We hired this company to do a bathroom and laundry room remodel last year. They gave us the best…read moreexperience we have ever had with a contractor. The workers were professional, friendly, and courteous. Also, they are supporters of Military Veterans and their familiea. They did a phenomenal job. I believe we have one of the most beautiful bathrooms ever. A few months ago we noticed that our ceiling was starting to peel and so we called D&O to see what could be done. I had to leave a message bit they got right back to me. They sent someone over to take a look. He figured out the problem very quickly and set about fixing it and the ceiling. As we are in the middle of the covid-19 crisis, I did not expect to get such a quick response. I think it is important to note that Ed observed all safety procedures to avoid the spread. Thank you D&O. We will definitely be hiring you again.

Not what I expected. Took the contractor a week and four trips to install a bathroom tub and a…read moreshower door. The following was due to poor installation (tub and shower door was not level). However, the contractor states it was because the house was not level and square; interesting.

My son contacted him as his rental home was experiencing a leak coming into the dining area around…read morethe chimney. They sent two guys and a 20X20 tarp to cover the area above the kitchen and ducked tape the tarp to the chimney and charged $700+ for two hours of work when all they had to do was get a chimney kit and install it as the leak was around the chimney due to the flashing being blown apart in a recent storm. They said they would knock off $700 if they got the roofing job. They never called my son with a quote of the repairs or inspected the inside of the house to see where the leak was. What a rip off artist. I am a 72yr. old U.S. Marine, and I have never experienced such gross failure to consider the customer and give them a quality job for their hard earned dollars. Why cover 400sq. ft and charge that price when a simple fix would have done the job? I have pictures to prove the facts! They even left trash from the roll of duct tape and plastic tarp lying on the ground. They ripped my son off because he is living in Chicago. I have 9 rental properties in Springfield, but my will was ill and I could not get up there to repair it and save my son the hassle of dealing with a person who grossly overcharges for their services. Only a fool would consider giving them any business!!! I have only written one negative review in my life, so I do not make it a practice to do this. I have owned my own small business for 40+ years and know how hard you work to keep a good reputation and keep customers happy. I really feel that this roofer would never be given a moments consideration for work on any of my other properties!

From the owner: Your roof is the largest and most immediate line of defense that protects your home and those in it…read morefrom extreme temperatures and unpredictable elements. Having a reliable roofing contractor you can call on is vital to keeping your shingles intact and your home safe. The team of professional roofers at All Around Roofing & Construction in Athens, IL, is dedicated to helping commercial and residential clients throughout Peoria and Springfield get quality roof repair and installation services at pricing they can afford. Whether it's finally time to replace your home's outdated shingles or storms have ravaged your commercial building's exterior, this full-service roofing contractor has the knowledge and the equipment to tackle jobs of all size and complexity. Choose from a variety of shingle designs and colors to find a style that matches the rest of your home. From roof coatings and waterproofing to roof cleaning, their craftsmanship will increase your home or business's curb appeal and stand the test of time. In addition to their superior roof repairs and replacements, their team also provides cost-effective home improvement solutions, including siding, drywall, and gutter cleaning and installation. They also offer expert mold testing and mold remediation services. Trust this licensed, bonded, and insured contractor to complete exterior renovation projects that will leave your commercial or residential property fortified, safe, and looking its best...

My company had this service when I started. At the end of this year, since I had never seen the…read morecleaning crew, I sent an email about ending service. No response. When I came back to work after the new year, the key was on my desk. There was a one week lapse is service so I cleaned that week. I was disgusted. The breakroom tables took 3 cleanings to get the filth off of them. The baseboards of the restrooms were also covered in nastiness. I spent hours cleaning the way it should have been cleaned all along. It is now clear that this crew was doing less than minimal cleaning. I hired a full time janitor at $19 hourly and am saving over $500 a week AND everything is CLEAN, smells clean. MEN are noticing how much cleaner it smells and looks. Sadly, no account manager has even bothered to follow up.

I can't say enough good things about the crew at ServiceMaster that helped me get back up and…read morerunning after a kitchen fire in my home. I was absolutely devastated but everyone I worked with put my mind at ease and made a traumatic experience very manageable. All of the damage was repaired in a very timely manner and my questions and concerns were answered immediately. It's usually not a good thing when you have to give these guys a call, but if anything were to go wrong again at my home, I would pick up the phone immediately and call ServiceMaster in Champaign. Keep up the great work!

Worst customer service ever. The woman who is the receptionist put in our wrong address and our…read morewrong phone number and said that I gave her the wrong information except that she'll take responsibility for the phone number even though the address was completely wrong when I said Alice and she put in Ellis (sounds like she didn't bother checking the info to me, which she didn't). So when they went by our house, the first time they didn't have a phone number to call to even understand that it was the wrong address that she put in. I so wish I could get a hold of the owner of the company because their receptionist is absolutely horrible. It's unfortunate because they might have great services, but you can't even get their services because their receptionist is such a poor communicator, I'd fire her in a heartbeat if my company was being run like that. I told her I couldn't believe that she was trying to put a wrong address on me as if I made one up and she said that we will not be able to service your home. Also, the first time they didn't have any of the right information. the second time they canceled was because they were having car troubles.

They're a really professional and courteous service! They were fast, demolition-free, and the most…read moreaffordable option compared to other companies. They were transparent about every every step, and also offered us advice about alternatives, so they're not purely focused on landing the job, but taking care of *our* mold removal needs. We'll definitely use them if needed in the future.