Spectrum

Always a pleasure! My son's charger port had a charger end stuck in it, coincidentally just the day…read moreprior was complaining his phone wouldn't charge long enough or hold a charge for long. We were contemplating a new phone entirely. The gentleman at full bars cleaned out the port and installed a new battery and it's like new. A little over $120. It's an iPhone 11 so not quite ready to retire yet.

I had a problem with my iPhone and needed to have replaced battery and screen. After further…read morediagnosis I was not charged as the phone was not fixable. Great service and honest place. Highly recommend it!

T-Mobile

1.0

(2 reviews)

Bandwidth speed is terrible. TV spends more time spinning and cutting out than showing the program.read more

Made appointment. Didn't matter. 6 workers there helping 2 customers. Went to Burleson T Mobile…read moreand got best service. Do not go to this location.

Verizon

2.9

(16 reviews)

I visited this location with my mother and father in law to help them upgrade their 8+ year old…read morephones. I know Verizon devices, plans, and pricing very well, but the employee who assisted us - Susie - made it even easier. We had a lot to do - I needed to add my in-laws to my family plan, we needed to upgrade their phones, we had to change their plans to something more modern - it was a lot, and Susie was extremely helpful and extremely patient through it all. I live out of state but Susie gave me the confidence that if my in-laws had to visit this store without my assistance, they would be in good hands. Thank you!

Susie was great. She was very patient with fixing my SIM card and very helpful with the process of…read moreit.

AT&T Store

2.5

(36 reviews)

Mya provided exceptional customer service. She was professional, patient, and…read moreknowledgeable--qualities that are rare to find. From the moment she answered the phone to our in-store visit for a phone upgrade, she was consistently polite and took the time to explain everything in great detail. What stood out most was her ability to warmly greet and acknowledge other customers even while assisting us. An outstanding experience overall. Great promo available now to trade in an iPhone 15 (any condition) for $1,100...go take advantage of it!

Came in to trade my phone, got quoted one amount. They were closing to had to come back the next…read moreweek. When I came back they were not willing to honor the previously quoted trade in amount. Then proceeded to give me a lower amount and say that's all they could do. I would give zero stars if I could and will only work through Apple going forward.

Best Buy

2.7

(65 reviews)

This is a review is particularly for the geek squad. Jason…read morefrom the Weatherford store and John at the Lake Worth store. I did an exchange for a 77 inch LG 83 inch same TV LG The two of them were amazing. I can't say enough about them. Very professional, made things seemingly easy. Helped me setup my TV to the settings that I prefer. They were very nice. I wish I could pick them for everything but it's all AI generated. I purchased my TV at the Hulen store, which I don't want to give a review yet on that store yet. I want to leave this for Jason and John because they're were amazing.

If you buy an appliance from Best Buy, make sure you ask what they do with the old appliance. The…read moredelivery guys would not move the old refrigerator 30 feet to the garage for my wife. They said we did not pay for Removal service, so they left the old fridge in the middle of the kitchen.

T-Mobile

Great customer service at this location in Hulen Mall. Received my T-mobile Tuesday umbrella just…read morein time for the rainy day.

From the owner: Visit T-Mobile Fort Worth cell phone stores and discover T-Mobile's best smartphones, cell phones,…read moretablets, and internet devices. View our low cost plans with no annual service contracts.

AT&T Store

2.3

(16 reviews)

•$$$$

Nicholas Layman provided excellent customer service to this low tech senior. I had two operations…read morequestions which Nicholas was able to remedy & helped me change plans to give me more data at a lower cost. I was in the Camp Bowie store around 3:30 on a Thursday. There were only 2 consultants working but I only had to wait about 10 minutes.

Ive never left a review at a place before but this Camp Bowie location definitely needed one. There…read morewere 2 incompetent guys running this building and not one adult in site. There seemed to be a trainee at the front desk who I felt bad for cause he was needing help but stuck with two coconut head co workers. They will waste your time. Told me I had to go pick up something external in order to complete purchase and when I did and brought it back to them (even after confirming on the phone before coming back) they still turned me away and when called out on it they will play defense and act like nothing happened at all calling myself a liar... Again, shout out the gentlemen up front who seemed to be in training, very nice guy.

Apple University Park Village

2.7

(254 reviews)

•$$$

make sure you schedule an appointment if you're looking to go in and talk with an employee! I…read moreneeded help with my macbook and updating it, Tara immediately tended to me and helped me with the issues i was having, tara was very kind and patient even though they were juggling several different appointments at once, the service did take quite a while but it was strictly due to my computer.

First off, Apple's Technical Support associates online, on the phone or in person, are INCREDIBLE!…read moreThey are so caring and immediately take ownership of the technical issue I'd had each time I've contacted them. I was having a charging issue with my AirPods Pro 2. I work with Apple Technical Support for around an hour, and they were not able to get to the root of the issue. Their suggestion was to head over to the "Genius Bar" at one of our local Apple stores. Upon arriving I checked up since I'd made a prior appointment. I love the vibe the Apple stores have. I'm glad I'd made an appointment since the store was packed. There was a lot of students there since it's the start of school. After a 10-15-minute wait as the Genius Bar, Blake greeted me with a smile and asked me what's going on. He logged on to my service record and followed what had already occurred the prior day with the support I'd received. I asked his how long he's worked for Apple. He told me 10 years on the Genius Bar and 20 years providing Apple support. Yep, I was chatting with a genius at the Genius Bar. He clarified what was happening and which air Pod was acting up. He ran several intensive tests and at the Genuis Bar and back in the back of the store. For some reason there was a "disconnect" between one of the pods and the case causing the charging issue. He needed to send them in for repair and they'd be back in my hands in 4-5 days. Thank goodness for AppleCare. What an incredible experience with Blake and the Apple store personnel. Superior service and support are what one expects with Apple products and that's what I received.

T-Mobile Experience Store

3.7

(3 reviews)

Had to change plans, unlock a phone, cancel some lines, which other T-Mobile 3rd party stores nor…read more611 couldn't do. Shannon fixed everything. Ask for her and she will solve your problems.

The staff at this location sucks. Went in today ( 10/12) and told the manger exactly what I was…read moreneeding, he told me to have a seat. I asked how long was the wait, and he said about an hour. I was like never mind, I will call customer service. He then say's, he can have the system text me, "that way you can go get something to eat or do other errands and not have to wait in the store". I said ok, went around the corner to Hobby Lobby. Literally 20 minutes later I get a text saying they were ready for me (good thing I didn't go eat). Rush back to the store only to wait another 20+ minutes (while the manager and 3 other workers stood around the register laughing and talking). When an Associate finally did come over, I told him what I needed and he asks for my DL, takes a picture of the front and back, then proceeds to tell me "we can't cancel a line in the store", I said I don't want to cancel, I just want to confirm that it is cancelled, because I was informed by customer service it would cancel after my billed cycled, but it's still showing on my account" For which he then say's we can't see your account in the store, you have to call customer service". Now why didn't the manager tell me that in the first damn place.

Verizon

3.0

(2 reviews)

On our first visit to this store we were really impressed- after being an AT&T Customer for 25…read moreyears - we SO AGGRAVATED- and wanting to change to Verizon. Nate was VERY nice and very knowledgeable- and made the change over seamless- with us leaving leaving with our new Verizon phones and the ole AT&T Phones - with the understanding that we return the AT&T Phones for a credit within 30 days Yesterday we came to the store to return the ole phones to complete the transaction. We had our Service Animal, Bella, with us and was greeted by the store manager- I told him what we needed and he said no problem BUT your pet must leave I informed him this was a service animal and she was remaining with me and was NOT leaving We had several terse exchanges of words- no blows- and I informed him after really losing my cool that he could take the phones and stuff them- we would just go to another Verizon store- which we did- where we received GREAT service- nothing - ZERO being said about Bella- I have NEVER written a negative Yelp review - I always try to be positive and encouraging and point out good things about a business & the employees- It is unfortunate that you have an employee that is so out of line to insult an ole 78 yr old couple and order them to take their service animal out of the store- Bella- our 6# Yorkie feelings were gravely hurt since she did NOTHING wrong to be invited to leave the Verizon store Our treatment here was totally out of line- totally uncalled for; whatever guidelines are in place that would precipitate such behavior need to be corrected and the employer advised to instruct their employees that this ain't the way @ TO RUN A RAILROAD" or a Verizon Phone store Dale B

Great new location on camp Bowie. Much awaited spot finally…read morenow open for the Fort Worth community.

Atlas Electronics Inc. TV & Projector Repair

4.1

(79 reviews)

Not the most ideal place for repairs. They are very apathetic. Also charge way too much for parts…read more The same part online is costing a quarter of what they are charging you. After declining service they tried to offer a lower price on "labor" but it's no where near it should be for a small repair on a $30 part online. I highly recommend taking your business elsewhere. They did help with unloading and holding doors atleast.

Slightly updated from initial review. The yelp system would not let me change the stars given. I…read morewould now give 3 stars. However I do know that they could do better. I did receive my money back which was actually fair of them to do. A positive thing I can say is that John at least cares about his reputation. But I still had to do many follow ups due to their ineptness. So I still say buyer beware.

Charlie´s Smart Repair

(3 reviews)

Responsive, prompt repair, very knowledgeable and well-priced. Will definitely go back for any…read moreother electronic, computer or phone repairs or upgrades. Highly recommend.

Brought my PS5 due to HDMI damage, young man took care of all my needs. My PS5 been working well. I…read moreappreciate his professionalism and communication. I look forward to coming back to trade in my controllers.

Rosales Super Tech

So I came to get my PC fixed since the power went off after owning it for only a year. Not only was…read moreI greeted in a friendly fashion but I was walked through the whole process of fixing it so I felt 100% safe leaving it there to be fixed. I was always up to date on the parts shipping and the quality of the repairs are a MARVEL! Not only was it all done fast and efficiently but the cost of labor was very much reasonable. I now only trust these guys to take care of any tech I own. Will definitely come back for an upgrade soon!

From the owner: Rosales Super Tech breathes new life into electronics in Fort Worth, Texas. Established in 2020,…read moretheir expertise covers retro and modern game consoles, cell phones, tablets, and laptops from various brands, including Apple, Samsung, and Microsoft. Board Level Repair.

Mobile Repair Labs

4.3

(18 reviews)

Amazing service! Will definitely be back! He fixed my battery and I haven't had any issues with it…read more I will be back to repair more phones

Andrew was responsive, accessible, and did my iPad screen repair quickly while doing a quality job…read more- at an affordable cost!!! Thank you, Mobile Repair Labs!!

Fort Worth iPhone Repairs

4.3

(124 reviews)

Josh fixed my phone a couple of years back, no issues after quality job. I've recommended a few…read morefriends to him and all have had quality repairs. Recently cracked my screen and went to get fixed same day. Best prices for the quality repair beats every place I checked. I know who I trust and will continue to recommend for phone repairs.

Lie, cheat and steal. Period. If people want to know the truth about this store, message me and I…read morewould be happy to share the story of what happened with the repair shop . Joshua nor Lloyd ( the owner) do not care about doing right by their consumers. We are owed $325 and until I see it, I will make sure every TCU student and family member knows to steer clear of this sketchy establishment. We love Fort Worth and have had nothing but good experiences - until now. It's not about the money, it's about the honesty. Taking advantage of a 19 year old girl who you know needs her phone to work, is absolutely despicable . In addition, assuming my college student has nothing productive to do, and I quote "she can come back to the store she has nothing going on," is gross. She is a scholar student who also has two jobs. No wonder your business is run this way. Next up - Tcu parents page via Facebook. We may have been screwed by I won't let another Tcu family. Go straight to Apple Store next time. Or Fixi shop on Montgomery

Kwik Phone Repair

4.4

(18 reviews)

I first took my IPHONE14 to APPLE and they said told me that it has significant water damage and…read morethe mother board is shot. I then proceeded to bring my phone to Guri's business Kwik Phone Repair. As I mentioned, I brought in my IPHONE 14 and it was shattered with water damage (my 8 year old dropped it in our pool). He took apart the phone and he was able to fix the mother board that APPLE Kept telling me that it was non-repairable forcing my hand to buy a new APPLE IPHONE. G- You and your teammate, truly run an exceptional business. I will always come back in the future! Sincerely, Sandy Sharma

Damaged my iPhone 13 pro max. These guys fixed it within an hour and for a very reasonable price!read more

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2 reviews that are not currently recommended

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Brittany W.

10 months ago

I will NEVER refer or have any affiliation with spectrum after my experience. This company conducts business like someone out to scam individuals. A salesman came to my house about a month ago and discussed a free trial. He was very pushy and I agreed to think about the trial so I could move about my day. He gave me his card and cell to schedule time coming back. After discussing with my husband, I texted Melvin and told him we decided not to move forward with the trial. Earlier this week I received a call and mail that I had a past due balance on a spectrum account. An account that I did not authorize or set up. A service that I have not used. I tried calling your customer service line but was told I couldn't be helped because I didn't have the account number needed. I was able to speak with a csr when your team called me today. While the rep resolved the issue by closing the account, she forgot to mute herself and I overheard the conversation she had with I assume management. She said things like, I know they are lying & I hope she never calls my line. The feedback I heard from management was to sell me service, and she would be micromanaged if not. Extremely unprofessional on a call with a customer. Signing someone up without consent is identity theft and unacceptable. Sharing this with others because it can go to collections and affect your credit score. read more

Johnny B.

7 months ago

To start things off, I'd like to congratulate Mr Vanguard and John Blackrock on their not so shocking appearance on the Epstein files. Next, if you have ever come across the thought of transferring over to the speccy boys, you'd probably have better luck hooking your router up to a dead squirrel you found with a condom in it. fuck you. read more

Spectrum - isps - Updated August 2026

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CPR Cell Phone Repair Fort Worth - Benbrook

3.4

(48 reviews)

•$$$

I thought I might have really damaged my phone trying to recharge it, but Zach found the problem…read moreand quickly repaired it! He saved the day...I thought I was going to end up buying a new phone! I am very pleased with the service, friendly demeanor and professionalism!!

DO NOT GET YOUR PHONE FIXED HERE!! I took my iPhone 14 in…read morefor a $25 diagnostic because it wouldn't power on. During this "diagnostic," zach broke my front glass. He claimed "it happens often" and said he'd replace it for free, but I never authorized him to even open the phone to that extent. I had insurance that would have covered a proper repair; I was only there for the diagnostic. By the time I arrived, he had already installed a new battery and a cheap screen without my consent. The craftsmanship is awful: the glass protrudes so far out it doesn't even fit in my case anymore. It's puffing right where the battery is located, why is a brand new battery already swelling? On top of the bad install, they used the cheapest aftermarket screen on the market (it costs $36 ), yet they charge near $200. That is an 82% profit margin for a screen that is barely responsive and looks grey. Their website claims they warranty FAULTY CRAFTSMANSHIP, but zach did everything possible to dodge that warranty. I paid $184 for them to break my phone further and hand me back a device with significantly less value. If you have a high odds of shattering phones during a simple diagnostic, customers should be told that upfront. Don't trust them with your device unless you want it returned in worse condition than when you brought it in. I have included similar experiences below.

Fort Phone Repair Hulen

Very satisfied with Fort Phone Repair and their services! Emmanuel was very friendly and fixed my…read moreiPhone X screen. Their work comes with a warranty as well which is nice! We had some work done by a place in the mall and the phone basically stopped working by the time we got home. So it's nice to know if something goes wrong with the phone we can bring it tight back.

Batteries Plus

3.3

(26 reviews)

Do not shop at any of these stores. I bought a lawnmower battery from the store in Hulen. The…read morebattery was dead when I went to put it on my trickle charger as my lawn mower had not been delivered. I took the battery back to the Hulen store and was told I couldn't return the battery because it was dead. I was told to bring it to this store. The store manager told me the same thing and then called me a liar and told me I used the battery and that they tested the battery before they sold it to me. Which they did not do in front of me when it was sold to me. So I was sold a faulty battery, told I was a liar and now i'm out $80 of which I at least got store credit but they still robbed me of $80. Wait the 3 extra days and buy it on Amazon or spend the extra $20 at another place that honors their return policy. Worst customer service i've ever seen.

Bought a $ 200 X2 lithium battery and X2 Pro charger , after a few months it stopped working . Took…read moreit to location they checked it out they said it was all good . Took it home, connected it and immediately the battery showed dead when I connected it. I called the Location Tristen answered and said I would have to go through the testing and charging process again. I told him I would like to talk to store manager because what he is telling me doesn't make sense as I understand parasitic draw but don't think it could happen in 10 seconds and that the battery would not charge last time or this time with the X2 power charger . When I asked for store manager or district manager info Tristen hung up on me . I tried to call back and Tristen wouldn't answer the phone . Later in the day I called back and said did " I called earlier did mean to hang up on me . " Tristen's reply " absolutely the Manager will be here Monday-Friday " then hung up on me . If you get a battery and don't ever have an issue this might be an ok place to buy . But if you have an issue and want them to stand by the warranty you are out of luck and will have to call corporate or go to another location because Tristen doesn't care one bit of you are a customer .

Sound Ideas Home Theater Design

3.0

(2 reviews)

This company has made huge money installing a lot of equipment in my home. They refuse to service…read morethe equipment because the claim to have 6 months of installation contracts and don't have time to service what they installed. Avoid this greedy company.

I'm a huge fan of Sound Ideas. Chris and his team initially wired my home when under construction,…read morethen hung TVs and ran wiring at my office and subsequently returned to my home to install a home automation system. They are honest, trustworthy, reliable and knowledgeable. Chris has been very patient with me while I've peppered him with numerous questions throughout all phases of the projects. They are always accessible, easy to talk to and understanding of their customers needs and desires and VERY quick to respond. I won't go anywhere else.

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