This is a big store packed to the gills with discounted items! It can be tricky to sneak past…read moreanother cart down the aisles because it is so stuffed. They have all kinds of products from pet goods to furniture to hardware to pantry items. All of the inventory is in good condition and not very close to expiry so it's a good place to check out if you've just moved and need a few specific items to fill your home. I didn't really find much of anything that spoke to me but you wouldn't have to twist my arm to get me back here. Word of warning: checking out can take a while so don't come here if you're in a hurry.

Store is packed full of stuff, great deals on some pretty neat stuff. Managers may want to speak…read morewith cashiers one in particular Alex... red curly hair, that was rude and sarcastic towards the customers! Really nice store though just need to work on the manners from cashiers.

Great hardware store with many options. I placed an order online for store pick-up and I was able…read moreto grab those items in an efficient amount of time. There are so many options at this store that you can almost get anything you need for your projects in one stop. It is definitely cheaper than some of the big name stores, but I feel like you get the same quality.

Great customer service! Teamwork…read more No mansplaining. In stock levels Explained process of loading

Stopped in here to pick up some screws and have some keys made…read more I was greeted upon entering the store and asked if I needed help with anything. I told the lady what I needed, and she directed me to this lady on an aisle for the keys. When I approached the lady, she was opening a cabinet and she huffed, lol! It was all good. I told her she can finish what she was going to do and she told me that it would take a while. So I gave her my keys and she started making the copies. While my copies were being made, I checked out some screws and bout some of those. The lady was done by the time I came back. I went to the register to check-out and there was a lady that was up there that helped me. She was very nice and kind. We had a good short convo while she helped me. My items were fairly inexpensive. I used my military discount here as well. I will definitely return.

One of the friendliest, helpless, home improvement stores I've been into in a long time, workers…read morevery friendly and helpful could not believe it, especially after leaving Lowe's disappointed

Awesome to finally have an At Home up this way. The store is full of awesome decor, furniture, and…read moreother items at great prices. They have an unbeatable selection of outdoor furniture cushions and chairs/bar stools which are hard to find at a good price. I highly recommend this place for fun stuff at affordable prices.

From the owner: Discover At Home in Saginaw, MI. Your destination for affordable home décor, furniture, and…read moreseasonal decorations. Explore stylish indoor and outdoor collections that make it easy to refresh every room and celebrate every season. From modern and farmhouse to classic and coastal, find unique pieces that bring your personal style to life. Shop home goods, furniture, lighting, wall art, and holiday décor -- all in one place. Design your life, At Home.

I ordered online , I ordered online , and it was delivered…read morethe same day ...BUT NOT what I paid for. The arrangement was not even close to what was pictured and I paid extra for the deluxe upgrade . The vase was not as shown. Very embarrassing gift UGH totally different & way below quality.

My family has been using Hank's for decades and a majority of the time our orders are done online…read morefrom Out of State and sent to family right in Saginaw. We choose Hank's because it's local and a staple to everyone in our township. This last time- we ordered several floral arrangements for a funeral and couldn't have been happier with how they turned out. They went above and beyond to deliver late on a Saturday afternoon and to discuss the process over the phone when we called. The flowers were fresh and the presentation was beautiful. The arrangements are competitively priced but for a small shop they provide the type of customer service you won't find at a larger retailer. Their hard work does truly make an impact for those receiving an arrangement. Thank you so much for all years you served us!

I love Kohls in Saginaw. If I have to shop for clothing or gifts I always go there first. Most of…read morethe time, its the only store I have to go to for those things. The store is clean, staff is friendly. I was actually skeptical of Kohls contests until this past Christmas. I WON my entire purchase at check out for a Christmas Contest this past year and was in disbelief! I've never seen anyone win, and never thought I would. It really does pay to use your Kohls card. I use it every time and pay it off right away.

so many mismarked items. Staff was uninterested to help. Then I was harassed by security because…read morethey thought I looked like someone else from the day before. But instead of approach me discreetly, they yelled across the parking lot to "never return." Afterwards told me they believed it wasn't me and wanted my number to text me when they confirmed it on the videos. Who does this? Never experienced such a joke of a mismanaged store.

Todd, the manager, the one that walks on his tiptoes Is very…read morerude and would not listen to what I had to say. I decided to not spend any money remodeling my bathroom and kitchen at Lowe's and decided to go to Home Depot just because of Todd.

this was the second delivery from Lowes this month, and both times it could not have been better…read more 10+ for each delivery. Great communicatio, on time, drivers were effort and very helpful. And my cost of delivery for the identical items was 40% less than Home Depot (who I also like). Today's driver was courteous, unloaded and neatly stacked everything, and worked quickly.

Three gallon potted shrubs and 1 gallon perennials all had tiny root balls. Premium prices for very…read moreyoung plants. and the greenhouse was full of fungus gnats.

I was there in May many if the vegetables were started to early or should have been repotted into…read morelarger pots. I found a succulent I wanted. The lady working didn't know what it was and asked me. Succulents aren't that uncommon of a plant. She worked there and didn't know what it was. I was embarrassed for her. If you go into their greenhouse a employee gives you a slip of paper with the price of your plant. That's why she need to know what it was so she could put the price and slip. Then you walk over to their building to pay. Seems like they should have someone to check you out at the greenhouse also. And better educated employees.

I appreciate that Gardner White went out of their way to help us with a special situation with my…read morefather who suffered a fall. It speaks to their desire to be a hometown furniture company that cares about their community.

I had a rather large order (11 pieces). The delivery of several pieces was to be delayed (about 2…read moreweeks). I agreed. When I did not receive any updates at the expected time, I had to try to track things down myself, because communication with GW absolutely stinks. I called the corporate customer service number daily, often trying for a good 2 hours, only to be placed into a phone queue, and then either have my call dropped on multiple occasions or leave messages which were never returned. After several days of this nonsense I visited the store. Because nobody could give me any information about the three remaining pieces, I finally cancelled that portion of my order. Due to the items being "on-line exclusives." the staff in the store did not have the "authority" to cancel that portion of my order or initiate the refund. Only the "special orders" department people could do that and there were only 2 of them, and it was already after 3 pm, so I would have to wait until the next day for any further info. The remaining order did eventually get cancelled, but nobody contacted me with the info. So once again I had to try to reach a person in-store. Via GW's online chat I asked for a direct number to the store, and was given the corporate number once again. That's the one that always says call volumes are high, puts you into a queue, and fizzles. I asked for a direct number. The rep had to email the store to ask them to call me. Apparently nobody gets the number to the store. I did receive a call back within probably 10 minutes, and the refund process was explained to me. I was told it would be 3-5 business days to hit my Visa. Fingers crossed. All in all, the communicaction throughout this has been painfully lacking. I can't believe the store remains in business when communication is this poor. Having to call a corporate number that you may or may not get through on, only to have them email the store to relay my message, and cross my fingers that someone gets back with me is an absolutely ludicrous business practice. If after reading this and you still choose to make a purchase with GW, I wish you the best of luck.