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    AT&T Store

    2.5 (36 reviews)
    Closed 9:00 am - 7:00 pm

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    Phillip E. S.

    Had to make two visits. The first was at 10:30 a.m. Since I was tight on time and the staff were all occupied helping other customers, I decided to come back in the afternoon. The second visit appeared to not be much better until Carlos came to my assistance. He was absolutely wonderful! All I needed was a "new" phone. Quickly disclosing a sale on the iPhone 14 and explaining the 0% 36-month financing, I proceeded with the purchase. ($700 phone that is on "special" for roughly $216 when financed) Then I purchased several accessories at 50% off. Overall, I was very pleased with my experience. Ask for Carlos!

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    4 months ago

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    21 days ago

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    8 months ago

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    7 months ago

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    4 years ago

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    6 years ago

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    3 years ago

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    7 years ago

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    3 years ago

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    5 years ago

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    3 years ago

    Jonathan helped my family for 3 hours and was extremely patient with great knowledge and customer service

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    4 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    12 years ago

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    11 years ago

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    14 years ago

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    6 years ago

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    12 years ago

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    10 years ago

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    11 years ago

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    9 years ago

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    12 years ago

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    Ask the Community - AT&T Store

    Review Highlights - AT&T Store

    Luz was such a great help With breaking Down the plans And Future offers .

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    CPR Cell Phone Repair Fort Worth - Benbrook

    CPR Cell Phone Repair Fort Worth - Benbrook

    3.4(47 reviews)
    2.8 miWedgwood
    $$$

    I had a really great experience with CPR Cell Phone repair. Neil did such a wonderful job being…read morepatient even the my phone company spectrum didnt make it easy. He let me use his personal phone 3x to call customer service. Very laid back kind guy. Zack had my phone fixed in less the 20 min. Shop is very clean and feels welcoming. Thanks, Neil and Zack

    DO NOT GET YOUR PHONE FIXED HERE!! I took my iPhone 14 in…read morefor a $25 diagnostic because it wouldn't power on. During this "diagnostic," zach broke my front glass. He claimed "it happens often" and said he'd replace it for free, but I never authorized him to even open the phone to that extent. I had insurance that would have covered a proper repair; I was only there for the diagnostic. By the time I arrived, he had already installed a new battery and a cheap screen without my consent. The craftsmanship is awful: the glass protrudes so far out it doesn't even fit in my case anymore. It's puffing right where the battery is located, why is a brand new battery already swelling? On top of the bad install, they used the cheapest aftermarket screen on the market (it costs $36 ), yet they charge near $200. That is an 82% profit margin for a screen that is barely responsive and looks grey. Their website claims they warranty FAULTY CRAFTSMANSHIP, but zach did everything possible to dodge that warranty. I paid $184 for them to break my phone further and hand me back a device with significantly less value. If you have a high odds of shattering phones during a simple diagnostic, customers should be told that upfront. Don't trust them with your device unless you want it returned in worse condition than when you brought it in. I have included similar experiences below.

    Photos
    CPR Cell Phone Repair Fort Worth - Benbrook - Celebrating 10 years in DFW!

    Celebrating 10 years in DFW!

    CPR Cell Phone Repair Fort Worth - Benbrook
    CPR Cell Phone Repair Fort Worth - Benbrook - Looks brand new again!

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    Looks brand new again!

    Cellphone Trendz - Interior

    Cellphone Trendz

    2.0(28 reviews)
    14.7 mi
    $

    Oh jeez, had to dust off my Yelp and modify a review I left ages ago. Just had the worst…read moreexperience dealing with a simple screen replacement. Went later in the day, cracked iPhone screen, straight-forward replacement, got it finished near closing time, paid and left. Only after a bit of normal use, it must have had some compatibility problem (3rd rate aftermarket screen probably) and would not pinch-to-zoom. Took it back the next day, the attendant acknowledged it, replaced it again and it still was doing it. The attendant herself (like the employee the night before) was as helpful/polite as she could be, but it all turned to garbage when she got the owner on speakerphone for a "now what do I do?" call. He tried to pawn it off on us that the phone's "data was corrupt" and we needed to basically reinstall/update system??? The worst case of "did you try restarting it?" I've ever heard. It then became like an episode of Columbo with my indicating that the phone was fine, if the data was a problem, it wouldn't have changed with the screen, and he was all "these work all the time blah blah blah". It was immensely stressful and dripped with lack of concern for customer satisfaction. I told him he could just forget about me taking the phone home and doing some sort of factory install on it to just be back where we started from, and I needed the phone fixed now. Bear in mind, I put the attendant herself at ease that she was not the problem, that this was her off-site manager's rotten idea of customer service policy. Thinking WE were the one's going to be stuck, he said snarkily "what do you want me to do then?" And we replied, "a refund?" He snapped "then you're going to get a phone without a screen" (clearly he didn't grasp how this repair had been basically mere hours prior, on the previous night). We told them "just put the original cracked screen back on, it's probably still in the trash can!" [It was at this moment... he knew.... he f/ed up] The (still nice as she could be) attendant went back and got the heaping case of trashed screens with a look on her face like "good luck." Without missing a beat, we just grabbed the one right on top, there it was, the exact one... "there it is! Just put it back on and give us our money back!" (Gotta say, poor attendant girl giggled... agreeably). The owner had nothing else arrogant to offer at this point, and the attendant put the old screen back on. Oh! And then we held the phone in front of her and demonstrated perfectly normal pinch-to-zoom function, (which OF COURSE it was their shoddy replacement parts with compatibility issues). That got a smile outta her. He begrudgingly authorized the refund, like pulling teeth. We left losing a whole day right back where we started from because of this owner. Anyway, beyond offensively rotten customer service POLICY, so bad it's punishment for the poor employees just needing the paycheck. The owner is a classic "take the money and run" shyster. The only thing fun about the whole stressful experience is we've turned his "your data is corrupt" B.S. line into a household meme to have fun irritating each other. "Hey, guess what... your data's corrupt!" "OMG DAD, WILL YOU STOP!!" hehehe... anyway, our luck ran out here. Recommend you just drive right on by unless you like being taken for a tool.

    Replaced my iPhone screen Sunday afternoon in 45 minutes, reasonable priced, pleasant to deal…read morewith,. Will use again.

    Photos
    Cellphone Trendz - Front

    Front

    Cellphone Trendz - Do NOT get anything repaired at Cellphone Trendz on North Tarrant!

    Do NOT get anything repaired at Cellphone Trendz on North Tarrant!

    Cellphone Trendz

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    Apple University Park Village - Busy, busy, busy this evening.

    Apple University Park Village

    2.8(248 reviews)
    2.0 miTCU/West Cliff
    $$$

    Always great customer service from the team! The new store is clean, intuitive colorful, and brightread more

    First off, Apple's Technical Support associates online, on the phone or in person, are INCREDIBLE!…read moreThey are so caring and immediately take ownership of the technical issue I'd had each time I've contacted them. I was having a charging issue with my AirPods Pro 2. I work with Apple Technical Support for around an hour, and they were not able to get to the root of the issue. Their suggestion was to head over to the "Genius Bar" at one of our local Apple stores. Upon arriving I checked up since I'd made a prior appointment. I love the vibe the Apple stores have. I'm glad I'd made an appointment since the store was packed. There was a lot of students there since it's the start of school. After a 10-15-minute wait as the Genius Bar, Blake greeted me with a smile and asked me what's going on. He logged on to my service record and followed what had already occurred the prior day with the support I'd received. I asked his how long he's worked for Apple. He told me 10 years on the Genius Bar and 20 years providing Apple support. Yep, I was chatting with a genius at the Genius Bar. He clarified what was happening and which air Pod was acting up. He ran several intensive tests and at the Genuis Bar and back in the back of the store. For some reason there was a "disconnect" between one of the pods and the case causing the charging issue. He needed to send them in for repair and they'd be back in my hands in 4-5 days. Thank goodness for AppleCare. What an incredible experience with Blake and the Apple store personnel. Superior service and support are what one expects with Apple products and that's what I received.

    Photos
    Apple University Park Village - Hate I need a new charger and phone case with each phone. Also, wish charger block came with phone.

    Hate I need a new charger and phone case with each phone. Also, wish charger block came with phone.

    Apple University Park Village
    Apple University Park Village

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    AT&T Store - mobilephones - Updated May 2026

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