Frustrated with computer. They fixed the problem in just minutes. No charge…read more We've relied on CityMac since they opened at Squalicum Harbor. Now on Northwest Ave, they provide the same great service.

Was told my 4mo old Macbook was not under warranty without anyone actually checking. I showed the…read morewarranty, and apple even gave me a reference # that would guarantee I got my service covered. This place said they didn't want it. After 10 mins of back and forth, the desk attendant had to "check the back," and when she returned, "it turns out it actually is under warranty," I said I KNOW !! I TOLD YOU THAT IN THE FIRST PLACE !!!! Nobody even checked the status, they just wanted me to pay for their services. Felt like a scam. Then she said my data "will maybe get deleted, we don't know," so they wanted $100 to back up my files. Data can be "backed up" with an $8 thumb drive. Say you're an elderly person trying to set up an iPad, or you're just not familiar with modern technology, you could VERY easily be taken advantage of. Can't recommend!

After being told by Verizon Wireless at Sunset Ave that my processor wasn't working, my charging…read moreport was not connecting and that my entire phone was done, dead, time for replacement, I decided to check out Cellairis in the mall. The minute I walked up to the kiosk, though the gal was busy, she stopped to address what I needed. I told her what the issues were that I was having with my phone. It had recently been running out of battery very quickly and now would not charge or turn on at all. She said it sounded like it needed a new battery. She popped a new battery in and it charged to 40% in about 5 minutes. The charging port is connecting just fine, the phone is now running MUCH faster and I only paid $43 including the tax. Much better than well over $750 for a new phone! If your phone is having issues, take it here FIRST. You will get HONESTY and polite and very prompt service!

Changed our cell phone batteries. Cost $300+. Could not complete installation - could not certify…read morepart was a genuine Apple battery. Next morning, cell phone screen would not activate - has happened twice now - very disappointing!!!

WARNING. Do not get involved with Verizon's prepaid service. If you change carriers, Verizon will…read morekeep any money left on the account and will not refund it. I am very curious how much money Verizon steals monthly from people that change carriers. How their theft works is, say you pre pay $120 on your pay in advance account and your monthly bill is $60. You change carriers and there is $60 still pre-paid on your account. They do not refund the $60 back to the original payment method, they keep it. Verizon acts so unaware this is happening. I really enjoy Verizon's response " Thanks for bringing this to our attention " Like they have no idea they're stealing hundreds of thousands of dollars a month from past customers. "allegedly" LOL. Also don't bother leaving a bad review on yelp all they do is remove the review and do nothing to fix the problem that generated the bad review. WARNING. Do not get involved with Verizon's prepaid service. If you change carriers, Verizon will keep any money left on the account and will not refund it. I am very curious how much money Verizon steals monthly from people that change carriers. How their theft works is, say you pre pay $120 on your pay in advance account and your monthly bill is $60. You change carriers and there is $60 still pre-paid on your account. They do not refund the $60 back to the original payment method, they keep it. Verizon acts so unaware this is happening. I really enjoy Verizon's response " Thanks for bringing this to our attention " Like they have no idea they're stealing hundreds of thousands of dollars a month from past customers. "allegedly" LOL. Also don't bother leaving a bad review on yelp all they do is remove the review and do nothing to fix the problem that generated the bad review.

Very poorly! I was agitated because my I phone, that I purchased from Verizon was inoperative. The…read moremanager of the store in Burlington, Instead of defusing the situation, told me I was out of line and needed to leave the store.

I tried to return a new unopened iphone 17pro to this location that was with the 14 day window, and…read morethey refused to refund me. They directed me to call customer service whom had already directed me here. The website says 3 easy ways to return. Not true, tried in the store and via customer service who both pointed me the other direction. So frustrating, wish i had driven 2 hours to the apple store to purchase rather than supporting this business.

0 stars. Done with you…read more Made an appt. No one greeted me for 10 mins. What's the point of an appt? Barely get started talking. Asks to scan the back of my drivers license (which contains sensitive data). Never even checks the front. Clearly this wasn't about checking my identity. Then tells me that as a pay as you go user, they won't sell my anything but the cheap knock off phones in store. Of course I can buy any phone anywhere and bring it to them, but they no longer do this. I guess you don't want a $1k phone sale from me. Angry at myself I allowed her to scan my drivers license. Every visit to this store is a disappointment. Looking at other providers.

Came in with a couple questions trying to change plans. Felix gave us the best plan super fast…read more Easy in and out in 10 minutes. Gave good advice! Im a happy cricket customer! Felix is a homie EDIT: Just realized that Felix had lied to us! He promised us a different plan we we got. I am extremely unhappy that I was lied to. This store committed fraud and I spent 2 hours talking to Cricket customer support to fix the problems this store caused. I am moving to a new carrier because of this.

This place is a total scam. If you have issues they direct you to customer support and then…read morecustomer support won't help you because the Bellingham location sets up your account with incorrect information. Go anywhere but here!

Nicolienne replaced my iPhone 6 Plus screen promptly and at a fantastic price. She was courteous…read moreand polite with all my questions. I want to hold off on a new iPhone until 5G comes out and this repair should keep me going until the 5 G's come out in the next year. I will use Best Phone Repair again if I have any other problems in the future.

I originally gave this business a five star review. However I had to take my phone to a different…read morerepair shop because I had dust inside the phone obscuring my forward facing camera. The person doing the repair told me the adhesive used was just ok and that's why dust was able to get inside. He then told me the inside of the phone had been torn up, the graphite paper that keeps the phone cool was in several pieces and wasn't doing the job is was supposed to do. Now I know why my phone is getting hot . Also there was a connection that was not connected so he fixed that. His words were I wouldn't take your phone back to that place and don't recommend to others. I'm pretty unhappy.

It way very Hard to sign up for appointment . It could be easier, I'm certain. My thought on this…read morecould be helpful for your business

After fighting with Mint Mobile for half the day trying to get their service to work and having…read morezero luck, I ended up here with a friend who had recommended I try Metro as a solution. We walked in pretty close to closing but Ary let us in and helped me even when I started to continue my mental breakdown from earlier in store. He was so nice and helpful, he allowed me to use the store phone to call Mint Mobile to get my account information and sat with my friend and I for the almost twenty minutes of going between 'let me put you on hold to find the information' and hold times. In the end we were able to get the information we needed and he got me set up with a plan. Thank you so much for all your help Ary, you were amazing!