KC is the best! She Made a house call for us over the weekend and has saved my family and company…read moremoney.. all the while giving us the latest cellphones and the best service on the market!!

I would definitely stay away from this store.They technically are not directly affiliated with…read moreVerizo. So when they sell you something you didn't ask for you can't even call Verizon customer service. They also don't have a store manager to override so now I'm stuck with two phones even know I only wanted one and have to drive to west ridge for them to reverse it.

Finding it was the hardest part of the experience(In the back of the clothing store.)…read more Once I go there, guy friendly, told me $120 for an iPhone XR screen repair. Cheapest around was from another place for $100, but they were rude. Did it in 10 minutes. I literally stood in the store, thinking it would take 45+ And, right as I was about to ask if I should leave, he finished. Dudes a badass, friendly, and superb service. Will be back for future repairs.

I warn VERY strongly against hiring Druk…read more Druk was very pleasant when I reached out and quick to ensure that he could repair my phone screen. I paid him over $200 to repair it on site. That night, I noticed that the phone screen would turn dark while using it. By the next day, the screen was completely inoperable. As I pressed the side buttons trying to turn it off (because the screen was now totally blank) my phone called 911 and ALL of my emergency contacts. Because the screen didn't work, I could not stop the calls and had to talk to all of these people to explain- pleading with them not to send the police or paramedics. I made an appointment at the Apple Genius Bar ASAP and paid $360 for Apple to remove the counterfeit screen from Druk and replace it with a working one. I was informed that the counterfeit screen fom Druk was not even sealed onto the phone correctly. Even worse, when I called Druk, he refused to refund me. BUYER BEWARE: if you choose to spend $200 with Druk, you will have to spend at least $360 or more to repair his "work" with a dealer who actually knows what they're doing.

Other then this business has at times not enough staff I rate it excellent. Alphonso who typically…read moreis in the front of the store is energetic upbeat and respectful. Dr. Brian Quach is just awesome . Has an amazing personality! Very professional. Very smart. Was able to answer all my questions. Unfortunately the beautiful optician Cindy was on holiday in Florida. Truthfully I was broken hearted. She has always adjusted my frames. I highly recommend visiting this business!! D. Thompson

Repair work on glasses. The store itself was s ok, Alfonso and his staff. I'm still waiting, weeks.read more

I haven't a clue of why people are rating this store so lowly…read more I have purchased over 6 pairs of rx sunglasses, and eyeglasses here-and had nothing but outstanding service from the staff. I feel like I'm right at home here. They do accomidate you, and your needs in a friendly manner. If you want a place to get an eye exam where you don't feel pressured, or breathed on by an employee-this is the perfect place. I rate them 5 stars for their hospitality, and the efficiency of their services. Shame on the 1-2 stars. I have been going here for a long while-take it from me!!!

They were supposed to void an insurance claim March. 19 2026 I tried to use the benefit June 23…read more2026. Pearle had never sent the benefit back as of this date. Pearle told me to wait at least 6-8 weeks before the benefit will be reinstated. Just found out thet Pearle never returned the benefit, so now I have to wait another 6-8 weeks before I can purchase another pair. They have locked up $215 for 3 months and have been making interest on that. They are incompetent and perhaps untrustworthy. Dont go there.

This is a standard gamestop. Plenty of help here for xmas eve with about 6 customers in thd store…read more Wait was pretty fast .

Purchased 2 watches that cost over $1,000. Then 6 months later one of the watches stops working and…read morethe response from Zales is "We would be happy to get you a quote to have it repaired." Seriously - you sell me an expensive piece of trash that does not work most than 6 months and then want to pay to have it repaired. Will NEVER buy from Zales again! Note: I specifically asked if there was a warranty that will cover the battery and was told NO that was not available and I should have purchased the extended warranty. However, I call Movado and find out that they do in fact cover batteries for 2 years. So either Zales does not educate their staff well or they purposely give false information in order to see their warranty service. You pick what you think is going on - either way not a company that you should spend your money with.

My fiancee and I went in today and they greeted us and were very kind. We got in for a cleaning…read moreand some questions about my watch and they solved all my issues. They will take two weeks to fix my watch. And when anything happens they always call us if there is any issues. I always come here and it's not busy at all. I recommend this store.

The owner and his staff are very professional and knowledgeable. They repaired my granddaughters…read morebroken iPhone and helped me with annoying popups on my Android phone. Excellent customer service. I want to extend a special thank you to the owner who helped me over the phone yesterday as well.

I had a very poor experience. I tried to ask for assistance and clarify. photographer and owner…read morewere unwilling to listen.

Great customer service! Austin was very helpful with both sets of school pictures for my kids.read more