Computer assistance was needed by this no tech person…read more Was so grateful to find help locally by Pro Computer Support (269-350-3250) found in the Mattawan Business Directory. Was dealing with an outdated computer running Windows 8. Technician explained why a new computer was recommended. They ordered the computer, transferred data, installed printer and delivered with instructions, which were very appreciated. What was thought to be a big problem turned into an enjoyable experience. Very pleased with the great personalized service. Highly recommend Pro Computer Support services! Natalie J. Kelley, Mattawan, MI

I was thrilled that there was a computer repair business near Paw Paw. Pete was amazing with my…read moreSurface Pro. He even ordered a special tool needed to remove the screen and when that package was lost on the way to him, he re-ordered it from another supplier! Pete kept me in the loop on status and after doing tons of research and ordering that tool, he found that he could not repair my machine, his fee to diagnose was still $35. I highly recommend Pro Computer Support and know where I will be going if the need arises in the future!

Mid-February I was in the middle of completing some billing work that I needed to turn into my…read morebiller and my USB device failed. I began freaking out and quickly contacted a team member at the Computer Guild. I was told to bring my device in and there was a potential that some data recovery could be done but it was difficult to tell before actually getting it into the shop. I dropped it off and was contacted by a gentleman, Joe, he explained that he had been looking at the device for about eight hours and was unable to recover any data. My heart was broken because every document accumulated as an adult has been saved on this USB device. Every progress note for client; every tax return; every billing episode; every credential that I've ever gained; documents from when I was still in college; study guides for state exams that I wanted to keep; client letters; college transcripts; job applications; court documents; invoices and receipts; resumes and cover letters; student loan info; literally everything as an adult has been kept on this USB drive. I essentially explain to Joe that I would come back and pick it up and pay whatever the cost was to do the diagnostic on the USB and didn't hear from him for awhile. Well that evening he called and said that he found a company that specializes in data recovery for USB devices and he said that he already contacted them and they were willing to look at my USB device free of charge and then run a diagnostic; tell us what could be recovered if anything and then also give us a quote. Now, I don't know how familiar people are with great customer service and I can say prior to this circumstance my experience with customer service has been primarily substandard. I was so elated that Joe took the added and truly unnecessary step of contacting this other company. He had no obligation to do so but in keeping with the Computer Guild's mantra, he went above and beyond and performed due diligence by seeking this company out. Joe took care of all of the shipping, all of the communication with this company and sent me a quote. I was hopeful that the quote (because it ranged) I received was going to be on the lower end by the time that the work was completed but it was hard to tell before the company was actually able to complete the entire diagnostic. The company comes back and says that they were able to recover about 95 to 98% of what was on the USB drive but the quote at that point increased exponentially, almost double the original quote. Joe called me and explained. I informed him I was not prepared to pay that amount and essentially told him that I apologize for wasting his time but I cannot afford that. Joe assured me that in no way did this waste his time and he was happy to help. He planned to communicate my sentiments to the company and essentially have them send the USB drive back. I got a call about a day later from Joe saying that he essentially went to bat for me and advocated with the company for them to drop the price to half of what the quote was. I was literally in tears when he told me this because I had already come to terms with the fact that I was just going to lose every bit of data I ever acquired. I was on vacation at the time of this conversation but the company was unable to move forward without payment upfront. Joe again sprung into action and the as able to negotiate the company renting the money until I got back in town. I've never been so pleased with a company in my life!!!! I love Joe!!! And the guys at the shop, everyone was incredibly accommodating and beyond helpful!!!! I'm so humbled and appreciative of them!!! They literally saved my life!!!

If your a smoker dont go here terrible service telling me it needed cleaned when i did right before…read moretaking it in. Yea people smoke but not a reason to refuse even looking at it..take your money elsewhere they need to be shut down

This company is good. They attempt to keep the prices that they quote. I will let my friends and…read morefamily know about this computer service. Fixed my problems and explained what they did.

Atrocious! We dropped off our computer here to get an estimate for a cracked MacBook screen (we…read morealready knew the issues and exact problems), after a few days they told us the ridiculous price to replace the part - we decided to not go further and pick up our computer. And upon pick up are now having a mysterious "$75+ service charge" out of nowhere to pick up a broken computer that they didn't even do any work to which they didn't tell us about prior. I've always had a bad taste in my mouth from computer shops but this one tops them all. What a waste of time! Don't go here

I took a stereo amplifier in for estimate of repair which costs $45 on October 21,2022. When I…read moredropped it off he figured about a week to get back to me with what he found and give me an actual estimate to repair. After waiting nearly six weeks I went into his shop on Tuesday November 29 and was told he just put it up on the bench and it was next in line to get looked at. I heard nothing so I went back in there on Friday December 2 and he shows me he has it opened up (4 screws) but hasn't had a chance to troubleshoot it yet so he couldn't tell me what was wrong with it or how much it would cost to repair. There was absolutely no service rendered on his part yet he would not refund my $45 that I paid him to troubleshoot and give me an estimate.

Thank you for all your support and timely service. This is a great company to have in this location…read more. I got free WiFi while I was there so my phone moved faster and he fixed my computer fast and it runs like a pro. Thanks Sam what great service I will see come again!

Super service and easy flexible scheduling. This is a great asset to our community and they were…read moregreat to work with. Our lap top battery created a fault that would not allow it to boot up. The team at Big Blue Water diagnosed and replaced the battery for us saving a lot of files and time.

They are very knowledgeable and thorough, reasonably priced and friendly. They helped me out when…read moremy computer was hacked and set me up with Windows 11. I highly recommend them for any computer problems.

This company is Great! Christopher is who I dealt with when my computer died. He is very…read moreknowledgeable, honest and kind. He did not make me feel "computer stupid" at all. He was able to recover my data and quickly had me back up and running in no time. It was truly a blessing finding Nuwave. There is another computer 'technicians" store in town, but I was treated like I was a big Inconvenience to them and their day. I was so disgusted with them... I walked out their store! They are a Joke and found out later...they lied to me. If you have a computer problem in the Richland / Gull Lake Area in Michigan, I would Strongly recommend that you take your computer issues to Nuwave Home Service located in the center of beautiful Richland, MI. I was glad I did....and I will be back! But hopefully not too soon :) Back-up your files often!

Had to get my laptop repasted and i was on a time crunch. The staff was helpful, knowledgable,…read moreunderstanding and prompt. They were able to fix my laptop same day and at a reasonable price. They understood the request, and even went above and beyond to test (even though i said they didn't have to) the work they did. Now my guild mates will be happy to have a tank for raid tonight. Thank you guys so much!

Geek Easy is awesome! I personally know the owner, Silvano, and he is one of the most genuine…read morepeople you will ever come across. I personally got my laptop serviced there, and the staff there were friendly, the diagnostics didn't take long, and they were prompt. Highly recommend Geek Easy to any individual or business with IT needs!

Top notch service!! Mike is easy to work with, and had my dead laptop fixed inside of an hour. Both…read morecharger and battery chose the same day to go bad and since I rely on it for work, it was a disaster. Great work - I've been here several times over the years, and have always had a positive experience, will return if I have any computer problems.

I just had my second broken computer/phone visit with this excellent small business. Both times…read morethe service was friendly, professional, knowledgeable and delivered on time. Would recommend this shop to anyone.