I had accidentally purchased a Verizon phone on bestbuy.com. I came in to get it activated, and…read morethey actually activated it for the minimum amount of money (a $35 one time paygo plan) with no upselling, lying or hard selling. The service rep, Sarah, activated and set up the phone as part of the process. I have had such terrible experiences with multiple other carriers that I was thrilled that the rep at this store actually helped me out without trying to scam me. If we ever decide to switch carriers, we will definitely look at Verizon first.

I recommend their service, not so much their prices. They are overpriced compared to AT & T and…read moreT-Mobile. The real reason I stay with them is because they work almost everywhere I go unlike some of the competitors. I just can't force myself to sacrifice service and call quality for lower prices.

I dropped my iphone 6 and completely destroyed the screen, luckily Blink Mobile fixed it within an…read morehour. They even helped me save me $20 monthly by selling me a cheaper plan for my phone.

This shop is the only cellphone shop on green street. I was hesitant at first because its owned by…read moreKoreans and i had bad experiences with korean cellphone stores in the past. But i finally came in one day to fix my phone. Not only were these guys super honest, they were very helpful with getting a new cheaper and better plan for my needs. Will recommend.

The store was neat and organized. Despite each agent helping other customers, we were helped to get…read moresettled fairly quickly and get the process started. Lex was very helpful and patient while we tried to restore our phone. He tried to find a solution when it seemed like we were stuck.

@VerizonNews Yesterday I was on the road for my job and…read morewhen I went to use my phone I noticed that the phone was power off and the home button was very hot. I stop by a Verizon store located @ 910 W. Town Center Blvd in Champaign, IL.

i was helped to day by a man named estime' at the tmobile store on prospect. a wonderful young man…read morewho was very happy to help fix my phone. i am a t mobile customer for years and this is my first interaction with a tmobile store employee. this guy was great he deserves to be in management if he isnt already.. thank you very much estime'

Stay away from this store. Sale person did not apply the correct promotion and refused to give any…read morehelp.

Very poor service. Worker told us she would call customer service for us regarding a problem, let…read moreus sit around waiting several minutes, then left the store, telling us she never calls customer service for anyone. What a waste of time and no help at all! With three other workers standing around chitchatting.

Jack B the mobile expert fixed my phone in less than 2 minutes while other stores couldn't fix it.read more

Rick was incredible at his job along with Colton and Tayson. They were extremely polite,…read moreknowledgeable, and professional. Rick helped me figure out a difficult phone situation. These three guys are great at their job and l cannot thank Rick enough. If you need a phone GO there

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Not just a cellular store anymore, Verizon really can be a total solution to your needs. Tablets,…read moreland line phones, mobile internet, emergency alert devices... Everything all in one shop! Hands down the best customer service of any Verizon store in the area. Everyone here really made me feel at home and comfortable. I would strongly suggest stopping in for any technology related need!

Unlike other cell phone stores I've visited (I'm looking at you AT&T), the manager of this store…read morereally seems to know what he's doing. Staff was well informed and polite, answering my ridiculous questions without making me feel silly. Clinton needs more proper businesses like this. Next time I break my device I'll come here for help first.

My first impression of the Springfield store was a pleasant one. The staff was very personable and…read morehelpful. I went in to ask how to retrieve my emails on my Iphone 15pro. They convinced me to buy a new phone because of the $1,100 trade in. This was in MARCH. I mentioned to the manager, Ziara, that my landline phone on my elevator had gone from 24.99/mo to $68/month. She said if I bring her my bill she could have my line installed on my internet, bringing the cost back down to 24.99. A week later, I did. When I arrived home my husband was upset that our internet wasn't working and his phone had been switched to my phone. We both went to the store, and Ziara explained that she must have accidently switched the phones when she opened our At&t account, and switched them back. Fine. This was my 3rd trip to the store. On April 14, I returned to the store because my phone was not working properly. I assumed it had to with our being out of the country on a cruise ship for 2 weeks while using the phones even though my husband's phone was fine. Ziara "fixed" it once again and mentioned that she noticed I was still using Uverse when she looked at my bill earlier. She then said I could save $300/mo if I switched over to Direct TV. I told her I'd had Direct TV before, I discontinued it, because it was difficult to operate. She then said, if I get it, she'll send one of her "guys" to come over Tuesday morning to install the boxes and instruct me on how to use it. So I bought 5 boxes and waited for their arrival. Tuesday morning an At&t service technician, Joe Steele, arrived to switch my land line to the internet line. He was not from the store and had no idea about my arrangement with Ziara. However, he installed a box on my main tv, and gave me some guide lines about how to use it. This is the only real service I've received. A couple days later I went to the store because I hadn't received an email since April 14, the last time it got "fixed", and to ask why her "guys" didn't show up. She said she wasn't sure what happened. I had to insist that she follow through getting me help as part of the conditions we made when I bought Direct TV. At that point, she said, ok, I'll come over to your house myself 9:00 Tuesday morning. She was a no show! I wasn't surprised, but I was pretty pissed at this whole situation. I found the card Joe Steele left, and told him what happened. Reason being, he'd informed his supervisor,Mike Johnson, about the bad service I've been receiving and obtained authorization to help me further if necessary. It was definitely necessary, so Joe came over on a Saturday and installed 4 of the boxes and made sure they were working properly with more instructions on using Direct TV. We had terrible thunder storms in June and the tvs went offline. I called At&t, they said my router was broken. They sent me a new one, but things still weren't working. I called Joe, he came right over, fixed everything including my phone, except for the pop ups. Now that's customer service! Too bad AT&T doesn't realize what's going on between customers and employees. If they do, Shame on Them!

I'm leaving At&T due to horrible customer service... they gave me a used phone and it failed to…read morecharge so I had to purchase another device Ziara Randolph added another line without telling me that she did...I called the 1800 number and they told me that it's an extra line added and that I would have to pay $40 extra dollars per month for a phone line that we had no knowledge of... The representative ordered me to take the phone back and get another device ordered (more money) I took the device back to 1712 West Springfield Avenue in Champaign Illinois my fiance tried explaining to the young man what we were ordered to do however he got frustrated and then told my fiance and I can get the fuck out of his store and argued with me and he told me that I was a black broke bitch (unbelievable) and as we left out of the store witch was clearly still open he came to the door and said more rude things to us... Yesterday was the final day to return the device so Ziara Randolph (store manager) rushed to the door and said that I couldn't come in the facility because of the boy that was rude to my fiance and I were clashing only my fiance could could come in.... at this particular time it was raining outside as well tornado warnings were happening,I then stepped into another store and called the 1800 number and filed a complaint Ziara Randolph gave my partner a piece of paper stating I can't come back (why didn't she put it in my hands... I was standing outside in pouring rain when I looked back the young boy was staring at me trying to intimidate me...I was told by an agent just to go to a different location (I'm on the bus line) remind you that I suffer with fibromyalgia and neuropathy so it's kind of hard to get around..At&t then gave me extra time to turn the device in..I also go to Parkland college and I was going to order an IPhone and a tablet for courses and I was turned around unable to purchase the devices... I didn't do anything to anyone and I pay my bill every month so I should get the proper service that's advertised im really appalled and something need to be done about it...Im chronic illness that requires me to have a phone at all times.. this is unacceptable for paying customers

do not go to this raggedy ass scam of a service. i got my phone screen fixed on last thursday and…read morepaid $72 total including a screen protector. $65 for the screen. it is not even a full week later and my screen cracked again. i did drop it from the bathroom countertop but i do have a case on plus the screen protector. my screen shattered again and the screen protector is no where near damaged. it's just a piece of plastic on my screen that they charged me for! i called and asked if they would be able to fix it for a lower price because 6 days later is ridiculous! the guy tells me he's going to give me an employee discount cause there is no warranty and that it was a good deal. the discount would make it $52... IF I ORIGINALLY PAID 65 HOW THE HELL IS 52 A GOOD DEAL?I AM NOT GOING UP THERE TO BASICALLY REPAY THEM TO HAVE MY SCREEN POTENTIALLY CRACK AGAIN NEXT WEEK! DO NOT GO HERE! THEY ARE SCAMMERS!