I would definitely stay away from this store.They technically are not directly affiliated with…read moreVerizo. So when they sell you something you didn't ask for you can't even call Verizon customer service. They also don't have a store manager to override so now I'm stuck with two phones even know I only wanted one and have to drive to west ridge for them to reverse it.

So sales rep Joshua Drewry really helped me, by working with me to get my email from my iPad over…read moreto my iPhone. Something I had been trying to do for a couple weeks. He was able to fix my issue and make my whole day all in one. Definitely recommend him for your sales rep!

I warn VERY strongly against hiring Druk…read more Druk was very pleasant when I reached out and quick to ensure that he could repair my phone screen. I paid him over $200 to repair it on site. That night, I noticed that the phone screen would turn dark while using it. By the next day, the screen was completely inoperable. As I pressed the side buttons trying to turn it off (because the screen was now totally blank) my phone called 911 and ALL of my emergency contacts. Because the screen didn't work, I could not stop the calls and had to talk to all of these people to explain- pleading with them not to send the police or paramedics. I made an appointment at the Apple Genius Bar ASAP and paid $360 for Apple to remove the counterfeit screen from Druk and replace it with a working one. I was informed that the counterfeit screen fom Druk was not even sealed onto the phone correctly. Even worse, when I called Druk, he refused to refund me. BUYER BEWARE: if you choose to spend $200 with Druk, you will have to spend at least $360 or more to repair his "work" with a dealer who actually knows what they're doing.

they fixed my iPhone for much less than Best Buy offered and they finished in 20 minutes ! very…read moreprofessional.

Repair work on glasses. The store itself was s ok, Alfonso and his staff. I'm still waiting, weeks.read more

Front desk/front end customer support was rude as soon as I walked in for my appointment;…read moreimpatiently asking "is there something you need help with??" Then unprofessional by swearing under her breath as she forgot something a few feet away and having to walk over to get it. Then the manager walked up while I was checking in for a tele-eye exam with her and confirmed if I was there for such an exam and in an accusatory tone said "not with [health incurrence provider] you're not" as if I was trying to pull a fast one or something. 1. How do they know I'm not planning to pay out of pocket. It's not like it's expensive to get an eye exam, not to mention my insurgence covered the same exam last time I was there. 2. The website doesn't make you confirm your carrier when making the appointment mentioned so how would anyone know that before arriving? Then when I asked to schedule an in person appointment both the front end and manager acted annoyed and confused with the front end manager only informing me that the doctor was only in on Thursday in what had at this point been their all too familiar annoyed tone and staring blankly at me rather than trying to move forward to make an appointment. I started to try to figure out how to get them to help me before stopping myself and excusing myself to just leave the establishment, not wanting that treatment nor low quality of service any longer. Low end feel all around. I won't be back to this location and will be looking into other companies for eye care.

They were supposed to void an insurance claim March. 19 2026 I tried to use the benefit June 23…read more2026. Pearle had never sent the benefit back as of this date. Pearle told me to wait at least 6-8 weeks before the benefit will be reinstated. Just found out thet Pearle never returned the benefit, so now I have to wait another 6-8 weeks before I can purchase another pair. They have locked up $215 for 3 months and have been making interest on that. They are incompetent and perhaps untrustworthy. Dont go there.

The people were nice however the glasses they gave me were not the correct prescription and because…read morethey used the insurance for the glasses I'd have to pay completely out of pocket to have them fix their mistake. No thanks! First and last time I'll go here.

This is a standard gamestop. Plenty of help here for xmas eve with about 6 customers in thd store…read more Wait was pretty fast .

Purchased 2 watches that cost over $1,000. Then 6 months later one of the watches stops working and…read morethe response from Zales is "We would be happy to get you a quote to have it repaired." Seriously - you sell me an expensive piece of trash that does not work most than 6 months and then want to pay to have it repaired. Will NEVER buy from Zales again! Note: I specifically asked if there was a warranty that will cover the battery and was told NO that was not available and I should have purchased the extended warranty. However, I call Movado and find out that they do in fact cover batteries for 2 years. So either Zales does not educate their staff well or they purposely give false information in order to see their warranty service. You pick what you think is going on - either way not a company that you should spend your money with.

My fiancee and I went in today and they greeted us and were very kind. We got in for a cleaning…read moreand some questions about my watch and they solved all my issues. They will take two weeks to fix my watch. And when anything happens they always call us if there is any issues. I always come here and it's not busy at all. I recommend this store.

The owner and his staff are very professional and knowledgeable. They repaired my granddaughters…read morebroken iPhone and helped me with annoying popups on my Android phone. Excellent customer service. I want to extend a special thank you to the owner who helped me over the phone yesterday as well.

I had a very poor experience. I tried to ask for assistance and clarify. photographer and owner…read morewere unwilling to listen.

Great customer service! Austin was very helpful with both sets of school pictures for my kids.read more