Amazing Customer Service . Affordable Price Friendly . Very Timely Service…read more Highly Recommend !

As always, good service. Very personable and professional…read morestaff I used the store on Gervais Street thank you

I reached out about replacing my cracked screen. He responded within 15 minutes giving me the price…read moreand said I could come in the same day and get it done. I get to the business, and he tells me it'll only take ten minutes, and I can take a seat. I was checking the time, and he did not lie it only took ten and it looks just a good as when I got the phone!!

I regret being referred to Cellular Plus on Parklane Road and will not return. I brought in my…read moredaughter's Apple Watch for a cracked back, charging issues, and an upside-down screen orientation. I was told it would be repaired for $100 and ready Monday. Instead, I received no updates and had to return multiple times over approximately three weeks. Each time, I was told it needed more time and would be ready "tomorrow." When I finally received it, the watch was rubber-banded together, covered in glue, and only the back appeared to have been repaired. The other issues remained unresolved. Two days later, the watch shut down again. When I returned to discuss the problem, the representative became defensive, called me a liar, and refused to review the cameras he had mentioned. I had remained patient throughout the process and was not disrespectful, so this treatment was completely unacceptable. I paid $25 after he initially quoted $30-$35, yet he said I should be grateful because he had done more work than I paid for. The money is not the main issue--the lack of communication, poor workmanship, repeated promises, and unprofessional behavior are. I cannot recommend this location.

the back glass cover was cracked on my samsung S23 and needed to be replaced. I already had the…read morecover replacement. The gentleman had it replaced and I was back to work with 15 minutes at a great price.

Amazing! Couldn't have been nicer. Fixed my phone in 1 minute for a ridiculously amazing price…read more Highly recommend!

Went in to upgrade phone. Waited 45 min as three other customers were ahead of me. Salesman comes…read moreover and tells me I can get a better deal online. Done. Went online and ordered. Why have all these stores then if the prices online are better than what is offered in the store!

I was already not happy about AT&T because of their pricing and bait and switch, but went to the…read morestore on Harbison because my wife and I need new phones. A rep finally approached me and asked my name and phone number for a list. I told him that I didn't want to give my phone number, but just had a few general questions. He said that if I wouldn't provide my number I would not be waited on and turned and walked away. We went straight to Best Buy, bought two phones and had them transfer the data, and will select and move my service in the next few days. Next up is switching my internet service away from AT&T.

Sold me a phone for $275 that "would unlock within 24 hours" (never did) and then refused a refund…read more Plus every time I have been to the store I've had to wait around 2 hours.

This place came highly recommended as a fast, reliable, and reasonably-priced place to get my phone…read morerepaired. I wasn't disappointed. I called first, to make sure they were able to take a look. The person who answered the phone was very responsive and gave me a quote (which turned out to be accurate). The staff confirmed my suspicions about what was wrong with the phone, but they also gave it a once-over for any other potential causes of the problem. I sat in the waiting room (quiet and comfortable) for roughly 30 minutes while they carried out the repair. Problem solved, and my phone hasn't given me any more trouble. I've been putting off getting some repairs to my laptop that's limping along, and I will definitely bring it to Mr. PC. These guys are trustworthy and aren't going to sell you something you don't need. They also do a great job explaining what's wrong with your device in laymen's terms.

These guys were the BEST!! I came in really close to closing time, but they had no problem with…read morereplacing my son's iPhone screen! Only took 20 mins. and you can't beat their prices! Great customer service, and such a PLEASURE to talk 2!!! I would recommend ANYONE 2 this company!!

Today I went to iTech Connections to get my phone screen replaced. The assistant manager helped me…read moreand she did such a good job and very quickly! In and out in about half an hour! As far as pricing they charge pretty great rates for iPhone screens. For my iPhone 6s+ it was about $170. The customer service was great! Alyssa was so nice and answered all of my questions and concerns, and she was very courteous and approached me immediately. I sat in the waiting area while she was fixing my device and had a complimentary cup of coffee and browsed some of the accessories. The only recommendation I would make is to have a better variety of phone cases for the iPhone 6+. Even the pricing was good on those as well! Overall I'm a highly satisfied customer and I will refer all my family and friends, and I will only have iTech fixing my devices from now on.

I took my cell for repair. Paid 140 dollars but it wasn't repaired correctly. Within 2 months got a…read morenew phone somewhere else. I would not recommend this business to anyone.

The woman working there fixed my phone while I ran errands and did a great job. Saved me a new…read morephone and fixed my charging port. I called around and their prices were slightly better than the other repair shops.

PSA: avoid CPR Cell Phone Repair in Lexington and downtown Columbia (same owner) at all costs…read more I paid $190 for the iPad my autistic son uses to communicate to be repaired and tempered glass added on 3/12. They had to order the tempered glass so it took a few days. I picked up the repaired iPad already in case, with the technician affirming the tempered glass was installed. Yesterday my son dropped his iPad during therapy and the screen cracked. The therapist and I removed the case to determine whether it was just the tempered glass that broke - only to discover there was NO tempered glass ever installed. I took the iPad back to CPR Cell Phone Repair today and was told by a technician that it is impossible to charge someone for a screen protector they didn't receive and was accused of removing it. The owner Steve Doyle eventually slithered out from hiding in the back and announced he would gift me "free" tempered glass (already paid for one) but I'd have to pay out of pocket for the repair - a repair that would likely have been unnecessary had I received what I initially paid for last month. I asked for either a refund or the repair/protector I paid for and was told I could either "accept the glass offered or walk". So I'm out $190, a screen protector never received, and a busted iPad. And accused of stealing/lying.

Spencer gave me the best service ever. As long as he is with T-mobile, so am I. He was very…read moreknowledgeable and helpful. As a brand new customer, all I can say is I'm extremely satisfied with my new phone & plan and it's all thanks to Spencer. Grade A employee for sure.

Awful store! Employees don't seem to know what they're doing and the manager, Kayla, is simply a…read morepoor leader. She is as unprofessional as any manager I've ever met and simply doesn't understand customer service. After meeting her, it is easy to understand why the employees are so ill-prepared to take care of customers. Avoid this location.