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Gill-Roy's Hardware

3.0 (4 reviews)
ModerateHardware Stores
Open • 10:00 am - 4:00 pm

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Leo's Saw Shop

Leo's Saw Shop

(1 review)

I am writing this review about "service" I received a couple of years ago. I have hesitated to…read morewrite this review because I strongly believe in being positive and I really like supporting small businesses. Having said this, my experiences w/ this shop have been on my mind every time I pick up a chain saw (and that's pretty often). My first contact was via phone. I explained the problem I was having with my craftsman chain saw and the young man at Leo's replied that they will not work on that "Chinese crap" and further embellished on his disdain for non-Stihl products. I was put off by the way he addressed my inquiry. I only went there, subsequently, because my brother spoke highly of their service. I brought 4 chain saw chains to them for sharpening. One was a carbide chain (cost me about $125.00 New). This was the 1st time for sharpening that chain. the grinding from the sharpening was so aggressive that it will probably have to be scrapped rather than resharpened when it dulls again. That destructive and inappropriate sharpening has dramatically shortened the life of that very expensive chain which should hold up for at least 5 sharpenings. another standard chain was not only not sharpened well, the cutting edges of all teeth on the chain were ground flat...I mean absolutely BLUNT as my finger. 2 experiences & both of them bad...I won't give them a third chance. First experience was offensive, second experience damaged & dramatically shortened the useful life of a very expensive carbide chain as well as damaging a standard chain. There! I feel better getting that off of my chest. It is important to support small businesses but it is the obligation of the small business to be reasonably respectful and to do good work!

From the owner: The main product line we carry is Stihl.read more

Gill-Roy's Hardware - hardware - Updated May 2026

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