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Lincoln, IL

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Lincoln Land Communications

5.0 (2 reviews)
Closed • 8:00 am - 4:00 pm

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1 year ago

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3 years ago

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Advanced Computing

Advanced Computing

(13 reviews)

No doubt this is the best shop in town for anyone else that's searching for a place online…read more James took my PC in for a cleaning and threw in extra LED fans free of charge. There were some issues with my pc afterwards that he then also helped me fix free of charge.

The service has gone downhill at Advanced Computing. I took my computer in for WIN11, the speakers…read morewere working when I took the computer in. When I got the computer back after WIN11 was installed the speakers made a noise and didn't work. When I called in James said he had no idea, the speakers were blown by them yet he had no idea. I decided to purchase a new computer, took it in to be set up and all data transferred from the old computer to the new computer along with the request of Microsoft Office being put on the new computer. When I picked the laptop up, Randall went over the bill saying Microsoft Office was on the computer, all the data was transferred over. That was not the case, when I got home Microsoft Office was not on the computer. I made 4 phone calls in with issues with the new computer. James told me he did not put Microsoft Office on since he didn't like the charge, I asked why I was charged for it to no answer. He said he put LibreOffice on which wasn't on the computer, so he remotely installed it. When I picked my new computer up I requested my old one which was a good thing considering all my data was not copied over from the old laptop. I did send a letter requesting the refund for Microsoft Office and I did receive it but I felt that should have been given to me when James knew he didn't put Microsoft Office on the computer. I have always taken my computers to Advanced but after the last two times and nothing but issues once I have gotten may computers back, I won't be returning. I will go where I get quality and honest work.

Lincoln Land Communications - electronics - Updated October 2026

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