Neede to send my sister something special, when her husband , our brother in law passed…read more We are out of state. Did a fantastic job, appreciate your effort!!!!

Grohman's has given me the worst experience I've ever encountered from a florist. I will always be…read moredisgusted with this business. I ordered flowers to be delivered to my mother's home for Mother's Day 2020. The flowers were ordered in advance but Grohman's did not deliver them on Mother's Day as I paid for. Grohman's did attempt to call me before they were to deliver the flowers to my mom but I was working and could not answer at the time. When I called them back shortly, they told me they could not deliver them because the cut off delivery time had passed. They wouldn't deliver the flowers because my mother's phone number was not provided (my mother did not have a cell phone or phone at that time and I don't need to explain that to a florist). I filled out the the online form well in advance for them to see that the sender and recipient numbers were both listed as my own. And it was never brought to my attention that they had to call a recipient just to deliver flowers. What made me most livid is that they didn't even attempt to deliver the flowers. I've never ordered from a place that didn't attempt the delivery if its already paid for. Oftentimes, florists will leave them at the door if no one answers. I would not have had flowers delivered to my mom if she wasn't going to be home. In fact, I verified that she was going to be home. I spoke to the owner that day and told him that it was unacceptable not to attempt delivery when I ordered and paid for them to be delivered on Mother's Day. After some back and forth discussion, he told me that I would have "b******" if they had delivered the flowers and left them at the door if no one was home. I had him cancel my order altogether because they wouldn't deliver them that day at this point. And it was already too late to find another place that would deliver the same day on Mother's Day. My mother passed away a month ago to no fault of Grohman's. However, I will always be disgusted that because of Grohman's I didn't have that chance to have flowers delivered on actual Mother's Day to my mom one last time.

I ordered flowers for Valentine's Day , when the flower arrived they were in a really nice vase…read moreand they looked great My wife loved them. I would highly recommend frankenmuth florist Mark

I sent flowers to my Mother for Easter 2023 and she thought they were stunning. They were fresh…read moreand even better than the online pictures. They were delivered on time as expected. I would definitely use Frankenmuth Florist again. Good value as well.

You never want to hear the words, "Yes, your daughter needs surgery." I was hoping for a different…read moreanswer than my daughter had to have surgery on her spleen. My wishes didn't change the facts. Once the decision was made the surgical coordinator took charge. She helped me through every step, making sure everything was handled. I was so grateful for her making the process as smooth as possible, going beyond expectations to make sure my daughter's care was the best. After the surgery I called Michelle at Austin's Florist for help showing my appreciation. She listened to my story, asked what I wanted, what my budget was and when I wanted the delivery. Michelle was able to bring unexpected joy to someone's day, showing them they were appreciated. Michelle took charge, making sure everything was handled.

I ordered a small bouquet for someone online at Austin's Florist around 2pm. The cutoff for…read moreguaranteed same day delivery was noon, but they still delivered by 4pm same day. The prices were quite reasonable and the bouquet was very full. I ordered just the lowest basic size and it was still quality, I was a little worried it wouldn't be full enough. The bouquet delivered was around $60 all in, which is pretty comparable/low for delivered flowers. You certainly brightened the day of the person I sent them too, thanks!

Wow! I called at 1pm asking for same day delivery to cheer up my mom and Brenda was so kind to…read moreaccommodate even though the delivery driver had already left. I really can't express how thankful I am. Kindness and compassion are 2 under delivered expressions in customer service these days. Thank you to Frankenmuth Florist for having standards and thank you to Brenda for being a kind human being and going the extra mile to bring joy to others. Bless you. Frankenmuth Florist will be my first call from now on.

I'm from Arizona called them up and had flowers delivered to my very good friend. She received them…read moreon time and they were very beautiful great service and beautiful flowers. I would recommend them anytime.

I ordered flowers for my sons memorial service online. The next day Paul called me and confirmed…read morewhat I wanted. He was so kind and my floral arrangement was absolutely gorgeous!! I would highly recommend Paul's flowers

What an absolute stellar flower shop! Not only do they provide excellent customer service and their…read moreshop is absolutely decked out in beautiful floral arrangements and adorable decorations. The customer service and value is absolutely exceptional. The owners not only made a beautiful corsage and boutonniere for homecoming, but their Customer Service on the day of delivery was exceptional. Their value was outstanding! This is a must have for quality and beauty and service for floral design.

Perfect, stellar, A++++++++++++++…read more Several months before my wedding, I made an appointment where we ended up looking at photobooks and brainstorming for an hour. The lady who helped me was very knowledgeable on seasonal availability and longevity of each particular flower. She made it clear that the high price included ordering a few extra flowers for each item in case some had been destroyed in transit. A month later she called me to ballpark the bridal bouquet. I am not a fancy person and I specified during our previous appointment that I would like my bouquet to not be over-the-top. She originally quoted it at $175 but I asked her to drop it to $125. She warned that they might not be able to bring it down that low for what I envisioned but I appreciated her honesty rather than getting a surprise with the bill. I ended up paying over $600 for it as well as about 10 other items for the wedding party. In the weeks leading up to the wedding, I was unsure of what to expect for the price paid to such a small local florist. On the day of our wedding, I sent my sister-in-law to fetch the flowers. Everything looked beautiful and was clearly labeled for the correct person. My bouquet was simply a work of art. Everything stood up to the 90 degree heat from noon til 9pm. Lapelles also included two vases for the bridesmaids flowers and a sort of metal clip to hang my bouquet from the edge of the table. That made the reception a lot easier and gave my arms a rest. It was definitely worth the price paid considering the work put in, thoughtfulness, and level of service. I highly recommend this florist, especially if you're having a wedding at Dow Gardens.

The flower arrangements are always fresh, beautiful, and so very fairly priced. The staff is…read moreunbelievably friendly and helpful! This is why I only order from Lapelles. Our mother always raves about the flowers we send her. So thank you Lapelles, you guys are the best! John T. from Chicago

Beautiful healthy plants and a varied selection of garden accessories. We always find something…read morethere that we "need"

Great local nursery with both indoor and outdoor plants. Good prices normally, but with outright…read moresteals during sales. Staff is very friendly.

I and my partner have been in many times to get a little color to brighten the house. Hannah, the…read moreowner, has always been so accommodating, kind, and easy to talk to! There are other flower shops in town, but we would only ever go to Hannah's.

My husband has gotten me flowers from here a couple times and they have been so gorgeous each time…read more The arrangement's definitely bring a smile to my face. 10/10 recommend getting flowers from here!