Neat clinic specialices in breathing problem...bus accessible location is nice…read more Best bet to come here is by transit...there is underground parking and hello!! It is $6 per hour entrance is by the rear,the other one is metered street parking and its another rip-off...bus or train the best.... Very friendly people and professional sleep specialist whose not only after selling the products but for clients well being.they thouroughly explain results and use of products,they also deal straight to your insurance company for quotations. One good thing they have this 1 month free trial of products... no pressure, no obligation.. I highly recommend this clinic to all clients who need help,who has problem with their sleep,apnea etc Thumbs up...keep up the good work

As of lately, I've gone to a bunch of medical tests, and after awhile, I was eventually recommended…read moreto come here. The staffs I've met so far had been professional and very helpful with my needs. After a few tastings, it turns out that I have a severe sleep apnea and is required to sleep with a CPAP machine, and recently after doing a sleep study at UBC hospital, this clinic had set up to a separate oxygen machine to the CPAP machine. At first, it was kind of alarming, but shortly after using it, the was actually really easy to use, seeing as the devices are very non evasive. The result so far is that I do actually feel a bit better physically, and my pulse/heart rate and blood pressure seems to be improving since I started using these machines back in the middle or end of April. I'm still going to be meeting with them for a while, but so far tho, I've been happy with the current results.

I've been going to Coastal Sleep for several years and have always had 1st class service with my…read moresleep apnea machine which I bought from them some 5 years ago. Started in the Surrey office and now go to the White Rock location. The various respiratory therapists I've seen have always been sollicitous & helpful in selecting the right attachments. Nancy Honeywell, So. Surrey. BC. Canada

This business has changed my life. I was referred to coastal sleep by my family doctor. I got an…read moreappt quickly and after initial testing found out I had severe sleep apnea. I was sent home immediately with a cpap machine and was able to continue the trial until insurance came through. Simmie has been wonderful in explaining everything to me clearly and has always been available to answer any questions. Front desk staff is very friendly and helpful. I highly recommend this business. Amanda B.

Hi Chelsea , Thank…read moreyou so much for your patience to show me the CPAP replacement accessories on August 14, 2018 , and helped me to claim for the insurance benefit . Your friendly and polite manners are always welcome clients . You are an excellent staff and very helpful ! Adela

I switched my account from a previous provider as I have recently moved into the area. I had been…read morewith the previous company for about 8 years and even after just my first visit with Coastal Sleep I have noticed a great improvement in both the service and the feedback that I have received from the therapist that I met with. Though I have been using my CPAP for 8 years now he took the time to go over everything about my machine and how it works as well as giving me great insight and detail about the new machines that are available and how to go about getting approval from my health insurer to get financial assistance in purchasing a new machine. So glad that I made the switch and very happy with the way I have been treated so far. Two big thumbs up!

Abusive and predatory billing practices. Avoid!!!…read more Billed $220 six months later for something given to me as a sample. (isame product cost $32 online btw) On an earlier occasion, hounded me for months and sent me to collections for a discharged bill even after a court ordered them to stop billing me. Billing department feels like they get to make whatever rules they want.

I appreciate Dr. Zachary Webb, who diagnosed my sleep apnea and explained why I have it (large…read moretongue and small jaw). HOWEVER, after a while, I was given a yearly appt. with doctors I did not know, as Dr. Webb mostly reads sleep studies, I take it. One of these appointments resulted in a female doctor sending the billing code for obstructive sleep apnea AND "psychological insomnia," as I, a chit-chatter, had talked about a period of time when I had insomnia. I WAS NOT there for her to diagnose me; it was a check-in appointment. Long story short, my insurer (Premera) left the Medicare market in WA where I live in 2025. This bill apparently got sent off long after my service (OCT '23, and it was now JAN 25.) North Star, in the meantime, had sent me to collections for a bill I had never been sent, because they kept sending it back with a "wrong code" (a counseling code needed for the "psychiatric insomnia" which I didn't even have anymore). Ii BEGGED Nort Star to rebill it without the error and a nice woman in billing did. (Mind you, this is after months of trying to figure out 1. Why they sent me to collections without as much as calling me and 2. Why it was getting rejected repeatedly. Well, finally I have a piece of paper saying I owe nothing and that Premera won't pay them because they waited too long (to send a proper request without the offending code). I need service providers who will actually mail, call or text about such a thing, not send me to an easy coast collection company (a sign that Dr. Webb is NOT from the PNW?). The staff were not knowledgeable during all of the early calls I made (I wrote to them too). Only one person in the billing department stepped up to help me and it was too late by then for them to get paid. I will never go there again. Thanks for giving me the chance to complain.

We were traveling through Vancouver and had problems with a CPAP machine. After searching multiple…read morelocations in a cab, we found Clinical Sleep Solutions on W. Broadway. Diana Carrillo was amazing. She immediately jumped in to assist us and found the problem and solved it on the spot! Saved our vacation! She was a great example of knowledgeable staff and GREAT customer service. 5 stars!

Wasted my time did not want to submit my application for new machine claimed that the air had to be…read moreset at 14 my machine was set at 11 setting was not enough they also broke my water reservoir lid on my on my Resmed machine the person in the office said don't go away mad I believe these people were just trying to save the government money!a

After many years of successful CPAP therapy with other companies, I found Rochelle Imperial here…read more She suggests I try a P30i and I'm most impressed with the construction of this unit. Kudos to the designers - this unit has been extremely well thought out! . It's a far more comfortable frame than the P10 (I'm a side sleeper) and the nose piece has almost nothing rigid in it, making it more very comfortable. The noise level is not only much less than the P10, but there's almost no discernible air outflow which is quieter as well as more comfortable for my partner. Rochelle has been outstanding, coming to my home in the evening (due to my crazy schedule) and very supportive. Both my daughter and I are happy clients!!

From the owner: Over 75% of people with Sleep Apnea go undiagnosed. Don't wait, get tested!…read more- Are you tied during the day? - Do you snore? - Have you been told you stop breathing during sleep? If you answered YES to two or more of these question. Book your free test now!

I would highly recommend Kelsey for anyone with a baby that wants to get some extra sleep and set…read moreyour child up for success. I reached out to her really stressed out and she was exactly what I needed! She listened to what I said about my baby, and how I felt about sleep training and came up with a customized plan that worked well for us that I was comfortable/confident implementing. We stayed in close contact to tweak things as the days went by and I'm so pleased with the outcome. I can't say enough about how much I appreciated Kelsey's approach in regards to listening to my comfort level and temperament of our child without judgment. i felt completely supported throughout the process and confident that what we were doing because the results were quicker than I expected.

From the owner: As a Registered Clinical Counsellor (RCC) I offer therapy for depression, anxiety, trauma, and…read moreparenting support. I specialize in working with individuals, families, and parents. I am also a Pediatric Sleep Consultant offering sleep support for babies and toddlers. Online and in-person appointments are available.

I have to say, I was a little concerned at first about how quickly and definitely came to the…read moreconclusion that I suffered from sleep apnea. Despite my wife's constant complaints, others had said that maybe (but just maybe) I suffered from apnea or that I didn't at all. But I went ahead. It's hard to say how enthusiastic I am about my Silencer. The thing is just magic. My whole world seems different to me now that I am sleeping better. What's more, I think my dear wife likes my Silencer more than I do. George G.

Several years ago I was recommended by my dentist to visit Dr. Halstrom's sleep apnea treatment…read morefacility in Burnaby, near Vancouver (where he was located at the time). My dentist suggested that I might have sleep apnea as I was grinding my teeth at night. However, I'm a self-confessed, youthful fitness fanatic with 5% body fat and therefore don't fit the conventional profile of a person with sleep apnea i.e. a seriously overweight middle-aged man. I mentioned this to Dr. Halstrom when I first met with him. And he immediately agreed that I likely had sleep apnea. I thought his "instant diagnosis" (or assumption) was odd considering that we had only been talking for about a minute. What came next was even more odd. He immediately sat me down in a dentist's chair and took an imprint of my teeth so that he could order a customized $2,300 plastic mouth guard device to help with sleep apnea that he calls "The Silencer." Almost as an apparent after-thought, he sent me home with a device that attaches to one's finger while a person sleeps to measure his/her heart rate. This is supposed to determine if a person has sleep apnea. I returned the device the next day. And a few days later, surprise, surprise: I received word that I had been diagnosed with "borderline" sleep apnea. So Dr. Halstrom gleefully handed over my "Silencer" soon thereafter. And that was that -- or so it seemed. The problem was that the device didn't really seem to work. And when I removed it each morning, its horrible smell was enough to make me gag. I told Dr. Halstrom what the problem was. And he basically didn't seem to care. He had been paid and apparently that was all that mattered to him. He refused at the time to do anything about it. At that point, I went to see him and threatened to go to the media with my story. After some haggling, he eventually handed over a cheque for $1,250, which was all that he was prepared to refund me. He reasoned that the device cost him $800 to have manufactured. And he also said he still felt entitled to make a profit from the 90 minutes or so in total that I had spent in his office. So he kept the remaining approximately $250. In return, he insisted that I didn't go to the media. I honoured our agreement. However, a few weeks ago I had cause to have two more sleep apnea tests (the same kind as with Dr. Halstrom) that were conducted at a differently sleep apnea clinic. And lo and behold: The results came back negative. I do not have sleep apnea, not even the so-called "bordeline" kind that Dr. Halstrom suggested I had in order to sell me his over-priced gizmo. (By the way you, can buy similar devices online for as little as $20, albeit ones made from a cheaper kind of plastic). So the moral of this story/post is that you may want to get a second opinion when dealing with this doctor, who I believe is over-zealous in his efforts to convince potentially gullible patients(like me) that they need his expensive "Silencer." Caveat Emptor! By the way, my sleep issues seem to be getting resolved ever since I recently stopped eating wheat. And that's another story that I don't really need to get into.

If you're going for blood tests, you'll find the staff here very efficient and quite friendly. The…read moreoffice is also very clean, and it opens nice and early at 7 AM. There's free parking in a lot just on the north side of the lab. They have about 6 "rooms" for collecting blood samples, etc, plus a couple of larger rooms for EKG's, etc. and, 2 washrooms for harvesting urine samples, etc. About the only negative is that it can get very busy here, with substantial wait times during peak periods. At 6:54 AM, there were already 6 or 7 people waiting for the doors to be opened.