Great experience!Quick turnaround excellent customer service!!! I would recommend them to anyone!!

Update tablet returned on 8/19/26 Wtaf!!! My tablet was taken in charged screen working with minimal cracks to the screen. The tablet will now not come on AND my screen is majorly damaged. They ordered 2 screens with no success in being able to fix my screen, fine, but to cause significantly more damage is ridiculous and terrible customer service. Needless to say, I am absolutely disappointed, dissatisfied and disgruntled concerning the care and level of neglect that my tablet was handled in. Disgusting!!!!! I'm aggravated. Tablet has been there for almost 2 weeks and I keep getting the run around. After this tablet is fixed I will never use them again. This has been the worst experience! Screen was ordered they told me it came in and the tech was working on it, now today they say they have to order the screen again. For what reason? did you accidentally break the one that was ordered? No explanation just sorry we had to order another screen and we don't know when it will be here. What the fuck? Would that suffice if this was the other way around? Terrible terrible terrible. Definitely getting my refund for the stupid insurance plan- I cannot and will not be without another device for 2 weeks or more. read more

Lafayelle Basnight, Manager of the Lexington Branch was able to start our New Year (2026) off right by getting Samsung to provide my wife a brand new screen FREE for her ZFlip5 Phone. Samsung's $200 screen fix promotion was not set up right in the system causing us to spend six hours on the phone and ultimately drive to Lexington, South Carolina from Augusta, Georgia. By paying attention to what we had gone through and uncovering Samsung's bungling of their promotion, Lafayelle secured us a brand new screen for FREE! Thank you Lafayelle, and Happy New Year, Sir! read more

Fast, Cheap, and Quality work. I'd go back, though I hope I never have to. It took less than 45 minutes to replace my iPhone screen.

My iPad charger broke off inside my iPad. I tried everything to get the broken off charger part out of the iPad charging slot, it would not come out. The tech took my iPad and had problem resolved in less than a minute. He was so nice and amazingly said "no charge". I did buy him a coffee. He made my day and the kindness was something that I will pass on. read more

They don't do Apple Watch repairs. Watch works but appears glue just failed. They were nice on phone, I haven't used anyservices. read more

I have an iPhone 13 that was having issues with the charging port. I tried cleaning it myself at home and thought it would need to be replaced. Turns out it was just pocket lint. The young lady grabbed some tweezers and had me ready to go in less than a minute. I will definitely go back for any issues in the future. read more

highly recommend thi place. they are always careful to present all options for repair or replacement, including honest assessment of the price versus the future usefulness of the device. When I get my device back, it is in the best condition and all work is under guarantee. In addition, the people working there have been more than accommodating whenever my circumstances required it, even reopening the accounts after hours to allow me to bring my device home at night. I would not request this of them, but am very impressed by the offer! read more

Cracked laptop screen - uBreakiFix was a pleasure to deal with. From drop off through pickup, they provided a fast and easy experience that was headache-free. I was regularly updated with status and they finished the job within the timeline they quoted. Price may have not been the cheapest, but they returned the laptop with a new keyboard and screen, plus cleaned it thoroughly and did maintenance on the operating system. Highly recommend. A+ read more

uBreakiFix by Asurion - Laptop with new screen and keyboard. - Electronics Repair Near Me - Lexington, South Carolina

I came in with a chrome book that had a cracked screen internally. I initially thought it would be a cheap easy fix, but would honestly have taken whatever to resolve this since it was my school computer. The person at the counter took a look at it, and was honest. It would of cost more to fix it than to just get another computer because it was actually its hardware damaged. She could have just taken my money and charged me whatever, but she actually assessed the damage, and gave me the best advice she could. The integrity here is great! :) read more

AiPhone 11 screen stopped responding, 60-minutes alter it was replaced. No sales pressures but options are there. Text notifications helped so I could go grab lunch. read more

I dropped my 2+ year old phone on a Saturday evening. I looked up phone repair places that were open on a Sunday. UBreakiFix was not my first choice. When I went to my first choice, they weren't open even though their site said they were supposed to be. I went to UBreakiFix and was 2nd in line. The staff was professional and honest about cost, time to fix my device and if they could fix another device that I brought in. The price was more than fair considering how much a new phone would cost me. My phone works as well as it did before the drop. I will be returning to them if I need repairs in the future. read more

these guy do great work i have used them for my cell phone and lap top repairs xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

I have the insurance thru AT&T and this is the third time over three years I have had to use them. Each time for each object (2xs for my iPhone and once with my iPad) I have had amazing services. This last time I dropped off my iPad and they thought it would have to be replaced, luckily I shopping in the area and about 30 minutes later I got a call it was fixed!! It works great! read more

If I could give it a zero star I would. This is the absolute worst customer service. Was told two to three hours at 2:30 when I arrived. I explained my husband and my self lived two hours away and they said they would have my phone fixed per samsung.. It is now after 7 and they now finally tell me I've waited 5 hours in the heat for them to tell me to come back tomorrow. I am auto immune with sarcodis, lupus, and cancer a two hour trip twice is beyond unexceptable. read more

uBreakiFix by Asurion - Electronics Repair Near Me - Lexington, South Carolina

My phone fell and even with a case with a built screen protector, the screen chipped. I have never had a smartphone screen break, crack or get a chip in it before this. I used Google to find a smartphone repair shop and UBREAKIFIX came up as an authorized Samsung repair facility. I took my phone to UBREAKIFIX, they had my screen in stock and they replaced the screen in less time than they told me it would. I was so happy to get my phone back, screen looks better than it did the day I got it. The staff is very friendly and knowledgeable, if I need another device fixed, I will be taking it to UBREAKIFIX. read more

I tried uBreakiFix after a bad experience with another well known company. uBreakiFix experience was excellent and managed expectations up front regarding a two pronged problem and told me what would happen if they could fix one of the two problems (broken screen) but not the other because of the iPhone 7 Plus loop disease (well known micro solder issue on the motherboard according to ifixit.com: https://www.ifixit.com/Guide/iPhone+7+-+Replace+U3101+Audio+IC/121766) on the main processing board. In the end they came through in an astonishing way from a customer service standpoint. They under promised and over delivered! They kept me updated throughout the process and I felt cared for and would highly recommend uBreakiFix for your phone repair needs. read more

Replaced screen on MacBook Pro. Brandon is the best!!! 1st replacement was lost in transit by the carrier, not UBreakIFix fault. The repair itself went smooth and all is good. read more

My wife dropped her iphone and the screen went black. Took her phone here and its as good as new. Wifey is super happy. Thank you

I went here on Sunday with a perfectly good phone,wanting to get my charging port fixed. Then they said that they cant fix the charging port without fixing the screen.Then i went there Monday to get my phone back and they had to run some type of test on it and they said it would only take a few minutes,then after i had been sitting down for around ten minutes someone comes out and says there starting the test now.Then i wait for around 30 minutes or more and they still haven't gave me an update.I then ask one of the workers how much longer is was going to take and she said that one of the other workers was finishing up the paper work so i can get my phone.He then comes out of the back and says that the test did not fully pass and that there not aloud to give me my phone back.And then i called them today(Tuesday) and they said that there still not done with it. read more

I recently had my phone screen fixed here because it was the place selected by my phone insurance, so I didn't really have a choice. However, I was very impressed by their professionalism and service. Also when I checked out, they were very busy but still everyone was nice and pleasant. So thanks! read more

I went here to have my screen replaced, I got my phone back witht the screen still loose but saw no functional issues so i continued using it. Flash forward less than 2 months the phone drops once and the entire screen came off, only leaving a small crack on the phone but damaging the wiring resulting in the screen not working. To my surprise this would not be covered in the warranty also the screen came off as a result of an improper repair on the screen and battery. Aside from staff speaking to me like I was stupid, Marie was a terrible communicator and lacked soft skills, not a worker who should be the face of this franchise upon arrival. read more

We use your break it I fix today and it was easy from start to finish it was fixed in less than two hours extremely pleased wonderful customer service a definite try if your phone is on the fritz read more

I was given a quote and timeline to fix the screen and it was done for the quoted price and done sooner than the quoted time. Great service.

I have a insurance plan from yahoo plus phone protection by asurion to repair my phone. I called and was given claim number and told to take to this ubreakifix location. Which ibreakufix is owned by asurion so I was given no chose to take it here. I tried taking my phone four times and each time I took it they told me a different lie wrong imei nunber, screen they received was given to another person, they couldn't the right color screen for phone. I was told by three different people my phone was a different color. One said purple, one said blue and one said lavender. The imei number should tell them the color. I even called the last attempt on trying to get it repaired in the am and verified y=the screen was in and I told it was. I went there at my given appointment time and was told when I got there the screen was give to another customer but when I told the bald guy it then said that it was broke. Then one blamed they couldn't accept it because Samsung don't let them hold it in the shop overnight. Asurion and ubreakifix is nothing but a scam and add yahoo plus phone protection and it is a bigger scam. It is a shame the consumer has to go to through this to get a phone repaired. read more

I went there to get my phone screen fixed and left with my phone screen fixed and my SIM card slot damaged. My SIM card is no longer reading. I took my SIM card out and it has a big scratch on it. I had to go buy a new one!! I will never return to this establishment. read more

Do not use this place! It should be named "you break, I break worse". Not only did they not fix my husbands phone. After they had to replace the screen twice, they completely broke his iPhone. After the first attempt to replace the screen, the screen was flickering and buttons would not work. So a second visit was necessary. The screen was replaced again. Which a few days later; the phone completely stopped working. A third visit to the store, not only did they refuse to fix what they broke, the manager refused to issue a refund for the screen replacement. My husband wasn't even asking that they reimburse him for the cost of his Iphone. And the owner hid in the back office for over an hour while my husband was asking the employee to speak with the owner/manager! A tiny little chip in the screen turned into the complete loss of an Iphone because of this store's incompetency. They aren't even registered with the SC BBB! This store apparently doesn't understand the concept of a contract/ purchase for services because if they did, they would understand that when a customer pays for a service and that service is not delivered, then a refund should be issued. And of course they are refusing to remedy the situation and claiming the phone was water damaged! read more