Gill-Roy's has great customer service, great selection, I am happy to have a local hardware store.read more

Consistently overcharged at this store by as much as $7.00 an item when I brought it up to the…read moremanager, I was told he didn't acre they were doing the best they can. When I asked him if he was aware of the Michigan Pricing Accuracy Law he again replied with "I DON"T CARE". Needless to say I will not be shopping here anymore they can gauge the tourist crowd but not me

The gun shop staff is rude and way to busy on Facebook to look customers in the eye while you pay…read morethere inflated prices. Out of the 5 guns I bought here there all junk .

I did some work on an elderly relative's car, but didn't have time to get a new key cut, so I had…read moreto send her with blanks to get that done, planning to assemble the final keys when she came back. Not only did these fellas cut the key for her, they helped her get it assembled on the spot, and walked with her to the car to test it out. What an outstanding place.

There is a friendly greeter at the door to point you in the right direction. Today I was in the…read moregarden center, but the entire store is vast. It's an odd store for sure. You can find anything from frozen pizzas to drill bits to clothing, rugs, plants, wood planks, pet supplies and a lot more. It's almost like a Walmart, but you don't feel like you're at the DMV. It's a fun atmosphere and you really never know what you'll find next. The garden center alone boasted a great variety of flowers and other vegetation. There were also basic needs like hoses, tillers, corn feed, bird seed and everything outdoors. We got 50 lb bags of both. Lately 7 wild turkeys have taken up residence between the field, forest, and dad's back yard. Being out in the country, that's prime entertainment, so dad feeds them well. That 50 lb bag of cracked corn was only $10, so for those kind of prices, I can see why Dad insists on driving out here. If you're in the mood for a bite, there is a hotdog and hamburger table outside of the store where they are grilling. It smelled amazing. The only reason I took away a star is that the women's bathroom is... not a priority. It was smelly, dirty and given the opportunity I just held it until I got back to Dad's. Overall, it's a great store. Just don't go to the bathroom there.

I ordered a door back in December, making sure to select the option 'show only options in stock'. I…read moredrove the hour it takes to get there only to find out that they don't have it. They did not track their inventory correctly so it was never there in the first place. It is set to be delivered and restocked, I never got a notification. Fast forward to me calling the last weekend of January asking about it, I was told that it was here "yup I see it right here" or something along the lines. I drove back down the following Tuesday, another hour one way. They don't have the door, never did, the man just kind of stared at me until I asked about getting my money back. I've been waiting almost two months for this door. It is a very very frustrating experience, the ladies at the return section was very helpful and apologetic, shout out to the manager. I apologize I did not get your name I was rather frustrated.

This place has everything! And Nate and the fellas are so nice and accommodating…read more Great store.

From the owner: Vassar Building Center Inc. is an authorized distributor for Milwaukee Tool products specializing…read morein power tools, hand tools, instruments and accessories in Vassar Building Center Inc.. With quality as our highest priority, we provide you with the best heavy-duty tools for professional work. Visit us today!

Literally the best customer service. I walked in and they instantly asked what I needed. Every…read morestaff member was so friendly. I was very impressed and will happily shop here again!

Was looking to have my propane tanks refilled for my grill and someone suggested to try Gill-Roy's…read more . I walked in and was blown away at everything they stock what a gem of a place to have close by , I was greeted and directed to the fill station and went to pay by the time I got back they were filled and loaded back into my vehicle, This place is great . I'll definitely think about this place when I do my next project.

Wow, the people here are amazing! I came in needing a specific plumbing adapter, and the very…read moreknowledgeable employee went around to find all the components that I'd need, and verified that they'd work for my specific case by fitting them all together with some other plumbing parts that represented my existing system. He didn't just point me toward an isle number, he showed me exactly how everything would fit together and made sure I had exactly what I'd need. Impressive!

I want to commend the ABSOLUTE compassion, fairness, professionalism and overall knowledge of…read more"JOEL". He is an experts "EXPERT"! He knows how to fix machinery and more importantly, he knows how to communicate with people is a straight forward and informative way. "True Value" is more than enhanced by him being a member of their staff. I am an attorney and will tell ALL my clients where to go for great service and professionalism at a fair price. Joel - the best man for the job! Attorney H. J. Mack

As a small town store you have to expect slightly higher prices otherwise you're driving a half…read morehour out of your way just to save a few bucks. With gas prices these days you have to weigh out the differences. The staff is always there to ask if you need help as soon as you walk in. If you have a question they can answer it. Personally I'd rather pay a few bucks extra to help out the local mom and pop shops. The convenience and friendly staff are just the perks that come with it. As far as inventory they pretty much have everything you need. Tools, rentals, paints, auto, hardware, etc. If they don't have it then they can most certainly try and get it for you. Go take a look

Excellent customer service... The projects that i'm working…read moreon, they know just what to help me with...

Needed a lawn mower for my Lawn Boy mower. Whole staff was looking for this hard to match blade…read more Super friendly and put in a ton of time and effort to get me hooked up. Great service and very knowledgeable. Forget Home Depot- got to C & R. Thanks guys!