I underwent facial rejuvenation under the care of Dr. Jason Lichtenberger two and one-half weeks…read moreago. The procedure included an upper blepharoplasty, platysmaplasty of my neck, and SMAS facelift. In addition, I underwent an CO2 laser treatment. Prior to these procedures. I had a meeting with another plastic surgeon in Del mar, California. His estimate was startling and well beyond what I could afford. I then went to see Dr. Lichtenberger and he explained to me that I didn't need to undergo unnecessary procedures to get what I was looking for. Instead, he felt that I could attain a natural look and that's exactly what he did for me at a reasonable cost. The office staff at Life Aesthetic Center, including Erin, Debbie and Dana, made me feel so much at home and so comfortable while undergoing the initial consultation, the preoperative appointment and finally the procedure and follow-up appointments, putting me at ease with lots of great information. Dr. Lichtenberger is one of the most sincere, patient and truly caring people I have ever met. He is an outstanding listener, and I never felt like I was asking a stupid question. Despite my nervousness prior to the procedures, he said that was normal and on the day of my procedures, he put me at ease the entire time. His surgical staff was also top-notch and I am grateful to them as well. We here in Bellingham are extremely fortunate to have Dr. Lichtenberger in our community. I am so happy with my results as I heal more and more every day and can't wait to see my end results in the next few months!

Everyone at the center is kind, attentive, personable and professional…read more The services they provide are exceptional and the results after the procedures are great!

I had hand surgery done by Dr. Whitney and his team. From the initial appointment, to surgery to…read moreaftercare, they were amazing. His ability to make you feel comfortable, letting you know exactly what is happening and how things will go makes you feel like you are in the safest of hands. His team is one of the most supportive and caring that you will ever meet.

I came in to have a mole and facial malasma checked out. I had unsuccessfully tried all of the over…read morethe counter creams in attempt to lighten my malasma. Dr. Gilbert and his staff are very friendly and were able to provide an effective cream to lighten my malasma. It's nice that they recommend products that they have stocked and information regarding other vendor options. This is the first experience I've had with a dermatologist. I'm satisfied and will continue to come in as needed.

I rarely leave negative reviews, but after giving Frontier Dermatology multiple opportunities to…read moreaddress my concerns directly, I feel it's important to share my experience. Before scheduling a cyst removal procedure, I specifically asked whether it would be covered by my insurance. I was told the office would verify my benefits and let me know before scheduling if there were any issues. I later received a call stating that it was covered, so I moved forward with the procedure. Instead, I was surprised with an approximately $800 bill because the charges were applied to my deductible. At no point was I provided with an estimate of my financial responsibility or told that "covered by insurance" could still mean I would owe hundreds of dollars out of pocket. When I contacted both Frontier Dermatology and my insurance company, neither was able to resolve the issue, and my insurance representative even stated that the provider should have explained the deductible before the procedure. Unfortunately, that wasn't the end of my experience. During my follow-up appointment to have the stitches removed, the provider commented several times that she was having difficulty removing them. Before leaving, I specifically asked whether everything had been removed, and I was told, "I'm pretty sure I got it all." One area never healed correctly. I returned to the office because I believed a stitch had been left behind. After examining the area, including having a physician take a look, I was told they couldn't find anything and that it might just be an irritated hair follicle. Several months later, the same piece of stich finally worked its way to the surface. I scheduled another appointment--this time at a sister location because my regular office couldn't get me in promptly. When I arrived, I learned my appointment had been changed from a nurse practitioner to a physician without notifying me beforehand, and I was required to pay a $60 copay. The physician immediately confirmed what I had suspected all along: a stitch had, in fact, been left behind from the original stitch removal and removed it during that visit which I was told I wouldn't be charged for, yet months later I'm paying for their mistake. I don't believe patients should be charged to correct a complication caused by incomplete follow-up care, especially after raising the concern months earlier. I filed a formal complaint with Frontier Dermatology requesting a review of the situation, a refund of the copay for the corrective visit, and assurance that I would not receive additional charges related to removing the retained stitch. Staff assured me someone would get back to me quickly. It has now been more than a week, and I have not received a phone call, an email, or any acknowledgment of my complaint. Mistakes can happen in any medical practice. What matters is how those mistakes are handled. My frustration comes not only from the billing issues and the retained stitch, but also from the lack of communication and accountability afterward. Make sure you have them sit down with you to review costs, insurance coverage before agreeing to any procedure or you'll be in for an unwelcome surprise!

I saw Dr. Baader as follow up to an ER visit. He was very busy, hadn't reviewed my chart and…read moredidn't review the xrays. I was out after seeing him for 5 minutes. I felt as though he was bored with a mundane hand injury. I sought care elsewhere. I will not recommend him.

I had an accident at work where the tip of my index finger got nipped off. Dr.Baader performed a…read moreskin graft surgery to close the wound and help heal it, also putting in a silver nail to help my nail grow back in normally. 2 months later, people have to ask me which finger got nipped off. He has done amazing work on me. I could not be happier with the outcome, he is an amazing practitioner. If the circumstances arise where I am needing a hand surgeon again, he is the guy I will go to. I highly recommend him.

I had to wait months to get in due to the doctor cancelling my initial appointment. When I finally…read morewas able to see one of their ENTs, the doctor came in and spoke to me for maybe five minutes. I was handed another referral and pushed out the door. I didn't feel like my problem was taken seriously or given any consideration. Unfortunately I'm still having chronic issues and was disappointed by the quality of care at Bellingham ENT.

I hate giving poor ratings but if I prevent someone else from wasting their time it is worth it!!!…read moreThe staff are all very friendly and amazing! Dr. Joost Knops, M.D is NOT! I have seen him twice now and walked away without any answers to my issues or a feeling that he gave 2 cents about anything I was going through. Besides telling me the issues were something I had to deal with, I was only allowed to address 1 issue per visit! That is ridiculous!! I was actually told "We addressed your dizziness today but that is it." After which, he promptly walked out of the room and my visit was done! It is horrible enough going through the paperwork, payments, time off work, driving, etc. to get a doctors appoint but to then have the person you are relying on to help you be so rude and dismissive is completely unprofessional and uncalled for!! I am not sure how the other physicians are in the practice, but I don't think I will be taking any more chances or wasting my time with this office. Signed - Frustrated!!

Dr Blackburn has always been caring and professional. He has done several procedures on my hands…read moreand a breast reduction. He is the best and most trustworthy doctor I have had!

Arrogance and lack of professionalism to the max! Staff is unbelievably rude and actually lies to…read morethe docs about their behavior towards the patients, and he naturally believes them. The doctors attitude trickles down. His excuse for his poor behavior is, as he told me once, (for plastic surgery) "I'm the only game in town". Do yourself a favor and make the trip to Seattle.

I wish I could give him zero stars. Zero empathjy, condescending, patronizing, and unhelpful…read more Visited his office twice. The first for tinnitus, which wasn't even discussed. The audiologist gave me a big push to buy hearing aids from them. Like a used car lot. Second time for serious vertigo. Dr. Stackhouse said all he could do was reassure me that it would go away in a week or so. It was at an unbearable level, but he wasn't interested. There won't be a third time.

I can breathe soooo much better!!!!…read more Dr Stackhouse did an awesome job on my deviated septum surgery. He also did a turbinate reduction and it has all healed nicely. The staff is super nice and positive, the office is clean and comfortable. I would recommend Dr. Stackhouse to anyone looking for ENT surgery or care. He is very nice, has great bedside manner and is knowledgeable in his field. The office staff was very helpful, especially with insurance and disability paperwork.