I ordered a door back in December, making sure to select the option 'show only options in stock'. I…read moredrove the hour it takes to get there only to find out that they don't have it. They did not track their inventory correctly so it was never there in the first place. It is set to be delivered and restocked, I never got a notification. Fast forward to me calling the last weekend of January asking about it, I was told that it was here "yup I see it right here" or something along the lines. I drove back down the following Tuesday, another hour one way. They don't have the door, never did, the man just kind of stared at me until I asked about getting my money back. I've been waiting almost two months for this door. It is a very very frustrating experience, the ladies at the return section was very helpful and apologetic, shout out to the manager. I apologize I did not get your name I was rather frustrated.

Extremely hard to find what you need. Bin lids not sold separately which is a shame. Employees make…read moresarcastic remarks.

no longer a fan, only one employee had a mask on and zero customers had masks, Not one single…read moreemployee felt it appropriate to enforce the mask law and when I mentioned a fellow customer was mask less he pointed out that no other masks were being worn. You may not like the law but its the law and for that refusal to enforce it they have lost a customer. I used to go there for convenience, because their prices certainly arent cheap, but from now on that wont even make a difference to me, I am done with them. I am another that wishes there was a no star button

If I could give 0 stars, I would. Went in there and asked where something was located they would…read morenot give me the location for it just told me they did not have it for my brand of paint sprayer because they don't carry Wagner parts. I told them it is not a Wagner sprayer and the part I am looking for is universal. They insisted on telling me they do not carry Wagner parts and would not help me find when I was looking for. I will never go back.

I visited Brown's to look at compound bows in their archery pro shop. I was greeted by very polite…read moreand attentive staff. They were eager to help but not pushy salespeople. They assisted me in finding a bow at the price point I was comfortable with and at the indoor range they spent almost an hour tuning the bow to my needs and gave me shooting tips as I am new to the sport. I left with everything I needed to start shooting and they encouraged me to come back if I ever had any questions or if something was not working as expected. Great selection, great staff, great experience and reasonable prices.

there is literally NO ONE better than joe in the archery departmen! he went above and BEYOND to…read moremake sure my brother got the Christmas present he wanted! and he was hilarious! will not go to another place for arrows EVER! thank you Joe for helping us!!!

It is a great place to find things you can't find anywhere else, assuming it is within normal…read morebusiness hours. You will often pay a premium for things you can find at Home Depot, so you pay for the service. While I would like to support the business more, I am always working on my projects after work, and on the weekends, usually after the business hours. Also, the lack of website is a real drag. How do I know they even have what I am looking for? I won't waste my time calling or trying to pop in during their limited hours.

This is one of those places where you do get what you pay for. You will pay more here versus a…read morehome depot or ace, but here you actually have a full staff of people that are there to help you. If someone doesn't know what you need, then they radio someone who does.

Good family owned ma and pa store with good prices and nice folks to answer any and all questions I…read morego here anytime I have things that need fixing thanks to Ralph for all his hard work

From the owner: Hardware, complete plumbing supplies and the knowledge to help your get your job done. Electrical…read moresupplies, bolts and nuts including bulk screws nails, lawn care supplies including ready mix concrete and play sand.

Great place, especially when you need a special fastener or other hardware. They also made a…read morespecial screen for my windows. Very nice and helpful. Great product knowledge and excellent customer service. Spend time even if all you end up with is a 20 cent set screw!

Gill-Roy's has great customer service, great selection, I am happy to have a local hardware store.read more

Consistently overcharged at this store by as much as $7.00 an item when I brought it up to the…read moremanager, I was told he didn't acre they were doing the best they can. When I asked him if he was aware of the Michigan Pricing Accuracy Law he again replied with "I DON"T CARE". Needless to say I will not be shopping here anymore they can gauge the tourist crowd but not me