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Wireless Mikes, Verizon Authorized Retailer

5.0 (6 reviews)
ModerateMobile Phones
Closed • 9:00 am - 6:00 pm

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12 years ago

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12 years ago

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12 years ago

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9 years ago

I got the best service I think I have ever gotten here. If you go in ask for Erica (maybe Erika). She is super nice and helpful.

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8 years ago

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Ask the Community - Wireless Mikes, Verizon Authorized Retailer

Russell Cellular

Russell Cellular

1.0(2 reviews)
23.3 mi

This place is deceitful. Upgraded my phone and they charged a $35 fee which you are made to think…read moreis the Verizon upgrade fee...it is not. They did not explain that they charge their own fee for setting up the phone. Shady!!! They also said they couldn't redeem my Verizon Up rewards but all I had to do is go on the app to redeem...not true. Had to call Verizon and was told it must be redeemed at point of sale. Luckily Verizon took care of me and credited my account. Beware...this place is not truthful or upfront about fees. I suggest dealing directly with the Verizon store by the mall or through Verizon online directly. They Should be ashamed of themselves!

Do not buy anything from this place. Spent over $2000 there for 3 new iPhones. One of the iPhones…read moredidn't work. It was defective. Less than 24 hours later we went back into Russell. They said there was nothing they could do. Said it wasn't their problem. We said you mean you can sell a defective product costing $700 and you can't do anything?? They said nope. They didn't know how to replace a phone. So go someone else that will stand behind what they sell. They also told us to leave their store!! So now we are stuck with a $700 phone that doesn't to a damn thing!! Dylan and Jonathan were both employees who didn't give a crap that they basically took us for a ride!! I don't even want to give them one star but I was forced to. Only way Yelp would publish!!

Wireless Mikes, Verizon Authorized Retailer - mobilephones - Updated May 2026

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