I've purchased items here over the years so pretty loyal customer…read more Bought bulbs in late March then had surgery shortly after. Didn't realize I purchased the wrong bulbs - daylight - rather than warm. Went back and was told that I missed the 14 day window for a return. Just be warned, absolutely no exceptions. The kid working said I could just "buy new ones." I didn't. Will purchase from Lowe's or Menards going forward as they have a 90 day return policy and seem to be much more customer friendly.

Kaleb is awesome to work with. Fixed my charge port on my iphone in less than 10 minutes. Amazing…read moreservice!!!!!!

I needed a watch battery. Yes, I still have a watch. In & out in under five minutes, even though…read morethe guy that does watch batteries was, uh, indisposed.

Car wouldn't start this a.m. got to Interstate Battery just SECONDS before they closed. They…read morecheerfully got me in an on my way. Needed a new connector which they threw in for free! They are always AWESOME!

They are typically a much lower wait time than the Corporate store and have been able to help me…read moremost of time. If you need something quick they are typically a great option.

My experience wasn't at all great in this store. They are not a corporate store folks! If you…read moreneed something other than basic help, any service on hardware, or competent help head just down the road.

Been here several times for battery issues with all 4 of our vehicles. Service has been…read moreoutstanding every time.

These folks know their stuff. I'm slowly rebuilding an 84 IROC and I'm always shocked to find the…read moreparts I need are in stock, and the folks can tell me how to install the stupid thing! Good people!

I brought in an iPad that had the metal part of the charging cord stuck in the port. Luke had it…read morefixed in about 10 minutes and it charged perfectly! He was super nice to deal with also :)

This business is a scam. The owner Terry or owners husband has horrible customer service. I was…read morecalled an asshole for being upset with the service here. Absolutely unprofessional to go along with terrible work. It's crazy I should have checked here first. This Terry guy is unbelievably unprofessional and lies in literally every negative review. Don't go here - do yourself a favor. Dudes an asshole. Terry read your reviews here bud. Continue to treat your customers horribly and your business will suffer. I stand by everything I said - was lied to on multiple occasions and nothing was done to make my experience better. I paid $50 to be called an asshole by the "business owner" who worries more about lying on negative reviews than he does making things right. Again go to Best Buy and save yourselves the trouble of dealing with this man. The comment below is a great example of lying to try and cover the businesses ass after putting a customer through a horrible and honestly uncomfortable experience.

I took my iPhone to Best Buy's Geek Squad for replacement of the battery. It took 5 days, due to…read morethey have poor inventory control and were unaware they had no battery in stock. Three days in, I went up there and demanded my phone (to take somewhere competent) and they suddenly realized the battery had come in. After promising to have it for me at 10 AM the next day, they called and said they discovered it needed another part and would take 3-5 days to get it. The part was a back glass that they had broken. They offered a loaner phone, but that requires taking the phone to my carrier to activate and then again to deactivate - not at all convenient. Two hour job = five days. I had gone there as they are an Apple authorized service provider, but they are nowhere near the quality or service of Apple.

My husband went off to Best Buy this morning with an android phone that had been misbehaving for a…read morefew weeks. Neither he nor I are the most tech-savvy of people, and he was prepared to buy a new phone. Fortunately he fell into the hands of a young staff member who - instead of just selling him a phone - took the time to diagnose the problem, correct it, and then send him on his way with a working phone and a new screen protector. This is why we do our tech shopping at the Normal Best Buy. I don't know who is in charge of training and managing your floor crew, but they do one helluva job. I wish we had gotten this young lady's name, because she's straight-up stellar.

Came in and they helped me out gave me what I needed. Very friendly and appreciate it thank youread more

Went on Wednesday morning to get new battery and have it installed. They said it was too difficult…read moreto put in my car and required a "professional". I drove to AutoZone and they literally installed it in less than 5 minutes. They also verified that the alternator was working fine. If you're looking for a lazy, non-professional, go to O'Reilly's Auto Parts.

These guys are the best. Been here a few times, not ripping anybody off like places with the…read moreinitials GS...hmmm Very reputable, had a customer before me that they couldn't help and they were quick to tell him where to get his work done. My MacBook Pro needed a new screen, they didn't have it but could order it ( it was a little too much for me) I have extensive laptop repair experience and they told me how to do it and was real easy. Great guys

they made an appointment w/me, then did not show up and no one…read moreanswered when i made several calls following the appointment time. crickets since. dana m.

Quickly diagnosed the issue with my laptop and led me in the direction of replacing the…read moremotherboard. Appreciate the open communication and availability!

Heartland IT Solutions was an exceptional service provider. My business laptop would not power up…read more I suspected the problem was related to the battery but had no tools or workbench to tackle the problem myself. Turns out it wasn't the battery but a short in a connection to the battery. The issue was quickly and conveniently addressed at a very fair price. I will definitely recommend Heartland IT Solutions to my family and friends.