This is where you check-in if you've over-indulged over the holidays like I did lol . That's after…read moreyou've met with your primary care physician of course . Surprisingly quiet for a LL , probably due to 1) appointments only and 2) no free parking . Their previous location in Aberdeen Centre allowed walk-ins , offered free parking AND easy assess to Canada Line . True there's a Capstan station coming soon but don't forget AC also has an awesome food court too . Just sayin'

Receptionist very efficient one of them can speak in English, Mandarin and Cantonese. Only thing…read moremissing is a display board with patient's name and appointment time that were seen in some other Life Labs location. They also welcome walkin and opens at 7:30 am. Easy park paid parking for $5 per hour is a bit expensive for Richmond but other than that it's one of the Life Labs that you can find appointments much easier than other locations.

If you're going for blood tests, you'll find the staff here very efficient and quite friendly. The…read moreoffice is also very clean, and it opens nice and early at 7 AM. There's free parking in a lot just on the north side of the lab. They have about 6 "rooms" for collecting blood samples, etc, plus a couple of larger rooms for EKG's, etc. and, 2 washrooms for harvesting urine samples, etc. About the only negative is that it can get very busy here, with substantial wait times during peak periods. At 6:54 AM, there were already 6 or 7 people waiting for the doors to be opened.

Terrible service. Made appointment but was told only after my inquiry after waiting for 30 minutes…read morethat I was still behind five other people. The staff working at this location at the time never warned me when I checked in 10 minutes before my appointment time that there will be a lengthy wait. No consideration of patience time.

Just had my blood work and I woul like to to praise Lyka for a very good job in extracting blood…read morefrom my hand. She has a very pleasing personality and very has a very light touch.

This is the worst place of the planet…read more I was keep telling myself not select this location for any appointments but somehow system made a joke .... Every staff there look like I own their money or something. It is just a horrible vibe. Who doesn't have any stress at work ? If you can't handle the job please leave and hope you know there are a lot of people are looking for jobs right now. I am not telling what happening in detail and I feel sorry if any of you had bad experience there. ( I went there for blood test and ofc no point of pissing off any of them lol I only wanted to get poked by once ok lol) the Chinese lady staff around 45-50 menopause for sure Chinese accent English she was like " i don't need you to tell me what to do then get up and walked away saying I can't help you !" Then the younger lady who just spoke Cantonese with a patient came up and helped me out. what I asked for was wanted to have original paper back . I went there for repeat test , I'm sure it already on the system. They have printer right behind the desk. I always printed out by myself just this time and she was angry about it. The rude Chinese lady staff pointed on the paper asking unprofessional questions like " oh you have blood work on the paper but wheres the paper for blood work?" I was thinking in my head you must be drunk? That is the paper for all test Options like 1st- 4th.... Please get ready , be trained and maybe get to know a tiny bit about customer service before you sit behind that desk? and seems like they don't have any supervisor or mangers there because no one was helping me when I wanted to talk to supervisor.... Anyways , it's a hell

Loved the service I know the girls pretty well there as I go for a standing order every month ,by…read morebooking my spot I never have to wait ,awesome place love going there Thanks for the awesome work and c-Ya! Soon Maria Helena Kong

Unfortunately, as in many cases, one rotten apple spoils the bunch. Most of the staff are friendly…read morebut one particular staff member ruins the Life Labs experience with her curt (she won't understand this word) ignorance. And ps. there was human excrement all over the restroom in the building. Real nice. Wear a mask everywhere and DO NOT STEP FORWARD UNTIL CALLED, but human sh*t all over the john is fine ....

My family and I have been with Dr. Stanislav Romashin for over five years. We truly appreciate his…read moreprofessionalism, calm approach, and sound medical judgment. He's always available when we need a check-up, and we especially value that he doesn't overprescribe antibiotics or create unnecessary panic. His consistent, reliable care has been a great support to our family.

I do not recommend this clinic. I've been a patient for maybe four years and am on a non-optional…read moredaily asthma inhaler, on a daily essential thyroid med and a prescribed daily ant-acid. The doctors at this location do not prescribe more than 3 months at a time - as I was advised when I asked two weeks ago why I wasn't given refills for my essential meds for more than 3 months when they were renewed 2 months ago. This has not always been the case. I appreciate now that during COVID all is mostly being done over the phone. Two weeks ago I called in the morning for the renewal for my files so I wouldn't have to cut it close around Christmas/New Years for medicine renewing etc. I was told Dr Chu would call and when he did I asked why I had to call again for a renewal for these meds which haven't changed. The doctor didn't seem to have any of my info and seemed impatient. Dr Chu asked if I've tested my thyroid. It was nice he asked as no one at that clinic ever did - when I asked they only ever vaguely said it was only needed to be tested every 3 years? When I had seen the specialist I was tested every month or so. I had to then ask for the life lab test requisite-he said he would renew the prescriptions and do the requisite for the blood test then hung up. No prescriptions have been renewed and there's no way to know if the requisite was sent until I try to get the blood test. At the beginning of the call I was taken aback at the way the doctor spoke to me when I asked why I was having to call back for renewals while having concerns with Covid making things more difficult. I've since gone elsewhere as my boyfriend goes to a clinic with more sympathetic doctors who don't needlessly require unnecessary calls for unchanged essential medications. This other clinic has already sent renewals for on file and the LifeLab requisition since indeed the last test was Aug 2019.

I'm very thankful they open regularly even other Life lab were closed due to the strike…read more As this location opens at 7:30am, I went there around 7:15am. There was long line up already. But as I was walk in patient, that's not big issue. They have big parking with Canadian Tire.

This must be one of the busiest Lifelab in BC. It also opens on Sunday which is quite rare. I was…read morehere to drop off a swab test and that took about 40 mins lining up to get through the door. This place takes walk in. I prefer the one by appointment because you know it will be less crazy. There are several locations in the area and each location is within 30 mins from each other. If you could avoid this location, do so.

horrible, they changed the set up and no more separate line for appointments and drop off. Today i…read moredrop off a specimen and was told should lineup, but the other day when i was in line to get the stuff i saw a guy who went straight to drop off and they didn't tell him to line up? what is this clinic? they pick and chose who they want to take ? this is discrimination !!

I've been to so many LifeLabs, I've lost count. But BY FAR, this is the absolute best site, hands…read moredown. Here are the reasons: -efficiency. They are appointment-based only. No walk-ins. So you are assured a spot and a time, with minimal waiting. -large and bright office, and impeccably clean. -FREE WI-FI. (This is a real rarity at other lab sites). -more services are offered here than at many other LifeLab sites. Examples: EKG's, cardiac holder monitors, etc. -Professionalism of staff. A female checked me in (I didn't get her name) and although she was somewhat aloof, she was thorough and organized and I had zero wait time. My tech was Ian and he was phenomenal. I have had to get cardiac monitors and EKG's frequently and he was the most thorough when it came to instructions and, wow, they even provide you with a mesh "vest" over the monitor (I never got that before, and it made a huge difference in comfort level and stability). And even upon returning the following day, the staff here remembered me and the whole "disconnect and drop-off" experience was, dare I say, pleasant. My experiences at this site were unlike any I've had at other LifeLabs, and this will be the only site I go to from here on in, for sure.

I've been to this location at least 3-4 times in the last 6-8 months for my standing order thyroid…read moreblood test (yes it sucks to have to be poked every 6 weeks). Upon entering you lineup with your carecard to check-in and then sit until your name and a corresponding room is announced. Save time by booking your appointment online ahead of time although be sure to let them know if you've arrived early like I did today (appointment was 1:20pm but I was able to be there just before noon). I prefer this location over many of the others in the vicinity.