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8 years ago

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Verizon

Verizon

(21 reviews)

$$$

So, after years of being behind the curve as far as phones, it was finally time to get some…read moreupgrades. So we decided to head here to get some newer phones to use, and this place went ahead and went above and beyond what they needed to do to save some very precious memories. We got a guy by the name of Josh to help us figure out what we wanted to do with our phones and our plans- as it turned out, he helped us to find a way that not only could we get a bigger data plan for cheaper than what we were paying, but that we could get phones with bigger memories (when you've kept having to shuffle around apps and games on a 16GB phone, having enough space and then some is kind of overwhelming) for a lot cheaper than we thought, well... it was worth coming in. Then Josh walked us through getting everything off of S's old phone and backed up to the cloud so she wouldn't end up losing Where this place really earned its stripes is when S believed she lost hundreds of pictures of her daughter after having them backed up at the store- so she called Josh and he'd replied that they had not deleted the data and stored memory off her old phone, but that they would be happy to have her come in the next day and download all the pictures off her old phone if they didn't show up in cloud storage by the next morning- which they did, thankfully enough. This place is one of the better phone stores out there!

I'm absolutely disgusted by the lack of signal and service I have on my iPhone. I don't pay $100s…read moreof dollars a month for mediocre service. Verizon you're number 1 on my shit list right now as my stress grows and grows as the night goes on and I am without cell service. Especially due to the fact my finals week is approaching and I can not complete any work thanks to this stupid companies cheap towers and pathetic tech. You guys should be removed completely as a service provider. it's embarrassing saying I'm apart of your services because there is such a lacking of them.

Verizon

Verizon

(17 reviews)

$$$

Always the best in customer service. Corey was stellar. Make an appointment online to make your…read morelife easier.

this Started 8/2024: Verizon and this Plainwell store is the home of the classic "bait and switch"…read more I'm a 21 year client of Verizon and got screwed with my last phone up-grade. Justin S. at the Plainwell store said "$160 with your trade in and no changes to your plan". Not the case at all. 1st few months my bill went up $99. I would call or text Justin about the billing error and he would say "oh VZ just hasn't caught up with your new trade in promotion, I'll issued a credit". He did issued a credit but it wasn't the correct amount. this happened every month until Jason stopped responding. I reached out to Verizon corporate office and got no where except when a 3rd party customer service rep (that spoke very little English) called me to tell me she she would take care of everything but never did anything. I asked for several months for my signed agreement and didn't it until the 5th letter I wrote. here's a shocker, I was not my signature on the agreement. I write Verizon a dispute letter every monthly billing because its incorrect every month. I even wrote directly to Amanda at The Wireless Zone main office and didn't get any response. I recently traveled to Ireland, Spain, and France and got screwed on the VZ international $12.00 per day plan. Disputed the charges because there were many days I didn't user any data. Verizon doesn't care. its one of their many "gotcha" moments Do not use The Wireless Zone stores and certainly dont sign up with Verizon. Plenty other companies out there like T Mobile, Pure Talk and Consumer Cellular.

AT&T Internet - isps - Updated October 2026

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