Update tablet returned on 8/19/26…read more Wtaf!!! My tablet was taken in charged screen working with minimal cracks to the screen. The tablet will now not come on AND my screen is majorly damaged. They ordered 2 screens with no success in being able to fix my screen, fine, but to cause significantly more damage is ridiculous and terrible customer service. Needless to say, I am absolutely disappointed, dissatisfied and disgruntled concerning the care and level of neglect that my tablet was handled in. Disgusting!!!!! I'm aggravated. Tablet has been there for almost 2 weeks and I keep getting the run around. After this tablet is fixed I will never use them again. This has been the worst experience! Screen was ordered they told me it came in and the tech was working on it, now today they say they have to order the screen again. For what reason? did you accidentally break the one that was ordered? No explanation just sorry we had to order another screen and we don't know when it will be here. What the fuck? Would that suffice if this was the other way around? Terrible terrible terrible. Definitely getting my refund for the stupid insurance plan- I cannot and will not be without another device for 2 weeks or more.

Lafayelle Basnight, Manager of the Lexington Branch was able to start our New Year (2026) off right…read moreby getting Samsung to provide my wife a brand new screen FREE for her ZFlip5 Phone. Samsung's $200 screen fix promotion was not set up right in the system causing us to spend six hours on the phone and ultimately drive to Lexington, South Carolina from Augusta, Georgia. By paying attention to what we had gone through and uncovering Samsung's bungling of their promotion, Lafayelle secured us a brand new screen for FREE! Thank you Lafayelle, and Happy New Year, Sir!

Today I went to iTech Connections to get my phone screen replaced. The assistant manager helped me…read moreand she did such a good job and very quickly! In and out in about half an hour! As far as pricing they charge pretty great rates for iPhone screens. For my iPhone 6s+ it was about $170. The customer service was great! Alyssa was so nice and answered all of my questions and concerns, and she was very courteous and approached me immediately. I sat in the waiting area while she was fixing my device and had a complimentary cup of coffee and browsed some of the accessories. The only recommendation I would make is to have a better variety of phone cases for the iPhone 6+. Even the pricing was good on those as well! Overall I'm a highly satisfied customer and I will refer all my family and friends, and I will only have iTech fixing my devices from now on.

I took my cell for repair. Paid 140 dollars but it wasn't repaired correctly. Within 2 months got a…read morenew phone somewhere else. I would not recommend this business to anyone.

Amazing Customer Service . Affordable Price Friendly . Very Timely Service…read more Highly Recommend !

As always, good service. Very personable and professional…read morestaff I used the store on Gervais Street thank you

If you want to have a good service, nice people, and your phone back like it was brand new. You…read moreshould definitely come here. My dad and I came here and he fixed my phone like nothing happened to it. My phone had a pressure problem from me dropping it and he fixed it. There was also a typing problem on my phone and that was fix as well whenever he replaced my screen, and the best part it didn't even take that long it took at least 10-15 minute. The price was an affordable and understandable. Highly recommend coming here!!!

This is the best place in Columbia to go if you need your phone fixed! Not only did Omid provide…read moreextremely fast and affordable service when I shattered the back of my phone, he even offered to install a new screen protector with no extra charge!!

These guys were the BEST!! I came in really close to closing time, but they had no problem with…read morereplacing my son's iPhone screen! Only took 20 mins. and you can't beat their prices! Great customer service, and such a PLEASURE to talk 2!!! I would recommend ANYONE 2 this company!!

They lost my computer. When i spoke to the manager he said they did not actually lose it. At the…read moresame time, he also said he didn't know where it was. I never got my computer back

I reached out about replacing my cracked screen. He responded within 15 minutes giving me the price…read moreand said I could come in the same day and get it done. I get to the business, and he tells me it'll only take ten minutes, and I can take a seat. I was checking the time, and he did not lie it only took ten and it looks just a good as when I got the phone!!

I regret being referred to Cellular Plus on Parklane Road and will not return. I brought in my…read moredaughter's Apple Watch for a cracked back, charging issues, and an upside-down screen orientation. I was told it would be repaired for $100 and ready Monday. Instead, I received no updates and had to return multiple times over approximately three weeks. Each time, I was told it needed more time and would be ready "tomorrow." When I finally received it, the watch was rubber-banded together, covered in glue, and only the back appeared to have been repaired. The other issues remained unresolved. Two days later, the watch shut down again. When I returned to discuss the problem, the representative became defensive, called me a liar, and refused to review the cameras he had mentioned. I had remained patient throughout the process and was not disrespectful, so this treatment was completely unacceptable. I paid $25 after he initially quoted $30-$35, yet he said I should be grateful because he had done more work than I paid for. The money is not the main issue--the lack of communication, poor workmanship, repeated promises, and unprofessional behavior are. I cannot recommend this location.

I have nothing but positive things to say about this location and in their technicians. I work…read moredowntown and his location for me is perfect. I have used Genius Repair for over seven devices so far, and fully intend on using him many times in the future. I've had him replace screens on several iPhones, batteries on several iPhones, and just today fixed an Apple Watch face that had come detached. It was at this point I also learned that he does a lot of other repair work such as soldering and micro electronic repairs I have absolutely no problem recommending him to friends and family and coworkers which I have, and they have also all been very happy with the results. If you look at any of my other yelp reviews, you'll know that I'm very honest with my reviews and try to show the good and the bad to let people make up their own minds. However, I can't find anything bad to say whatsoever. Every time I've been there the service has been very quick. In most cases I stay there while he completes the project. No need to think about where else to take your MacBooks, iPhones, Apple watches, android phones, computers, TVs, small electronics, or anything similar. You found the right spot.

I received several quotes to repair the screen on my IPhone 8. Genius Repair Solutions quoted one…read moreof the lowest prices so I thought I'd go see him since his shop is close to my office. I'm so glad I did. Since I know very little about cell phones (and did not know the screen protector installed was much better than what they used to be), I think I could have easily gotten take by someone who would not be honest and let me know that it was only the screen protector that was broken (hence, an even lower repair cost). I was not only impressed with how fast the service was but the honesty is worth much more so I paid him double just for that. I believe it's the best way to run a business and will HIGHLY recommend Genius Repair Solutions. I found out he also repairs laptops so plan to bring in mine and will review on that later.

This was my first time coming to this place but I'm glad I did. My daughter iPad was having trouble…read morecharging so I wasn't sure if it was a battery issue or charge port issue. The lady was super nice and attentive. We left her iPad for a little bit to see if it was just a charging issue and it seems like I just need a new block with higher charging power. She provided her recommendations and we were on our way. It was super quick and efficient. She seemed very knowledgeable so I would definitely be back for any other electronic issues I'm having.

This was my second time visiting them. They were great got my phone fixed and all my questions…read moreanswered. Highly recommend them. Michelle