I had someone bring roaches to my home. I hired Nelson's to get rid of them. Right when I thought…read morethey were gone, the pests returned without explanation. I was told "it's just that time of year " or "you'll never get rid of them". I fired them and went to Mug a Bug and treated my own house and got rid of them. Nelson's charge $40 a month to keep them enough to keep coming out. Mug a Bug was $40 for 4 tubes ONE TIME and I haven't seen them since.

Top notch!!!!!!!! I called them after I was sick of getting bitten like a buffet meal on my legs,…read morefeet, and ankles, so I called them and the office staff was more than helpful, reassuring, and kind. My apartment was sprayed three days ago and Kenny the tech was kind, answered my questions, and patient as I was a wreck rushing around as he came an hour and a half sooner due to the weather. Soo far so good and they were here the next morning in my complex again. During this difficult, stressful time for me they were more than understanding. I hate pests/ bugs but if you have em call Nelsons they will get the job DONE!!! Reasonable too!! Many thanks!!!

Great service every time Quick responses and take care of…read moreproblem for a reasonable and fair price

This company was over paid ($70) 5 months ago and will not refund payment. I have called multiple…read moretimes and mailed 3 letters asking for my money to be returned. Talked with owner, he said he had sent a check (3 months ago) funny when I have received ANYTHING! They sent a young man to my house that had NO idea what he was doing. When I called Stolley I was told he did not know anything and it was his last day. (So why not send him to my house) This is why I will never use this service again and made the mistake of sending a check in error! I find the God Bless you at the end of his message digusting as he is a liar and a thief. Has not returned over payment after 5 months and lies when he says a check was sent. So in the end he has lied, is not sending a senior citizen the refund due and is an all around bad person!

If I could, I'd put 0 stars. Terrible Customer Service. Don't reccomend doing business with such…read morerude people that aren't truthful about service or pricing.

I would not recommend! Constant price changes didn't charge you the right amount, etc. The actual…read moreworkers are great!! The office, staff lacks customer service. They charged full price without finishing the job! It is always something with this company!

whoever drives their red truck (plate: 3734126-b) definitely needs to learn how to drive. the…read moreperson driving almost ran me off the road!!!

Don't go with this company. They charge for service non-rendered. I cancelled their services in…read moreDecember 2024. They stopped charging my credit card. In February 2025, I received a bill for 2 months of services. This company should be forced to go out of business for being despicable practices. I submitted a complaint to the BBB. Don't go with this company, they are crooks!!

Orkin is wonderful! I have used them in the past and am currently using them. Very professional…read morepeople and love the email notifications that let me know when they are coming. They are quick and friendly and always willing to answer any questions you might have. highly recommend.

If only there was 0 stars. We were just charged on a credit card they had on file for services for…read morea house we no longer own and the service was cancelled. They will not refund my credit card and act like they can't. Not to mention we had terrible service, they were unable to identity pest, people were untrained came out. had several not even get out of the car when they came and sit in our driveway and not to the services and even admit it's because they are forced to be at each location a certain time, one employee was extremely sketchy and made me very uncomfortable as a woman and around minors that I asked for him never to be sent to our home again and he was. i have been told that this behavior happened to someone else from same person.

Tried to cancel in writing, over the phone and even someone called us we told them we were moving…read moreback in February,. they continue to do inspections on a dwelling we aren't even in,... we told them,. they said they'll just send our account to collections,.. Terrible way to treat long term customers and glad more people are realizing it is incredibly hard to cancel,.. even when you notify them many different routes. BTW,. cancel the service on 1601 state Street in quincy,IL and please make sure your technician doesn't charge on an abandoned property again,. lol - THANKS Rich H.

We use Moultrie County Pest Control for routine inspection, spraying and prevention and are very…read morepleased with Rob Young. Recently we noticed some flying insects around our fireplace and called Rob. He came out promptly and climbed up in the attic and determined they were not termites so we dodged a bullet there. He explained his findings, sprayed on the spot and gave us a plan of action going forward. We recommend him for pest control in our area. Thanks Rob!

Rob and his crew took care of.my hornet's nest and was very prompt and professional!! I'm going to…read moresee if he can take care of my grub problem so I can get ride of this mole or groundhog that is tearing up my yard!!! Thanks again!!! Literally you are a life saver!!