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Grand Blanc, MI

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AT&T Store

2.9 (10 reviews)
Open • 10:00 am - 7:00 pm

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AT&T Store

AT&T Store

1.3(4 reviews)
10.2 mi

If you are need of assistance at this location, ask for Jessie. He was very knowledgeable and…read morehelpful. He was not even deterred by the annoying senior manager, Nick, who rudely interrupted multiple times. Jessie stood his ground to make sure that we were properly taken care of thru the transaction of replacing a phone. Perhaps Nick should be more proactive in making sure that there are enough employees working busy shifts?

Zero stars. This store refused to follow the 14 day exchange/refund policy…read more 1st, I was advised to drive to Apple in Novi to exchange my phone - I called Novi Apple just to confirm, they told me, "no, we don't exchange a phone bought at AT&T." So I drove to ATT where it was purchased for exchange or refund as the policy states...I stood there for 10 minutes, without even a hello, or let me get someone to help you (voices clearly in the back room), while this salesman (large gages in ears) discussed what's on tv for 5 minutes, stating to his customer "the news only has politics and murder on it". Finally someone came from the back, asked if id been helped...I had not. This salesman commences to tell me Novi Apple Store was incorrect, I would have to drive there; total disregard for Apple Store stating They would not return/exchange a phone that they did not sell. The final insult to the entire experience, Mr. Salesman, with the large gaged ears who is now involved after dismissing his customers, REFUSES to return - because now I don't even want an exchange - he decides it best to treat me to sarcasm just before I exit, "Have a good day!" Update, within 10 minutes of leaving, went over their heads, called AT&T... they are sending me a new phone via mail to swap with the defective one bought at this location. Crooks and liars at this location - you've been warned.

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AT&T Store - mobilephones - Updated October 2026

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