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Bellingham, WA

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Bellingham Bay Ophthalmology

3.7 (11 reviews)
Open • 8:30 am - 5:00 pm

BELLINGHAM BAY OPHTHALMOLOGY · YELP ASSISTANT

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Recommended Reviews - Bellingham Bay Ophthalmology

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2 months ago

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2 months ago

Staff was friendly. Explained all tests. Office is clean. Doctor and staff kept everything running smoothly.

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8 months ago

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5 months ago

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2 years ago

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4 years ago

Very clear, open space. The staffs are wonderful, nice very friendly and very helpful.

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8 years ago

Excellent experience with Doc Kim and his staff. Had cataract surgery, dramatic vision improvement. I see him on an annual basis.

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9 years ago

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6 years ago

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7 years ago

Very good and professional service. I have been a patient for years and am very satisfied.

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11 years ago

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Ask the Community - Bellingham Bay Ophthalmology

Northwest Eye Clinic - Northwest Eye Clinic Physicians and Surgeons

Northwest Eye Clinic

3.3(21 reviews)
1.1 mi

I couldn't tell if I was having a headache or a pain in my eye. I called my regular optometrist,…read moreDr. LeClaire at Binyon Vision, but she was booked out for the day. I was advised to I call Northwest Eye Clinic. They were able to get me in on the same day! I was seen by Dr. Matteucci, an ophthalmologist. Dr. Matteucci and his assistant, Ashley, examined my eyes very thoroughly. The receptionist was courteous and professional. Their intake form was short and manageable. By the time I was done with the form, I was taken to the back by Ashley, and an examination started right away. There was little waiting time before Dr. Matteucci came in to further examine my eyes. Pros: + They were able to get me in on the same day (for an acute symptom). + Little wait + Both the medical and administrative staff were nice + They have both optometrists (2 O.D.s) and ophthalmologists (2 M.D.s) on staff. ************************************************************ If you found my review helpful, please smash the "useful" button! Don't forget to share my review with your loved ones and those who you care about. If you liked my review, follow me on Yelp or send me a friending request. Also, don't hesitate to PM me if you want my opinion on the business. Stay safe and healthy and keep Yelping!

My fiancee made this appointment two months ago after her PCP sent a referral over. She has a…read morepretty serious eye condition and needs to see a specialist so she doesn't go blind and her current eye doc is out of his range of expertise. They cancelled on her less then 24 hours before her appointment because they don't take her insurance, which means they didn't bother to confirm her insurance before they accepted the referral. Not to mention she called them a few weeks ago to confirm everything was in the clear before her appointment (she had some insurance difficulties) and they told her she was all good.

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Northwest Eye Clinic

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Pacific Cataract and Laser Institute - Support staff

Pacific Cataract and Laser Institute

3.2(17 reviews)
4.1 mi

Everything was very customer oriented from thre immaculate waiting room with snacks, water and…read morecoffee, to the smiles and courteous welcome. Scheduling my pre-OP appointment/evaluation was easy. After seeing my regular eye doctor they referred me to PCLI. I received a call from the scheduling company within a day or two. She worked around my schedule and I got an appointment on the calender. A week before my evaluation, I received a message that they needed to reschedule and they gave me a time that didn't work with my kids drop-off schedule for camp. I left a few messages and an email to say I couldn't make the time they rescheduled me for. I finally got a call back ther morning of my appointment. That was frustrating but we got things figured out. My evaluation was fast. I waited 2 minutes before being taken back. The doctor stayed as long as I had questions and I never felt rushed. After that they let me consider and think about the risks and told me to just give the scheduler a call when I was ready if I wanted to move forward. Never any assumptions that I would but left it in my hands to make the best choice for me. I really appreciated that. They never held back or diminished the possible risks flit such a surgery. Scheduling my lasik appointment was again really simple. I called the lady I worked with before. A week before my surgery the scheduler called to tell me a few things to do or not do that week in preparation. She also answers my last few questions and really put my anxiety at ease. I really appreciated her. The morning of the surgery I had my husband drop me off before taking children to school which meant I was there 20 minutes early. No big deal. I enjoyed the atmosphere of the place and the company of the ladies at the front. At 8:30 they took me back to the prep area. They had a locked locker for me to store my belongings of which they gave me a key so only I could access it. They were so very nice. They even gave me a gift for choosing them (a fleece vest). My husband was allowed to come back with me and watch the procedure. Before the procedure the doctor came to introduce himself and to answer any concerns. Wow! Impressive and shows great patient care. Once I'd been numbed to a degree they took me back to a sterile surgery room. Before they started the doctor asked if he could pray ( he would have skipped this if had asked). I said of course but I also wanted to pray for them. It was a very special moment and the feeling in the room was one of sweetness. The doctor told me everything that was happening as it was happening. I knew what to expect. It was a fast procedure. All in all from being brought to the prep area to walking out the door I was there an hour. It never felt rushed either and I never had pain or discomfort. I highly recommend this facility. Professional, speedy, thorough, customer oriented, beautiful facility. Can't go wrong.

My husband had Cataract surgery about 4 years ago here. First one was successful, second one was…read morehorrible pain with no remedy! Something definitely went wrong on the second surgery. Now it is my turn and just found out that my surgeon will be Dr. Robert Ford, almost or at 80 years old, they won't tell me. I'm terrified of someone that age performing surgery on my precious eyes. Has anyone had him do cataract surgery on you in this past year?? thx

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Pacific Cataract and Laser Institute - Our office

Our office

Pacific Cataract and Laser Institute - One of our exam rooms

One of our exam rooms

Pacific Cataract and Laser Institute - Surgery and family viewing

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Surgery and family viewing

James M Kim, MD - Bellingham Bay Ophthalmology

James M Kim, MD - Bellingham Bay Ophthalmology

3.0(2 reviews)
0.0 mi

I would give him NO Star if I could. I'm not one to leave a bad review unless something truly…read moreterrible occurs. With that being said, Dr. Kim was my fathers Doctor, my father has glaucoma in both eyes and cataracts in one eye. Dr. Kim's was very insistent about my dad getting cataract surgery, so his office scheduled my dad for the surgery, I flew home and took off work to take care of my dad. We showed up the day of the surgery 30 minutes early where we were informed that my father's surgery was canceled to our shock and dismay. I called Dr. Kim's office for an explanation for the unceremonious cancellation, the gentleman I spoke with said the surgery had been cancelled due to the fact that my father was last seen by Mr. Kim in early December and that was too many months between the surgery(which was in mid March) and the last office visit. I asked why my dad was not informed of this when they scheduled his surgery and why we never received a phone call nor a voicemail telling us the surgery was canceled, the man told me that someone from Dr. Kim's office had called my dad that day. We NEVER received that voicemail and did not have any missed call from Dr. Kim's office. Regardless if Dr. Kim's office called us on the surgery day (which they did not) that is unacceptable. Both the man I spoke with and the office manager admitted this scheduling error was their fault and should have been caught much earlier. To make matters worse, when I finally talked to Dr. Kim the next day he admitted to me he didn't look at my dads chart until 11 pm the night before him surgery. ARE YOU KIDDING ME! The next day after the supposed surgery day, Dr. Kim examined my dad and he concluded that he doesn't think my dad needs cataract surgery after all. WHAT!!!!! How do you go from needing cataract surgery to not needing the surgery. HUGE RED FLAG Dr. Kim was not apologetic at all, he acted like it was not a big deal to cancel a surgery last minute. I explain to him that I had to take time off work and fly here for the surgery to take care of my dad, but he couldn't have cared less. I explained that due to his and his office error it costed me almost $1,000 in travel and lost wages. I wrote Dr. Kim and his office a letter giving a detail account of everything that happened and how much their mistake cost me in travel expense and lost wages. I received a letter back saying they refuse to reimburse me for anything. I will never let my father go to this doctor ever again. I have already found my dad a new doctor. I chose to wait to write this review to give Dr. Kim the opportunity to make things right, he chose not to.

Dr. Kim is a great doctor. Extremely professional, quiet demeanor. If he doesn't quite know your…read moreeye problem , he refers you immediately to really great specialist. He gets onto things right away. I got in at the last minute on a Friday as I had sudden onset double vision. He is very thorough when checking your eyes and describes everything in detail to you. His assistant Kim is an extremely polite person who immediately makes you feel at ease. Don't hesitate to make an appt. with Dr. Kim for anything to do with your eyes.

Bellingham Bay Ophthalmology - opthamalogists - Updated November 2026

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