) by this point I have gone to the store 3 times, gone to UPS 3 times, and had to call Verizon customer care for help 3 freaking times over this issue. So I'm hot. I've NEVER has an ongoing issue like this before that cannot be resolved and no one knows why except MAYBE the original person who started the trade in but after wasting literal hours traveling to UPS, Verizon, and being on the phone I know I'm gonna pop off. so I'd rather now ruin Roberts day and be that rude customer everyone hates. I call Verizon for help AGAIN (4th time) and 4 weeks later the issue is finally..... resolved.... No follow up from Robert. I'm going to assume this guy quit or has extenuating family circumstances going on for the last few weeks and that's why he could not follow up and was never in the store when I went. Not because he just doesn't care. I never explained why I was having to call so much but once the person on the phone did say all of this was basically a mess bc I didn't send in all my phones at the same time like I was supposed to and he asked me why I didn't - I told him the Verizon employee TOLD ME he could not take the phone and to ask Robert about the issue. Guy on the phone was shook. Said that shoulda never happened. One star bc at least the employees were generally friendly

Finally found the most knowledgeable manager around. My husband and I were so pleased with Eddie's…read morethoroughness. He is honest, efficient, warm and professional. Looking forward to purchasing accessories for our phones or car again from Eddie, who truly has great customer service!

If i could give 0 stars i would. Both employees i spoke to were extremely sassy. First one was a…read morefemale. I asked about a charger for the S5. She had no clue if they carried it first of all. She kept pushing the universal charger which doesnt charge as fast as the original in my opnion, and also gets screwed up a lot faster. She gave me this "whatever, thats all we have" type if attitude so I just said that i would look for myself. Found the charger i was looking for in 3 seconds. Then here comes the manager (a male) with the exact same attitude "well thats all we got." Pointed out to me what i was already looking at like im the ditz in the situation. I asked if there was somewhere i could write a complaint about the female and the manager could've seemed less concerned about what i had to say. Extremely rude and careless for no reason. Wish that Eddie fellow was there. Its a 0 star review for me.