Amazing Customer Service . Affordable Price Friendly . Very Timely Service. Highly Recommend ! read more

As always, good service. Very personable and professional staff I used the store on Gervais Street thank you read more

After my Mac broke from a hairline fracture on the screen, I began an extensive search to get it repaired. Apple quoted me $700 dollars to fix the computer which did not seem worth it so I tried some local shops. Another nearby shop quoted me $500 to fix the computer but I wanted to keep searching. This SmartPhone Medic location got recommended to me so I went in for a quote. A price of $350 was given to me as the price of part and labor. I figured I would go with it. I dropped off the laptop and they told me it would be about a week. After a week, I got a call, picked up the computer and everything seems good so far. If the part ends up not working, I will definitely make an update but hopefully that does not happen. read more

I went to a competitor for 2 iPad Pro 9.7 repairs. Was told my charging port was a problem on one, but I'd have to wait OVER A MONTH for the repair. I tried SmartPhone Medic to see if it could be done sooner. They quoted me a slightly higher price but the repair would be done sooner. The lady I spoke with was kind and personable. She even told me iPads would be on sale soon if the repairs were too expensive. I ultimately agreed to the charging report repair. She tested the port and it failed the test. One hour later she called me to tell me the port was working and my iPad was at 24%. She thought it needed a hard reset (I tried that before I went for repairs. I tried 4 cords and 3 wall cubes I was desperately avoiding a repair). This post is mainly for their honestly. She didn't have to tell me my iPad was ok. She could've "repaired" it to my knowledge. If I ever need a repair I will be back. I've seen their work and heard good things. read more

Purchased a refurbished phone, great experience and great customer service!

I have literally broken my phone 3 times between last year and this year, and they have fixed every time. I have an iPhone 11 that was cracked twice. The third time, I dropped it in the shower and thought it was a goner. They somehow fixed it and as a college student they have the best prices! 10/10 recommended and I will also go here when I have phone problems. read more

Excellent service. I take all Devices there, and they are always so nice! Once they didn't even charge me.

Took my phone here on Saturday, September 9th, to replace a cracked screen. I dropped my phone off and went to run other errands. My phone was ready sooner than they had quoted me which was nice. The screen protector was a little off-center and not completely sealed around one edge and now my home button makes a really loud clicking noise when I use it. None of these things are a big deal. During the week I'm scrolling through my Facebook and notice that I've been getting updates from a Donald Trump page, a page which I know I've never "liked" because I keep politics off of Facebook. I brush it off and unlike the page, thinking maybe I liked it inadvertently. Today I'm going through my Facebook search history and I see that on September 9th there were a bunch of searches for different Donald Trump pages such as "Donald Trump innocent" and "President Donald Trump." I asked my husband if he had liked a bunch of Donald Trump pages just to mess with me and he said no. My husband reminded me that I had taken my phone into SmartPhone Medic that day. Bottom Line Up Front: whoever the tech was that worked on my phone went through my social media and who knows what else on my phone. That's a violation of my privacy and I'm sure it's not the first time that it's happened. If I violated privacy like this in my job I would be fired. If you value your privacy, don't come here. October 10, 2017 update: the manager and I have been working to try to figure out how to prove what happened with my Facebook account. I had already deleted my search history and unliked the Donald Trump pages, so we can't look at the activity log to see exactly when the pages were liked. I've sent a couple of messages to Facebook asking for help, but so far they haven't replied. I am very displeased with the screen protector that I paid extra for. It chipped and I now have a huge crack in the screen protector, despite the fact that I haven't dropped my phone. The only thing that is damaged is the screen protector and not my phone. If I had dropped my phone, there would be damage to my phone as well as the protector based on where the damage started. read more

SmartPhone Medic - My cracked screen protector, despite the fact that I haven't dropped my phone. - Electronics Repair Near Me - Columbia, South Carolina

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They fixed my iPhone which had quite the nasty smashed in screen... I wasn't sure if it could be repaired... I picked it up less than an hour after I dropped it off! read more

I brought my iPhone 6s here to repair a cracked screen after I dropped my phone. I didn't bother to do my research first or check to see if other places would repair my phone at a lower price. They charged me $400 to repair my screen, where if I had sent my phone directly to Apple it would have cost $129. I don't work for Apple or SmartPhone Medic, but it seems to me such a blatant disparity in price cannot be explained away by labor or shipping or other incidental costs. If you have a cracked screen in the future (for an iPhone) I would recommend you NOT to go here and go directly to Apple instead; you could possibly save up to $270 like I could have. Also, unrelated to the price issue: in the process of fixing my screen they either left a hair or an air bubble of some sort under the screen right next to the home button. It's small so I don't notice it most of the time, but it's something to consider if you are thinking about bringing your phone here. read more

I was actually passing by and going to the paper shop next door when I decided to stop by here. I had stripped a screw in my iPhone and just wanted to see if they sold some screws for replacement. When I asked the employee at the desk if they sold them, she said, "Well we don't sell them here, but we can give you one for free." Awesome! The employee grabbed a screw, put it in my phone for me, and I was on my way. Very nice service. I will definitely come back here when I have problems with my phone (which- for me- is certainly inevitable). read more

SmartPhone Medic - Storefront - Electronics Repair Near Me - Columbia, South Carolina

Was very happy with the service and customer care. The guy who I saw was a real professional. Took care of my iPhone problems in just minutes. First I went to a shop near Sandhill which on the window advertised IPhone repairs but did not know where to begin. read more

I brought my phone here to get the screen fixed. The first time around they got glue in my front camera so I had to take it back to have them get the glue out of my camera. Then the second time around after they got the glue out of the camera they didn't fully put the screen back into the phone assembly so the screen was not flush with the phone. I would not go here again. read more

My iphone started acting up a few days ago, it would not keep or stay charged. Then Saturday morning it died in the middle of a call and that was all she wrote. No activity at all, Saturday and Sunday. All trouble shooting failed. The wife dropped it off this morning and it's back in action this afternoon. Completely worth the cost of repair. Very pleased I did not have to buy a new phone. Great customer service. read more

Pretty pricy but fixed a crack in my phone in less than 60 minutes! I would definitely go again!

I had a cracked screen that was SO bad I was scared to even bring it in. Not exaggerating. After I removed the tape that was holding the pieces of glass together, more pieces fell off and I could actually see the hardware inside my iPhone. I brought it in to SmartPhone medic, and they didnt even bat an eye. Promptly got my phone looking like new. Robbie was beyond professional and helpful. He pointed out to me a teeny tiny teeny spec that was still appearing on the screen, and I just laughed because it was actually smaller than a pin prick. That just goes to show you the high caliber job they did. HIGHLY recommend. Do not suffer with a broken screen like I did for ages, take it to SmartPhone medic and have a like-new one before you know it. read more

I took my Iphone 4 here after I dropped it broke its back and the home button wouldn't work. It was only $105, which is much better then the $199 that Apple was going to charge. They were very nice and let me keep my phone there until today when I could get it and pay for it. If there is a next time, which I am not planning on a next time, I will definetly take my phone back here. read more

They fixed my daughter's Samsung Galaxy S3 within 3 days for $99. It had a cracked screen & the LED screen inside was "wobbly & shaky" to the point where you couldn't even read a txt mssg. They fixed that too. It's like new again. Well worth the $99. We took the sim card out so she could put it in her older cell phone, while waiting for the Galaxy S3 to be repaired. We called each day to follow up on the status, (because they were waiting for a part to come in, which meant the phone could be ready sooner). Location was easy to find. Free Parking available on the same lot. read more

I read the reviews on Yelp, so I took my wife's iPhone 4S there to get the cracked (chattered) screen to get it fixed. We left & went Christmas shopping and 4 hrs latter, it looks brand new. Only thing I wish is that they suggested that I get battery replaced, because I forgot that she has to charge it every night. Since they already had the iPhone taken apart, I'm for sure that it would have been a nominal fee & I would have replaced the battery also. Only cost $106 after tax for new screen. Would definitely refer to others and use again in the future if needed. read more

I have taken several devices into Smartphone Medic to get repair work done. They always contact me to let me know how much a repair will cost, they always work very quickly and they don't make mistakes. This is a how a company should be run. I hate trying to work through my phone provider to get my phone repaired and now I doubt ill even bother getting insurance. By the time i add up the insurance, repair cost, and my time spent dealing with a call center; going to see Smart phone medic would cost me far less. If you have a glitchy phone or a cracked screen, save yourself the headache and give this place a try. you wont regret it. Also did i mention that everyone behind the counter is super nice? read more

They fixed my iphone 4s from water damage. They were up front with the cost, repair and it was done in a timely manner. I would recommend this business to my friends. read more

Friendly and prompt service. I had one issue which they immediately addressed, with a smile.

WATER DAMAGE to iPHONE 6 PLUS: I spilled a bottle of sparkling water on my new iPhone 6 plus. It continued to work then the next day it started acting funny, freezing up, the camera, nor would my headset work. I could only use my phone on speaker. I was in town for a lawyers convention and I decided to look up a place to take it to because I needed a working phone. I took it on a Saturday and BTW they were open till 5pm on that Saturday (they're hours are posted differently on Google). Someone quickly helped me, had the technician look at it and assess whether they could save it. She asked if I had placed the phone in RICE, I hadn't. I hear that's a good trick if you can separate the phone from the power source, but if you have an iPhone and you lack technical skill (like ME) I call my insurance company OR NOW I take my phone to SMARTPHONE MEDIC FIRST! My ONLY compliant is that I wish she gave me a quote of how much the repair would cost. It was $139.00 total. DISCLAIMER...Your repair maybe MORE or LESS expensive. It all depends on the phone and the damage. I never got a breakdown of what that was for but honestly I didn't care! Small price to pay to get my phone back in working order after only two hours of wait time with no call ahead walking in on a Saturday. Thanks for your professionalism and service!!! I appreciate it! THANK YOUR PHONE HERE Y'ALL! You'll be happy you did! read more

I took my phone to SmartPhone medic with a glitchy screen. The people I talked with were nice and fixed my phone within a few hours. However, a week later my new screen cracked after I only dropped it a few feet. Their warranties are useless, and I feel like I paid too much for their product's below par quality. read more

The only repair shop I recommend in Columbia. Great parts, warranty, and customer service is top notch. Very reasonable in price too

They have a very qualified staff and they have great customer service, I am definatly using these guys again!!

I brought my phone in to repair a broken cover for the charging port. They had it fixed within 2 hours and were upfront about the cost. Service was friendly and I would go back again. Thanks! read more

Brought my phone in at 1pm and went back to my office. They called to notify me the phone was ready within 2 hours! A couple bucks later I had my phone in my hand and working like a charm. These guys are great and speedy! read more

WOW!!! these guys are great. I dropped my phone in the sink and took it to them. They had me back up and running within an hour. Great service and great people. I hope to never have to go back but I know where to go if I ever screw up my hone again. read more

No one ever wants to deal with a cracked iPhone screen but it happens (even with a good case on it). I called yesterday morning, got a quote to repair my iPhone 6s screen and dropped it off by 2 (as they say you can get it back the same day if you do so). I picked it up at 5:30pm, good as new and, while I hate paying for something like this, thought the price was reasonable and appears to be the same as what Apple would have charged if I'd mailed it to them (my fault, so no warranty on that). Everyone there seemed to be very attentive and I will continue to give them my business (if I need to again). Highly recommend. read more

I had a swollen battery which warped my screen. They replaced the battery and fixed the screen within 30 minutes! I will definitely be back if I ever need another repair. read more

Quick turnaround (overnight), good service, great price. I had the Siri microphone on my iPhone 6S replaced, and the phone's battery replaced while they were at it. The price was less than 1/2 what Apple would have charged. I've only had the phone back a couple of days, and I can't vouch for long-term quality, but I have no reason to believe it is poor. read more

SmartPhone MD rocks! Robby is excellent! He fixed my water-tainted iPhone 4s quickly and completely. Oh, and did I mention they're reasonably priced? Would definitely recommend SPMD when your phone is under the weather! read more

They were terrible. It took them 5 days to fix my phone. Apparently their technician takes 3 hour long lunch breaks and still can't fix the phone until the next day. If I'm paying you $250 to just fix my screen I expect it to be back in a timely manner. I would never recommend you to anyone who needs their phone fixed. read more

I was referred to Smartphone Medic from a friend. My son dropped his IPhone 4S -the screen did not crack but it was black with white/blue lines. Robbie was very helpful and explained a new screen was needed. I was quoted a reasonable price and received a phone call within a few hours to let me know it was fixed - same day service! I have already told several friends about Smartphone Medic. Exceeded my expectations, read more

I needed my Ipad repaired before leaving on a trip. He repaired it in 24 hours and met me at a Starbucks in the Vista on Sunday so I could have it for the vacation! Now that is service! read more

Awesome customer service. I was NOT ready for a new iphone, so I stopped by SmartPhone Medic. Andrea was able to diagnose the problem and do a little minor surgery (make the repair) while I waited! It's working great! I highly recommend them! read more

In and out under an hour, new screen on iPhone 5... New case and screen protector. Great customer service.

This was my third time using them to fix my cracked iPhone screen. I would've given them 5 stars for the first two visits but this last one has been extremely frustrating. I had to return twice to the shop to try to get the screen fixed again, not because of a crack but because the touch screen stopped working and kept messing up. I took it back the first time and they said they fixed the touch screen issue & by that night I couldn't use a small portion of the left side of my screen & the calibration was off. So I tried to see if my phone would adjust & it didn't so a few days later I had to take it back again because of the same reason I took it back the first time. For paying $200 to have my screen fixed I expected it to be fixed correctly to be able to avoid going out of my way twice for something that should've been fixed the first time around. Luckily, the touch screen fixes were free because of their 90 day warranty but would advise to try to find some place else before coming here. read more