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    AT&T Store

    1.7 (11 reviews)
    Closed 10:00 am - 8:00 pm
    Updated over 3 months ago

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    Photo of Seth B.
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    8 years ago

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    16 years ago

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    5 years ago

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    Manager

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    15 years ago

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    17 years ago

    Very helpful, needed to change phone for trip to Asia, staff was knowledgeable.

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    7 years ago

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    7 years ago

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    17 years ago

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    9 years ago

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    T-Mobile Experience Store

    T-Mobile Experience Store

    2.9(7 reviews)
    0.2 mi
    Virtual estimates
    Shipping

    I recently had an issue with the camera on my iPhone 7, and as someone who isn't very tech savvy, I…read morewas honestly stressed about replacing or upgrading my phone. My first visit to a T-Mobile store in North Haven was disappointing- the manager was rude,dismissive, and she offered no real guidance. I was told that the iPhone 7 "no longer exists" and that only the iPhone 16 or 17 were available if in stock. I felt uncomfortable , overwhelmed and left. Thankfully, my experience at the Hamden location was completely different. Wilfredo was kind, patient, and incredibly knowledgeable. He took the time to explain all my options clearly, including one that allowed me to replace my phone at no additional cost. He walked me through upgrades, contracts, and payment plans and answered all of my questions without ever making me feel rushed or uncomfortable. I ended up upgrading to the iPhone 15 and couldn't be happier. Wilfredo turned a stressful situation into a wonderful experience. Highly recommend the Hamden location -- outstanding customer service!

    This review is way overdue. The customer service I received from Peter a few months back was…read moreincredible. He goes above and beyond. His patience is truly a gift. I came into the store with hubby seeking a phone for my Mom for her birthday. Peter explained I was eligible for a plan that included two phones for the price of one. As a business owner, that was ideal as I could use the other phone for that purpose. He set us up with the deal and made the process as painless as possible. Mom loves her new phone and I had no surprises or headaches after the process. Thank you Peter for your kindness!

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    T-Mobile Experience Store

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    uBreakiFix by Asurion

    uBreakiFix by Asurion

    2.3(3 reviews)
    0.1 mi

    I had truly the worst experience imaginable with this shop. First the alleged owner who wasn't the…read moreowner at all sig ed me up for a service I absolutely did not agree to - a monthly fee service with an electronics company. Then he charged me a down payment of 200 for a motherboard that was unavailable. Then no one called me back for days and days despite numerous calls and messages left. Now charges have to be reversed and nothing was done whatsoever to fix the computer. I'm enraged This was the worst experience I've had in decades with any type of service. Wow. Just WOW! Really awful

    There repairs are quality. But there timing is horrible. My phone needed a cleaning and a new…read morecharge port, and i would get a payment email later that day. Finally, I called a few days later saying that it would get sent this week. Still non. I called the following week, left voicemails, which weren't returned, got the email a few days later after a call back to them. They say the repair is going to be done on Monday and you call on Wednesday to find out if its been shipped out and they havent even completed the work. They then proceed to tell me that the repair will be done on Friday. I call back on monday and said it will be done on Saturday. Finally got the text, saying it will be shipped out next day air. Let's see what the repair is like. Since I haven't received the phone back yet. This would be first time fix for a Samsung phone. I've used them with a laptop and got similar experience. This is the last time i am using Asurion in Hamden. I'll drive 30+ minutes to get my device fixed at another Asurion (Poughkeepsie, NY) if needed.

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    uBreakiFix by Asurion
    uBreakiFix by Asurion
    uBreakiFix by Asurion

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    AT&T Store - mobilephones - Updated May 2026

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