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Verizon

1.7 (25 reviews)
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Updated 1 month ago

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10 months ago

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9 months ago

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Best Buy

Best Buy

(53 reviews)

$$

Best Buy is my favorite electronics store. They are tops on customer service and price matching. My…read morehusband and I just bought our iPhone 8 Plus cell phones at Best Buy and it was a great experience as always. The employees are experienced and knowledgeable about getting the phones setup and finding you discounts. We were able to buy one and get on free on a special deal. Accessories were 25% off of three and with my husbands case, my case, and glass shield, we had three. The employee put these on for us at our request too. Love it! We felt great about the whole process and left the store very happy and understanding all the charges we would be receiving on our Verizon bill.

I took my iPhone to Best Buy's Geek Squad for replacement of the battery. It took 5 days, due to…read morethey have poor inventory control and were unaware they had no battery in stock. Three days in, I went up there and demanded my phone (to take somewhere competent) and they suddenly realized the battery had come in. After promising to have it for me at 10 AM the next day, they called and said they discovered it needed another part and would take 3-5 days to get it. The part was a back glass that they had broken. They offered a loaner phone, but that requires taking the phone to my carrier to activate and then again to deactivate - not at all convenient. Two hour job = five days. I had gone there as they are an Apple authorized service provider, but they are nowhere near the quality or service of Apple.

Sherman's - This is all of the brand new cabinets. This project cost over $10,000 in total with appliances and everything.

Sherman's

(67 reviews)

$$

Friendly folks, just an ok selection and not a bad timeline. We started an order with a sales…read morelady, but took the material sample home to check the color with the room. She was busy when we got back, but a gentleman helped us finish the order. Both were very friendly and had no problem with finding answers to our questions. Said 4-6 weeks, but probably closer to 4. We were looking at fold out sofas. They only had 1. But the store isn't that big and I am not sure if those are that popular anymore. The mattress on it was horrible and they said we could upgrade for $300, but didn't have a sample of that mattress. Haven't gotten the sofa yet, so can't review that.

I bought a small, power recliner from the Normal store a few days ago, then after it was delivered…read moreyesterday it did not work properly, getting stuck in recline or not powering at all. After speaking with the service department in Peoria Heights yesterday, then again this morning, after the recliner was again stuck in full recline, they said they could not get a tech to me for 5 days. I went into the Normal store, told them what the problem was and asked for help. Debbie, my salesperson, asked Julian from the warehouse to follow me home and see what he could do. He quickly determined the problem was wires getting caught in the moving mechanisms underneath, secured them out of the way with zip ties, and everything worked perfectly. Thank you to the Normal store for promptly addressing this issue, but a thumbs down to the service department.

Verizon - mobilephones - Updated May 2026

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