This is the place to repair or replace a phone! The staff/owner are courteous, friendly and…read moreprofessional. Don't bother going anywhere else, they know how to take care of customers. I strongly recommend Sky Wireless and will visit them again the next time I need a phone or repair. Thank you SW, Dan.

From the owner: Able to Unlock all Phones, Computer Repair, IPad Repair, Phone Repair, Samsung Phone Repair read more

Waited over two months for a repair after we were told it would've been a couple weeks Due to…read moreschool which was completely understandable. When called they were extremely rude and pretty much told we have to wait longer than before because they only have ONE person that can do so.

Fixed iPhone that wasn't charging. Easy and fast. Great experience. Great customer service.read more

Staff is useless. They are always out in parking lot together chatting and the workers in the…read morestore are not helpful and seem put out to assist. This used to be the go to AT&T location in town. Never will go again. Last two visits horrible.

I visited the Bloomington AT&T today and was greeted by Allana the Manager. After waiting for 20…read moreminutes at a table I asked her for help transferring info from my old phone to my new phone. Allana went to a different desk and returned with a two page instruction sheet on how to do the transfer . After 30 additional minutes and 5 other customers being helped in front of me I asked another employee to find Allana because I had questions mid-transfer of my phone information. I was told Allana left for the day. No emergency....her shift was done so she left. Never told another employee about me sitting at the table asking for help transferring data. Eventually a second employee answered some of my questions (he did this while continuing to help his current customer) but several of my questions never got answered due to the circumstances. Allana should be relieved of her Manager duties and pay. Maybe even fired. She obviously does not take the manager responsibilities seriously. And is a terrible role model for other employees.

These guys were amazing! I took a phone in that got ran over and the only thing in tack was the…read morephone cover. They were able to get all my contacts that were very much needed!!!!

Wow. So kind, quick, and helpful. Needed new screen and battery. Got discount because I was getting…read moreboth, by far beating any other price in Blo-No. Added perk: the newly installed screen protector was perfectly applied. No bubbles, or lifting and precisely aligned. Though I hope to never need their services again, if I do, I will definitely be back. Thanks, Ivertex!

First of all, I'm an old guy. My lap top, or center of my world, just decided to stop functioning…read more Took it in on a busy Saturday morning hoping it would not be terribly bad and was floored. The folks listened to my story, plugged it in, and brought it back to life. It was a simple thing however they took time to listen and evaluate without making me feel too much the fool. No charge and out the door. Great folks. Personal attention, kindness, and great domineer go a long way in who I deal with. I'll be back.

Wonderful service! Very appreciated! Very nice people, the owners! Thank you to them.read more

Stopped by the AT\&T store in Normal, IL to fix a legacy phone, expecting a hassle--and instead got…read more*Joseph*, who made the whole experience smooth, successful, and even fun. It took maybe 10 minutes total, and he handled everything with patience, good humor, and real know-how. Honestly, I walked out grinning. Bonus: it was a gorgeous 70-something-degree day after a week of oppressive heat, so the whole vibe felt like a reward. Shout-out to Joseph for turning a dreaded errand into a breezy win. If every tech fix went this well, I'd look forward to them. Thanks, AT&T crew!

My wife and I went to upgrade on phones in early August and were told that our total bill would be…read moreless if we added an additional phone and line. This was a lie and we are now stuck with the extra phone. We reached out to Prime Communications but they have not responded. Our next step is to report the fraudulent activity to the Better Business Bureau and pursue reimbursement in small claims court.

I brought in an iPad that had the metal part of the charging cord stuck in the port. Luke had it…read morefixed in about 10 minutes and it charged perfectly! He was super nice to deal with also :)

This business is a scam. The owner Terry or owners husband has horrible customer service. I was…read morecalled an asshole for being upset with the service here. Absolutely unprofessional to go along with terrible work. It's crazy I should have checked here first. This Terry guy is unbelievably unprofessional and lies in literally every negative review. Don't go here - do yourself a favor. Dudes an asshole. Terry read your reviews here bud. Continue to treat your customers horribly and your business will suffer. I stand by everything I said - was lied to on multiple occasions and nothing was done to make my experience better. I paid $50 to be called an asshole by the "business owner" who worries more about lying on negative reviews than he does making things right. Again go to Best Buy and save yourselves the trouble of dealing with this man. The comment below is a great example of lying to try and cover the businesses ass after putting a customer through a horrible and honestly uncomfortable experience.

I needed to get help for my aging mom and Sarah and Mike at this Verizon store were IMMENSELY…read morehelpful on 6/28/2025. She needed a new phone, and a new number, AND I needed to be able to monitor her activity. These two spent over 3 1/2 HOURS with us making sure we got the best deal, and most hassle-free options. This was not an easy decision to have to make for my mom and me and they helped her maintain her dignity, answered all of our questions with the most patience, and were friendly and compassionate the entire time. Again: Sarah and Mike. HUGE thanks to you both!

Went into the store to ask a question regarding international calling. I couldn't find the answer…read moreon the Verizon website regarding the cost making calls from a country outside the USA to the USA. The individual only knew that Canada and Mexico were included in my plan. He did not know about other countries or know how to look it up. He told me to call their international team. ANOTHER CUSTOMER IN THE STORE ANSWERED MY QUESTION!!!!!!! What a pathetic low energy staff they have at that store.

Very nice guy! I have came back to him 3 times already! He meets you where it's convientant for you…read moreand within 30min you have your phone as if it was brand new. I have never had any issues with my phones after he fixes it either. He makes sure everything is working before you leave :) I will definitely keep coming back!

From the owner: We repair iPhones and iPads in the Bloomingon-Normal area…read more We specialize in repairing iPhones while you wait. Whether it's a cracked screen, power button failure, broken docking port, battery replacement or a non-working speaker we can repair it while you wait. Most repairs completed in 20-30 minutes.

I love the concept of Mega Replay. I can trade in old items and get store credit to put towards…read moreother purchases. Like with most places like that, you are not going to get a lot of money for it. You'd be better off selling it on Craigslist or selling it to a friend. Not surprisingly, they reject a lot of DVDs because they have such a huge stock. I have yet to trade in any games because I usually hold on to them. I have bought a few Super Nintendo games here. They were reasonably priced. I don't think I paid over 10 dollars for each cartridge. They really need to consider moving the Blu-ray cases. Most of the ones facing the window have bleached out movie covers from facing the sun. Unless you want something right away, you can find either similar or better deals on Amazon. However, it is a great place to browse while my girlfriend shops at Sally's a few stores down.

Customer service is always great here. The young lady named Cami is always very friendly and…read morehelpful. I'm always greeted when I come in the store. Prices are fair and they always have new items coming in.