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    AT&T Store

    4.4 (8 reviews)
    Closed 10:00 am - 5:00 pm

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    Batteries Plus

    Batteries Plus

    3.0(10 reviews)
    0.2 mi
    $

    So, I bought the extra expensive $42.39 Duracell cellphone battery for the Samsung Galaxy, because…read morethe salesman pointed out to me that it was a lifetime warranty. A little over a year it refused to charge properly using the Samsung's own charger. Shortly after this it bulged out a half inch in all directions. I let it sit around for another 10 months before I went by the store again. The 2 new salesman told me that the definition of "lifetime" is the battery's lifetime, which can be any arbitrary number - not "as long as you own the battery." THIS IS CLEARLY DECEPTIVE PRACTICE AND DESERVES LITIGATION JUST ON PRINCIPLE.

    I am very disappointed to have to write such a negative review as I and my whole family has been…read moreusing this store, based on my strong recommendation, for years. Unfortunately, after a recent negative experience with the Burton Michigan Store, my whole family will no longer be using the store. The store markets the fact that they will check and replace cell phone batteries. They "tested" my phone charging port three times, only to conclude that a new battery was the issue. Trusting them that this was the case, I authorized a $50 cellphone battery replacement After one day of no improvement, I brought it to their attention again, another "test" was done, and of course they sold me a $20 power cord. A day later after this did not help, I returned to the store an OBSERVED the "test", which they FINALLY concluded that "oh ya it isn't charging". Now I am stuck with $75 worth of battery and cord that they will not take back! WOW! (I guess they figured out that there was nothing more they could sell me. I will take comfort in telling everyone I know about my experience, so they too may avoid this experience at this store.

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    AT&T Store - mobilephones - Updated May 2026

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