If you're going for blood tests, you'll find the staff here very efficient and quite friendly. The…read moreoffice is also very clean, and it opens nice and early at 7 AM. There's free parking in a lot just on the north side of the lab. They have about 6 "rooms" for collecting blood samples, etc, plus a couple of larger rooms for EKG's, etc. and, 2 washrooms for harvesting urine samples, etc. About the only negative is that it can get very busy here, with substantial wait times during peak periods. At 6:54 AM, there were already 6 or 7 people waiting for the doors to be opened.

Just had my blood work and I woul like to to praise Lyka for a very good job in extracting blood…read morefrom my hand. She has a very pleasing personality and very has a very light touch.

This is the worst place of the planet…read more I was keep telling myself not select this location for any appointments but somehow system made a joke .... Every staff there look like I own their money or something. It is just a horrible vibe. Who doesn't have any stress at work ? If you can't handle the job please leave and hope you know there are a lot of people are looking for jobs right now. I am not telling what happening in detail and I feel sorry if any of you had bad experience there. ( I went there for blood test and ofc no point of pissing off any of them lol I only wanted to get poked by once ok lol) the Chinese lady staff around 45-50 menopause for sure Chinese accent English she was like " i don't need you to tell me what to do then get up and walked away saying I can't help you !" Then the younger lady who just spoke Cantonese with a patient came up and helped me out. what I asked for was wanted to have original paper back . I went there for repeat test , I'm sure it already on the system. They have printer right behind the desk. I always printed out by myself just this time and she was angry about it. The rude Chinese lady staff pointed on the paper asking unprofessional questions like " oh you have blood work on the paper but wheres the paper for blood work?" I was thinking in my head you must be drunk? That is the paper for all test Options like 1st- 4th.... Please get ready , be trained and maybe get to know a tiny bit about customer service before you sit behind that desk? and seems like they don't have any supervisor or mangers there because no one was helping me when I wanted to talk to supervisor.... Anyways , it's a hell

This is where you check-in if you've over-indulged over the holidays like I did lol . That's after…read moreyou've met with your primary care physician of course . Surprisingly quiet for a LL , probably due to 1) appointments only and 2) no free parking . Their previous location in Aberdeen Centre allowed walk-ins , offered free parking AND easy assess to Canada Line . True there's a Capstan station coming soon but don't forget AC also has an awesome food court too . Just sayin'

Receptionist very efficient one of them can speak in English, Mandarin and Cantonese. Only thing…read moremissing is a display board with patient's name and appointment time that were seen in some other Life Labs location. They also welcome walkin and opens at 7:30 am. Easy park paid parking for $5 per hour is a bit expensive for Richmond but other than that it's one of the Life Labs that you can find appointments much easier than other locations.

Loved the service I know the girls pretty well there as I go for a standing order every month ,by…read morebooking my spot I never have to wait ,awesome place love going there Thanks for the awesome work and c-Ya! Soon Maria Helena Kong

Unfortunately, as in many cases, one rotten apple spoils the bunch. Most of the staff are friendly…read morebut one particular staff member ruins the Life Labs experience with her curt (she won't understand this word) ignorance. And ps. there was human excrement all over the restroom in the building. Real nice. Wear a mask everywhere and DO NOT STEP FORWARD UNTIL CALLED, but human sh*t all over the john is fine ....

The service seemed a touch slow for checking in, but the actual drawing of my bloodwork was quick…read moreand efficient. Additionally, the seats in the private "rooms" seemed nice, clean, and comfortable. Personally, I feel that especially because they are a medical clinic they really should offer paper towels in the washrooms. It feels like a budget issue rather than trying to be environmentally friendly. Other than that my visit here felt relatively ok. Staff were professional.

I've been to so many LifeLabs, I've lost count. But BY FAR, this is the absolute best site, hands…read moredown. Here are the reasons: -efficiency. They are appointment-based only. No walk-ins. So you are assured a spot and a time, with minimal waiting. -large and bright office, and impeccably clean. -FREE WI-FI. (This is a real rarity at other lab sites). -more services are offered here than at many other LifeLab sites. Examples: EKG's, cardiac holder monitors, etc. -Professionalism of staff. A female checked me in (I didn't get her name) and although she was somewhat aloof, she was thorough and organized and I had zero wait time. My tech was Ian and he was phenomenal. I have had to get cardiac monitors and EKG's frequently and he was the most thorough when it came to instructions and, wow, they even provide you with a mesh "vest" over the monitor (I never got that before, and it made a huge difference in comfort level and stability). And even upon returning the following day, the staff here remembered me and the whole "disconnect and drop-off" experience was, dare I say, pleasant. My experiences at this site were unlike any I've had at other LifeLabs, and this will be the only site I go to from here on in, for sure.

I was most impressed with West Coast Medical Imaging at 13737 96th Avenue, Surrey, for the…read more following reasons: I was able to book an appointment with ease, was not put on hold for very long. The receptionist, Shamsiu, was friendly, caring and every efficient. My appointment was for 11:45 a.m. and I was called on time. The x-ray technician, Sonia, was friendly, answered all my questions regarding x-raying my left knee and did the procedure very quickly. I really feel that the staff run an efficient, caring and well run office. Bravo to you all!!!! I was originally tried to book an appointment at West Coast Imaging located at Guildford in Surrey, B.C. However, I was put on hold for several minutes, and then an automated voice instructed me to leave a message and a staff person would call me back. No one ever did. I then checked the reviews left by consumers regarding customer service and all of them were negative Sincerely, Noreen A.

Excellent facility! I had an ACL & meniscus injury to my knee from playing basketball and was put…read moreon a 6 month waiting list in the public system. Had my doctor send my referral here, and got my mri done within 2 days! Very clean & peaceful clinic compared to public hospitals! Efficient & professional staff.

They are pricier than other clinics I have used. They were quick to get me in for MRI which was…read morewhy I absorbed the $205 additional cost compared to another clinic that had appointments 4 days later; and I was out the door of their neat, modern, compact clinic with a disc in under an hour - however it's been 4 full business days, 6 total days and still no report from Radiologist. I did not go for an MRI out of curiousity - I went because of acute undiagnosed pain that is being treated with narcotics and anti-seizure meds. But - In the current health care arena - nothing happens until my doc receives Radiologist report. So I'm feeling that Priority dropped the ball on their turnaround from booking MRI to reporting on results. Without results, it's a meaningless, expensive painful exercise.

I had a great experience at Stan's. I took my car in to check the transmission and they were able…read moreto do multiple tests to conclude nothing was wrong with mine. They spent a lot of time testing things and explaining everything to me along the way. Really great customer service!

I had extremely high hopes due the supposed reputation of Stan's, but was plagued with nothing but…read moreheadaches and issues for 7 consecutive months while they repeatedly failed to complete my trans rebuild properly. The work was performed under an extended warranty, yet they damaged parts and expected me to find and purchase replacements out of pocket to fix their mistakes. I drove under 1000km during the 7 months it was in and out of the shop, finally giving up after coming back the 10th time and taking the car home with a visible transmission pan leak that they had continuously failed to correct. After two years of barely driving the vehicle, the transmission again showed symptoms of failure, with another shop's trans specialist finding several bolts in the transmission (forward band servo cover and the valve body bolts) that were only hand tightened and eventually backed out, causing total failure and loss of all drive gears. If you care about your vehicle and want honest trustworthy work done, I could not possibly recommend this shop at all. Their negligence ended up costing me thousands to rebuild it again. Extremely disappointing from a shop that touts customer satisfaction and an outstanding reputation

This is the worst life lab place ever. The people who work there, they, they are not trying to help…read morejust they trying to show off. And even when you get, eventually, even when you get to the follower by your doctor by email or something like that, they will try new to not make it easy for you. Although you have making the appointment with them and you do all your part. But when you go there, they try to make you wait and show off, I don't recommend this place for anybody. If you don't have to

Incredibly disappointing and unprofessional experience. "…read moreI arrived exactly on time for my appointment at 8677 Granville, Vancouver. The waiting area was completely empty, yet the front desk staff member (who was acting as both receptionist and technician) told me to wait without explanation while she chatted with a coworker. After being ignored for 20 minutes past my appointment time, I was finally called up to check in. When I showed her my appointment confirmation on my phone, a minor text overlap glitch occurred on the display. Instead of handling this professionally, she literally screamed at me, hostilely stating she couldn't read Chinese and shouting, "I only read English." After I was finally checked in and waited another 20 for my turn, I noticed that she also rudely and repeatedly told different patients to "SIT." Her aggressive shouting and dismissive attitude were entirely uncalled for and deeply upsetting. To be ignored in an empty clinic, publicly yelled at, and then witness her treating multiple other patients with the same hostility is completely unacceptable for a healthcare environment. " ...Post for my visual impairment partner

After browsing multiple medical supply stores to purchase an ankle brace, Regency Medical Supplies…read morehad exactly what I needed and in my size! Eric's customer service was fantastic. He measured my foot to ensure the correct size, demonstrated how to use the brace and added extra tips to readjust my fit from an air cast boot to lace up brace. Thank you for the personalized customer service!

I found this gem when my kid needed to rent a wheel chair while in town for a week. The place is…read moreeasy to find. We were greeted by Rena, who is very nice. We were lucky to get the last rental unit, she walked with us on all the details and get the agreement done. The rental is quite affordable, and we were happy about the price and service here. High recommended!