Just had my blood work and I woul like to to praise Lyka for a very good job in extracting blood…read morefrom my hand. She has a very pleasing personality and very has a very light touch.

This is the worst place of the planet…read more I was keep telling myself not select this location for any appointments but somehow system made a joke .... Every staff there look like I own their money or something. It is just a horrible vibe. Who doesn't have any stress at work ? If you can't handle the job please leave and hope you know there are a lot of people are looking for jobs right now. I am not telling what happening in detail and I feel sorry if any of you had bad experience there. ( I went there for blood test and ofc no point of pissing off any of them lol I only wanted to get poked by once ok lol) the Chinese lady staff around 45-50 menopause for sure Chinese accent English she was like " i don't need you to tell me what to do then get up and walked away saying I can't help you !" Then the younger lady who just spoke Cantonese with a patient came up and helped me out. what I asked for was wanted to have original paper back . I went there for repeat test , I'm sure it already on the system. They have printer right behind the desk. I always printed out by myself just this time and she was angry about it. The rude Chinese lady staff pointed on the paper asking unprofessional questions like " oh you have blood work on the paper but wheres the paper for blood work?" I was thinking in my head you must be drunk? That is the paper for all test Options like 1st- 4th.... Please get ready , be trained and maybe get to know a tiny bit about customer service before you sit behind that desk? and seems like they don't have any supervisor or mangers there because no one was helping me when I wanted to talk to supervisor.... Anyways , it's a hell

This is where you check-in if you've over-indulged over the holidays like I did lol . That's after…read moreyou've met with your primary care physician of course . Surprisingly quiet for a LL , probably due to 1) appointments only and 2) no free parking . Their previous location in Aberdeen Centre allowed walk-ins , offered free parking AND easy assess to Canada Line . True there's a Capstan station coming soon but don't forget AC also has an awesome food court too . Just sayin'

Receptionist very efficient one of them can speak in English, Mandarin and Cantonese. Only thing…read moremissing is a display board with patient's name and appointment time that were seen in some other Life Labs location. They also welcome walkin and opens at 7:30 am. Easy park paid parking for $5 per hour is a bit expensive for Richmond but other than that it's one of the Life Labs that you can find appointments much easier than other locations.

Terrible service. Made appointment but was told only after my inquiry after waiting for 30 minutes…read morethat I was still behind five other people. The staff working at this location at the time never warned me when I checked in 10 minutes before my appointment time that there will be a lengthy wait. No consideration of patience time.

Long lines but i guess that can't be helped. Just want to say that parking is not free. Minimum…read morepurchase is 1.5 hours for $4.00 plus $1.20!!! in taxes!! What is that? There are other locations nearby. I have to remember not to come here again.

-Poor lad vomited onto the floor -no one cleaned it up…read more-didn't know where the mop and bucket was -I offered to do it and the tech handed me some paper towel. -"20 minute appointment" took 75 minutes -made my nose bleed -couldn't understand the techs -worst experience I've ever had in a "lab"

My family and I have been with Dr. Stanislav Romashin for over five years. We truly appreciate his…read moreprofessionalism, calm approach, and sound medical judgment. He's always available when we need a check-up, and we especially value that he doesn't overprescribe antibiotics or create unnecessary panic. His consistent, reliable care has been a great support to our family.

I do not recommend this clinic. I've been a patient for maybe four years and am on a non-optional…read moredaily asthma inhaler, on a daily essential thyroid med and a prescribed daily ant-acid. The doctors at this location do not prescribe more than 3 months at a time - as I was advised when I asked two weeks ago why I wasn't given refills for my essential meds for more than 3 months when they were renewed 2 months ago. This has not always been the case. I appreciate now that during COVID all is mostly being done over the phone. Two weeks ago I called in the morning for the renewal for my files so I wouldn't have to cut it close around Christmas/New Years for medicine renewing etc. I was told Dr Chu would call and when he did I asked why I had to call again for a renewal for these meds which haven't changed. The doctor didn't seem to have any of my info and seemed impatient. Dr Chu asked if I've tested my thyroid. It was nice he asked as no one at that clinic ever did - when I asked they only ever vaguely said it was only needed to be tested every 3 years? When I had seen the specialist I was tested every month or so. I had to then ask for the life lab test requisite-he said he would renew the prescriptions and do the requisite for the blood test then hung up. No prescriptions have been renewed and there's no way to know if the requisite was sent until I try to get the blood test. At the beginning of the call I was taken aback at the way the doctor spoke to me when I asked why I was having to call back for renewals while having concerns with Covid making things more difficult. I've since gone elsewhere as my boyfriend goes to a clinic with more sympathetic doctors who don't needlessly require unnecessary calls for unchanged essential medications. This other clinic has already sent renewals for on file and the LifeLab requisition since indeed the last test was Aug 2019.

Loved the service I know the girls pretty well there as I go for a standing order every month ,by…read morebooking my spot I never have to wait ,awesome place love going there Thanks for the awesome work and c-Ya! Soon Maria Helena Kong

Unfortunately, as in many cases, one rotten apple spoils the bunch. Most of the staff are friendly…read morebut one particular staff member ruins the Life Labs experience with her curt (she won't understand this word) ignorance. And ps. there was human excrement all over the restroom in the building. Real nice. Wear a mask everywhere and DO NOT STEP FORWARD UNTIL CALLED, but human sh*t all over the john is fine ....

I'm very thankful they open regularly even other Life lab were closed due to the strike…read more As this location opens at 7:30am, I went there around 7:15am. There was long line up already. But as I was walk in patient, that's not big issue. They have big parking with Canadian Tire.

Dr Bortnik is the ultimate family doctor. I feel very fortunate to have been referred to her by my…read moreformer Doctor who retired She takes time to know her patients, listens to the concerns that they may have. and prescribes medication's as needed. She also works closely with specialists to ensure the best possible care for care,

Unable to contact any receptionist by telephone number listed online. Just stuck in hold loop. No…read moreway to leave message or callback number. problem with telephone system. Online it shows various staff members but unable to get in touch on telephone and I have no way to know if I can get an appt if I walk in during business hours. Unable to make an opinion about medical personnel because I have not been able to get in touch with any representative from the office.