Sleep test was inaccurate, claim I was sleeping when I clearly wasn't (sending messages on phone)…read more Asked for a sleep aid but apparently was alsleep for 4 hours? Weird speaker and lights on while testing felt like an upgraded jail cell constantly listened and watched. Billing was a complete disaster, said insurance will cover then hit me with hundreds and hundreds in bills and fees. Everything that is a "trial" or "covered" will be coming out of your pocket at the end. Didn't bill insurance correctly and billed them for random unknown claims resulting in almost $1000 bill for me. Unless you work in health insurance good luck figuring it out.

Abusive and predatory billing practices. Avoid!!!…read more Billed $220 six months later for something given to me as a sample. (isame product cost $32 online btw) On an earlier occasion, hounded me for months and sent me to collections for a discharged bill even after a court ordered them to stop billing me. Billing department feels like they get to make whatever rules they want.

I've been going to Coastal Sleep for several years and have always had 1st class service with my…read moresleep apnea machine which I bought from them some 5 years ago. Started in the Surrey office and now go to the White Rock location. The various respiratory therapists I've seen have always been sollicitous & helpful in selecting the right attachments. Nancy Honeywell, So. Surrey. BC. Canada

This business has changed my life. I was referred to coastal sleep by my family doctor. I got an…read moreappt quickly and after initial testing found out I had severe sleep apnea. I was sent home immediately with a cpap machine and was able to continue the trial until insurance came through. Simmie has been wonderful in explaining everything to me clearly and has always been available to answer any questions. Front desk staff is very friendly and helpful. I highly recommend this business. Amanda B.

I've had the pleasure of working with the team at Coastal Sleep to get set up with CPAP therapy,…read moreand I couldn't be happier with the experience. Muhammad has been incredibly helpful, knowledgeable, and easy to talk to. He makes you feel welcome and, most importantly, never judged. The ladies at the front desk are also incredibly sweet, friendly, and welcoming. A huge high five to the entire Coastal Sleep team for their outstanding customer service and the genuine care they showed me. They went above and beyond my expectations, and I'm extremely grateful for all their help. Would I recommend Coastal Sleep? Absolutely, 100%! If you're struggling with sleep apnea or need help getting started with CPAP therapy, I highly recommend reaching out to them. Thank you, Muhammad and the entire Coastal Sleep team, for making this experience such a positive one!

I switched my account from a previous provider as I have recently moved into the area. I had been…read morewith the previous company for about 8 years and even after just my first visit with Coastal Sleep I have noticed a great improvement in both the service and the feedback that I have received from the therapist that I met with. Though I have been using my CPAP for 8 years now he took the time to go over everything about my machine and how it works as well as giving me great insight and detail about the new machines that are available and how to go about getting approval from my health insurer to get financial assistance in purchasing a new machine. So glad that I made the switch and very happy with the way I have been treated so far. Two big thumbs up!

My clinician Bahareh Ezzati at Cansleep Coquitlam is amazing…read more She encouraged and guided me with patience through two month of adapting to the C-PAP. As l am non-symptomatic, it was difficult for me to accept my need for this machine which is cumbersome and irritating. Bahareh did not give up on me, she persuaded me to try different masks until we finally found one that l can have a good night sleep with. I highly recommend CanSleep Coquitlam. Thank you Bahareh. Leanne Wong

I was charged a consultation fee that was never disclosed on the website or during the call when I…read morescheduled the appointment. After seeing another reviewer mention the same issue, I contacted the office to dispute the charge, but they refused to reverse it. It's frustrating and disappointing that the practice isn't upfront about costs or willing to address concerns after the fact. The provider seems nice and competent, the business side leaves a lot to be desired. I know they will respond with "we said we are out of network on the form". Sure... to save the next person, it's $300 for them to tell you this thing cost $6000+ don't waste your money.

Today I got my sleep apnea appliance from Dr. Erickson. If…read moreyou have sleep apnea, I highly recommend Dr. Erickson for the OSA appliance. He precisely measures your teeth configuration and then gets you a dental appliance Somnamed, that you wear at night for sleep apnea. I prefer the Somnamed appliance over CPAP machines. I could not get used to a CPAP machine. The appliance moves your bottom jaw forward so your breathing is improved. Much better than CPAP. So please give them a call for an appointment. Most health insurances cover major part of the cost.

The orignal experience I had there wasn't good and i didn't go back. They called me years later to…read moredo follow up testing and the person who called was super rude when I told them I wasn't going back to Mainland. Wouldn't recommend this place.

I enjoy the professionalism of Sarah & Hardeep. I just picked up my new CPAP today, and as always…read moreHardeep explained my new machine carefully. As always he asked me if I had any questions. He gave me his card and advised me if I need anything please feel free to contact him. I appreciate his patience with me and and respect he has for my health. I have had nothing but great sleeps since I went to Mainland Sleep Clinic.

My experiences with coastal sleep in Abbotsford have been very positive. I was diagnosed with sleep…read moreapnea and referred to them through my doctor. The first step in the process was using a machine I would wear overnight to test if I had apnea. The receptionist Anne made sure that I understood how to use the device. After wearing it for one night, the machine recorded that I stopped breathing at least 30 times an hour! Anne went through all the data with me and booked me an appointment with John Peddle, a sleep disorder expert. He set me up with a trial CPAP machine to help me with my condition. The machine blows pressurized air, usually through the nose to push open your airway. It's actually a lot more comfortable than it sounds and I got used to sleeping with it in a couple of days. John was patient and thorough in his explanation and was very attentive to my concerns. When the unit I eventually purchased was faulty, he replaced it no questions asked. He even brought me in for an appointment at the last minute when I mistakenly thought the machine wasn't working right patiently cleared up my misunderstanding. The best part is that because I bought the machine from them, they didn't charge me for individual appointments! It was all included in the price of the machine. If you find that you are spending most of the night snoring, or wake up feeling tired or you are restless at night, please get tested. The difference in quality of life is like night and day. When you ask your doctor for a referral, be sure to ask for the Abbotsford branch of Coastal Sleep, and more specifically John Peddle. You won't be disappointed!

Excellent, friendly, courteous service from these knowledgeable professionals. John has been an…read moreawesome help in selecting the right products and explaining the reports and information provided by the CPAP machine. Thank you for your caring attitude and interest in my respiratory health. Gerry Borden

Neat clinic specialices in breathing problem...bus accessible location is nice…read more Best bet to come here is by transit...there is underground parking and hello!! It is $6 per hour entrance is by the rear,the other one is metered street parking and its another rip-off...bus or train the best.... Very friendly people and professional sleep specialist whose not only after selling the products but for clients well being.they thouroughly explain results and use of products,they also deal straight to your insurance company for quotations. One good thing they have this 1 month free trial of products... no pressure, no obligation.. I highly recommend this clinic to all clients who need help,who has problem with their sleep,apnea etc Thumbs up...keep up the good work

As of lately, I've gone to a bunch of medical tests, and after awhile, I was eventually recommended…read moreto come here. The staffs I've met so far had been professional and very helpful with my needs. After a few tastings, it turns out that I have a severe sleep apnea and is required to sleep with a CPAP machine, and recently after doing a sleep study at UBC hospital, this clinic had set up to a separate oxygen machine to the CPAP machine. At first, it was kind of alarming, but shortly after using it, the was actually really easy to use, seeing as the devices are very non evasive. The result so far is that I do actually feel a bit better physically, and my pulse/heart rate and blood pressure seems to be improving since I started using these machines back in the middle or end of April. I'm still going to be meeting with them for a while, but so far tho, I've been happy with the current results.

We were traveling through Vancouver and had problems with a CPAP machine. After searching multiple…read morelocations in a cab, we found Clinical Sleep Solutions on W. Broadway. Diana Carrillo was amazing. She immediately jumped in to assist us and found the problem and solved it on the spot! Saved our vacation! She was a great example of knowledgeable staff and GREAT customer service. 5 stars!

Wasted my time did not want to submit my application for new machine claimed that the air had to be…read moreset at 14 my machine was set at 11 setting was not enough they also broke my water reservoir lid on my on my Resmed machine the person in the office said don't go away mad I believe these people were just trying to save the government money!a