I was greeted by Mo the moment I walked in the door. What a lovely young lady! She recommended the Bond Bar deep conditioner for my hair before I went and had it serviced. What an amazing product! I have had nothing but excellent service from everyone at Sally Beauty Supply! Thank you!! read more

Such great friendly workers!!! They give such great hair advice and helped me prevent my hair from being fried off! If I could I'd give /5 stars!!!! read more

It was the beginning of the NFL season and I wanted to dye my beard the Seahawks colors. So off to Sally's I went.... I know nothing about dyeing hair, so I was in need of some serious help. As I entered the shop the doorbell announced my presence, but there was no person sight. Soon I heard footsteps. Around the end of an aisle a smiling young woman appeared. To my great fortune she had long straight hair, parted in the middle with one side bright red and the other bright blue. "Hooray, just the person I need to talk to", I thought to myself. As it turned out, the young bi-colored woman was indeed very helpful. She answered my endless questions with enthusiasm and patience. She also offered tips and suggestions that turned out to be very useful. In all, I feel m experience at Sally's was pleasant, supportive and greatly appreciated. Go Seahawks! read more

It's a small location- but I haven't missed out on an item I've stopped in for yet. Always has what I need when I stop in. Very friendly staff too! read more

This Sally is clean and well stocked with a variety of products for many different hair and skin types. Staff was cheerful and immediately attentive to show me what I needed and then allowed me to browse. This location was exactly what I expect from a Sally Beauty no matter where I travel. read more

Always wonderful helpful friendly service !! Every single time I'm offered excellent service. Keep up the good work team

Very disheartening visiting a community that is suppose to be all about embracing EVERYONE ion this community. African American hair product up front so cashier can watch your every move. Then I went to the hair dye section and cashier followed me acting like she she doing something on a shelf . I watch her out the corner of my eye moving the same products around in the shelf. FYI. ALL PEOPLE STEAL NOT JUST MINORITIES. AmericaKKK read more

The most recent time I went there was a girl working who I think was Latina based on her slight accent, but she was awesome. Super Sweet and helpful and I loved her. But every other time I have to agree with all the other reviews, the employees are gossipers who make you feel unwelcome and stupid and for whatever reason I've seen them try and talk people OUT of buying products? Like you don't want to take the time to ring someone up or...? Upselling is obviously something their garbage manager doesn't teach lol read more

I really wanted to install some twists this weekend but couldn't bring myself to purchase hair from these folks. There was this very awkward, know-it-all woman (I'm gendering them, they might identify differently) who seemed genuinely offended that I didn't "need" her help. She said, "I can help you." I was on the phone but removed my headset and said, "Thanks, I'm okay," and then she kept awkwardly starring at me and saying, "Well, I can." Da fuxk? It's not about you boo boo. Ugh. I will be ordering online instead. read more

Best experience at Sally's ever. I can't remember her name but she had a darker complexion and darker eyes and hair. She needs a raise! She wrote down all the instructions and was extremely helpful when telling me about the process and products! Raise raise raise!! read more

Originally I had a horrible experience here however its its totally changed and is great! Great service and products. Plus fun to engage with the girls that work there. read more

Not horribly impressed with the customer service at this location. I routinely get ignored while the employees chat with one another, or there was the time when I got laughed at for buying purple dye because the clerk said I would never get my hair purple enough, then the time when I was told I didn't need bleach to get my hair pink. (I'm a redhead. I need bleach.) Wouldn't recommend going here for anything, sadly. read more

All the employees at Sally's are always helpful! If they done know the answer, they will find out. I'm a DIY hair girl. The instructions they have given me to get the off the wall colors has been superb! read more

Sally Beauty - Cosmetics & Beauty Supply Near Me - Bellingham, Washington

The manager is rude & all the girls do there is gossip. I didn't get any help, no one knew the answer to the questions I was asking. & they had no idea how to install or remove extensions. I over heard an associate tell one customer that she can use nail polish remover to remove the glue out of her hair. Poor girl must have took the advice because she was all for it. Imagine nail polish remover being soaked in your hair on your head sitting on your scalp.! OUCH.! No professional services at all. read more

today i went to sally's to buy hair dye. the employee that was there recommended me the manic panic brand, and she said specifically that brand because my hair is dark and i wanted semi permanent. but the color did not show at all, and it was a small amount for 18 dollars. what a rip off. i'm so mad because it didn't come out right. read more

To the store worker that was there about 10:00 on 9/1, you were awesome. I came in with my kids to get semi-permanent dye for my daughter, and to get something to enhance my girls friend's dye job I did. She wanted it brighter and more a certain color, so knowing a bit about hi-lift colors I asked her about them and she gave me a full rundown, and the differences in mixing, asked what color her natural hair was and what the result we wanted was. Chatted for a minute and then got it figured out. And then she helped me find some products to help my girlfriend get her hair repaired as a whole as the weather has been rough on it. Last night the girlfriend was ecstatic about the repair conditioner, and the daily use one. It's like she's got new hair now. I've been to several Sally locations but this one is top notch! read more

Although I can only compare to a few other sally locations, this is the absolute worst one. I have been dealing with this location on and off for years now. In the beginning, it was small things, like wrong shade suggestions (NBD) and some non confident answers. Then a couple of years ago, the same lady who is mentioned in the preview comments (manager working there for years, she is the "color specialist) gives me the WRONG developer, which fries my hair and turns my hair GREEN. I immediately go in the next morning with hair to prove it, the "color specialist" is not in and the other incompetent ladies are unable to assist with a refund/suggestions to correct the issue. *i do want to point out that this takes life off of a persons hair, that you can never get back. * I go back when she is there, and still no refund, not sincere, and no care about helping ongoing local consumers. This brings us to today. Same manager working, and another representative on the floor. I went with the new gal who was truly beyond pleasant, great, and super nice. The only issue, is that she did not give my the correct coloring, which then lighted my ENTIRE hair color. I did not want to go lighter for my whole head. Now, with 5 mins to closing and living LITERALLY 5 mins away, we hopped into the car, and called them explaining what had happened and asked if they could stay open just 5 more minutes so we could correct this issue. The girl who helped me was really sweet, but she did have to transferred me to the manager (which guess who) for further help. Just like last time, the manager was incentive and didn't even want to help. As a previous store manager, when I had a customer call in right when closing needing something direr, we stayed open. I didn't complain to her about how "tired I am working from 9am-8pm and I want to get home." I can only imagine how a store owner would feel hearing that. I even asked if there was a way for her to pick a dark color, pay for it over the phone and then set the color outside the door. I sympathize with her situation, but the least she could do is work with me about her employee gave incorrect information. Over all, I wish this Sally's had a better manager who cared about her customers and would be more understanding. I am not sure if she is overworked, or bringing her personal life into work, but either way, somethings got to change. I do not understand how this location has lasted this long with her as the manager. read more

Would have given a zero if that was an option, this Sally's location is awful, the employees treat you like you're stupid. They have misguided me multiple times now. I highly recommend not coming here. I don't feel like being emotionally harassed when I go to get hair dye. read more

The manager is completely rude and doesn't care about the customers, she also follows customers around the store and makes them feel uncomfortable. I heard several people say some thing amongst themselves about this today. All the other employees are fabulous! read more

This Sally's has a good selection of ethnic and curly hair products. There were so many options I spent way longer in there than I intended to. Another plus is that they have the Generic Value Product line, which is sadly unavailable in Canadian Sally's. I've been using the GPV version of Paul Mitchell's The Conditioner for four years now. I've used the Paul Mitchell and GPV version and both work great. The staff in here was friendly and asked me and other customers if we needed assistance. Everbody seem genuine and no one looked at me like I was crazy. read more

Up until 2-3 months ago I loved coming in here & the employees & management were amazing! But now employees I've spoken with have NO knowledge of their own product!! I've had to step in twice already when they have given advice to other customers that would've caused major issue.......LITERALLY they told one lady that the #'s on the developer ( levels 20,30,40)were HOW LONG YOU KEEP THE BLEACH/COLOR IN YOUR HAIR!!!! Thank God I was there or that poor girl would've had major chemical burns! & just last week told a customer they only needed the uv light if they needed their gel nails too get dry immediately....that it wasn't "that important" and a "waste of money really" WTF!!???!!!??!!?? I don't expect licensed cosmetologists but c'mon at least know enough to not cause injury!! I now go to the store in Burlington.....lt's waaaay less stress for me to shop there!! read more

Happy being nappy (African American hair) and living in Vancouver, BC, I live for the days to get down south and shop for some black hair products from Sally Beauty Supply in Bellingham. Its located right across the street from Bellis Fair on Meridian Ave. I get all my advice from my hair dressers in LA so I don't walk in there looking like a lost puppy. I just purchased a Hot and Silky travel dryer with three attachments for only $24.99 now that's a good deal. My hair will be BONE straight in no time hehe read more

There is still people who love what they do! I bought a product.and he went out of his way to get a coupon or Fabien me two dollars which is a big deal when the it made the iprice under five dollars! I thought that was very nice of him.lots of employee get so jealous over coupons over the phone and refuse to take them these days.thank you! It made my day to save a Lil. A little goes a long way! read more

I will give this store 6 stars...if only they have all the other brands as well but I know that's not possible. So I spent almost an hour browsing in this store because I wanted to buy funky hair colors and hair products etc. The sales were all very attentative, knowledgeable and super helpful. They were able to answer all my questions about developers and toners, comparison of different hair dye brands and everything else!!! I am so impressed with their patience and just being cheerful in helping me. Sally's Beauty sells anything from nail stuff, makeup and hair products etc. I think this store is mainly meant for beauty professionals to get their supplies from. I know a lot of the other professional beauty supply stores that doesn't allow outside people without a beauty license to purchase in their stores but Sally's doesn't have this restriction. Store is Clean and tidy and well organized in different sections and suoer easy to navigate. They have very good deals and specials on all the time, just pay attention to the flyers, and little tags and signs and I'm sure you will score some good buys!! For promotions they often have buy 1 get one free or buy 2 get one free, 2L shampoo sale for 18$, get a free tote If you spend over 49$ etc. They also have an awesome clearance section if you dig around. I love this place so much I even joined their membership for 5$. For their membership its basically free because they will give you back a 5$ coupon to use and have monthly special rate discounts and you pay the lower price for members( usually $0.50-$1 cheaper than non-member price). Their prices on average is very reasonable. Tonnes of parking available in the plaza. This will for sure be my number one choice to get hair products from. I can't wait to go back again!! read more

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I love this chain as a whole, just not this location. The staff really aren't that friendly and every time I go in they have a "know it all" attitude. They incorrectly corrected my pronunciation of a product and every time I've been in there they've made me feel like I don't belong there because I don't know everything about hair/nails. Aren't they supposed to help customers? Isn't that their job? They've given me bad advice and had me buy unnecessary products that would have fried my hair. Honestly, if you can go to any other location please do so. The staff at the Woodinville location are SO much better and it makes me sad that I have to come to this one. read more

Friendly service, helpful staff. Nice selection of a large variety of products. I was greeted with a smile, helped with my questions, and told about the buy 2 get 1 free deal that was being offered at the time. I showed up with my two items at the counter and was encouraged to get my free item. Sweet! read more

i've been to this location 3-5 times, and only once was there a helpful employee. I didn't get her name(DAMMIT!) but she greeted me with a nice hello, offered me help once when i was looking around, and left me alone. She was super helpful to a group of teenage girls looking to dye their hair, she seemed very knowledgeable. She was dressed very professionally, and she wore the apron that they have to wear The other visits, were a whole other story. i walk in to find the two "cashiers" gossiping across the entrance, right when you walk in there is 2 tills on either side. not only were they not discreet, many of the customers seemed really annoyed. They never said hello, or offered me any help, and when they had stopped talking i asked one of them what type of clay masks they sold there and she just said,"DUNNO, but if there is, it be in that aisle"(she didn't point by the way) Neither of them had the apron on, and neither were doing anything helpful( there was a lot of people in the store that day) theres other stuff too but i'm not gonna bother :( read more

Clerk pointed a lot instead of walking over to where I could locate what I needed. Clerk wasn't unfriendly just didn't move an inch the whole time I was in the store. The store has like 4 aisles. It's not Costco. I do like Sally's hair coloring products. read more

wow worst service of my life. rude, unprofessional, unknowledgeable people. stay away if you can. if i could give them zero stars, i would.

I shopped this location on Sept. 8, 2014 to specifically purchase a professional curling iron. I had Us funds (I'm from Canada) and my bill came to $45.43, but had only $45.40 in my purse and she refused to sell me the curling iron, even though I said I would come back with 3 pennies when I met up with 3 girlfriends who where shopping in a different store near by. She was very rude and still refused to make the sale..... needless to say it will be the last I ever shop for anything in that store. read more

I've never been more disappointed about this Sally's. It's almost a year since I've been to this location & there seems to be all new staff, which is now the problem. This was a wonderful store in the past but today the manager (who seems to have a major attitude to begin with) kept bumping into me as she would step backwards helping another customer & never once apologized. A short time later, I reached up to grab a small bottle on the top shelf & it accidentally fell & broke open on the floor in front of an employee. I apologized, & apologized, she said, just don't touch it cuz it'll burn you. Then the manager came out, looked @ the floor w/a nasty look on her face, & stared down the other customer in the isle. I took responsibility of course & said, "my apologies, it accidentally slipped out of my hand. She gave me a "mm-umm" & asked if there was something I needed? So the other employee grabbed another bottle for me, I said thank you & again I'm sorry, which was met with another attitude snarky "mm-umm" from this so called manager. Now I'm frustrated for being treated like crap for an accident that I'm sure happens more often than not (I was there 5 min before I heard someone else drop something before me) so I decided I wasn't going to purchase the products due to rudeness of this woman manager. I left them in the next isle over & went to walk out & that's when I was confronted by the same woman asking me "Where the products were?" I said, "Are you accusing me of stealing?" She responded with "no, we're doing inventory." I walked over, I took them off the shelf where I put them & handed them to her. I have never been so disrespected in any store EVER. I'm pretty sure I'll never go back, unless they get all new staff again! Had I been treated w/better customer service from the manager herself, & not to have been (basically) accused of stealing, I would've happily purchased those products. Don't get me wrong, I completely understand they're are people who do steal, but every business or person is in the customer service industry no matter what job you're in & there were so many other ways these particular events could've been handled. read more