Frankenmuth True Value seems to forget that people shop their small town hardware not because of…read morethe value but convenience. In one weeks time the rental prices more than doubled and when returning to the store we got nothing more than smart mouthed and told a manager would be in Monday. Well I'll be back Monday but as far as I'm concern I'll spend my money elsewhere. Horrible customer service and nobody on staff to resolve an issue.

I did some work on an elderly relative's car, but didn't have time to get a new key cut, so I had…read moreto send her with blanks to get that done, planning to assemble the final keys when she came back. Not only did these fellas cut the key for her, they helped her get it assembled on the spot, and walked with her to the car to test it out. What an outstanding place.

Great group of guys and an awesome place to shop. Everyone was knowledgeable and helpful. I will be…read moreback.

I ordered a door back in December, making sure to select the option 'show only options in stock'. I…read moredrove the hour it takes to get there only to find out that they don't have it. They did not track their inventory correctly so it was never there in the first place. It is set to be delivered and restocked, I never got a notification. Fast forward to me calling the last weekend of January asking about it, I was told that it was here "yup I see it right here" or something along the lines. I drove back down the following Tuesday, another hour one way. They don't have the door, never did, the man just kind of stared at me until I asked about getting my money back. I've been waiting almost two months for this door. It is a very very frustrating experience, the ladies at the return section was very helpful and apologetic, shout out to the manager. I apologize I did not get your name I was rather frustrated.

Extremely hard to find what you need. Bin lids not sold separately which is a shame. Employees make…read moresarcastic remarks.

This place has everything! And Nate and the fellas are so nice and accommodating…read more Great store.

From the owner: Vassar Building Center Inc. is an authorized distributor for Milwaukee Tool products specializing…read morein power tools, hand tools, instruments and accessories in Vassar Building Center Inc.. With quality as our highest priority, we provide you with the best heavy-duty tools for professional work. Visit us today!

Literally the best customer service. I walked in and they instantly asked what I needed. Every…read morestaff member was so friendly. I was very impressed and will happily shop here again!

Was looking to have my propane tanks refilled for my grill and someone suggested to try Gill-Roy's…read more . I walked in and was blown away at everything they stock what a gem of a place to have close by , I was greeted and directed to the fill station and went to pay by the time I got back they were filled and loaded back into my vehicle, This place is great . I'll definitely think about this place when I do my next project.

Wow, the people here are amazing! I came in needing a specific plumbing adapter, and the very…read moreknowledgeable employee went around to find all the components that I'd need, and verified that they'd work for my specific case by fitting them all together with some other plumbing parts that represented my existing system. He didn't just point me toward an isle number, he showed me exactly how everything would fit together and made sure I had exactly what I'd need. Impressive!

As a small town store you have to expect slightly higher prices otherwise you're driving a half…read morehour out of your way just to save a few bucks. With gas prices these days you have to weigh out the differences. The staff is always there to ask if you need help as soon as you walk in. If you have a question they can answer it. Personally I'd rather pay a few bucks extra to help out the local mom and pop shops. The convenience and friendly staff are just the perks that come with it. As far as inventory they pretty much have everything you need. Tools, rentals, paints, auto, hardware, etc. If they don't have it then they can most certainly try and get it for you. Go take a look

Vassar Tru-Value is an up-to-date hardware store . It has recently been redone with a new floor…read moreplan and has a wide expanse of tools and materials available for any craft person or repair project.

Excellent customer service... The projects that i'm working…read moreon, they know just what to help me with...

Needed a lawn mower for my Lawn Boy mower. Whole staff was looking for this hard to match blade…read more Super friendly and put in a ton of time and effort to get me hooked up. Great service and very knowledgeable. Forget Home Depot- got to C & R. Thanks guys!