We decided to go with GF because of their all 5-star reviews. I contacted Gino for an estimate and…read morehad a few questions for the work to be done. He was straight forward and guaranteed us he would do his best to make our bathrooms look brand new. We can attest that Gino and Tom provide great customer service and high-quality work. We recently moved into an apartment and the bathrooms were hideous. Brown stuff and whatever else that grows onto tile and caulking was there. For this reason, I did not feel comfortable for any of my family members (especially our LO) to use the bathrooms. Tom came out explained what he would do with my husband and proceeded to work meticulously and efficiently to sterilize, clean, recaulk, and do some grout repair in some areas. I was not present when the work was done due to social distancing and caring for my LO at our condo. Gino even agreed to caulk around the toilets for free. We are now settled in our apt and feel our bathrooms are safe to use and no longer a health hazard. I highly recommend GF but you can already see that with their 5-star streak. Thank you Gino and Tom!

Gino did a great job regrouting our shower. Very professional. Contacted us the day before to…read moreconfirm our appointment and arrived at the stated time. Shower looks great! Thanks Gino

I called up on a Tuesday and Mark was out Wednesday. Pricing was fair and his work was great…read more Cannot recommend this local business enough. Lisa was very efficient and set up the estimate quickly. Pictures show the after. I forgot to photograph the before, but it was pretty bad. Mark did a fabulous job and turned a moldy bathroom into one that is now perfect! Mark left me with instructions also on how long to wait before showering and a sealant. He replaced all the grout in my sons' bathroom and cleaned the grout in our master bedroom.

Grout Masters did a great job on the tile/grout in two showers. They now look SO much better! In…read moreaddition, the price was fair and the job was completed promptly. Excellent all around communication with both Lisa in the office and Mark as tech. I really want to stress that it felt good working with them. Growing up as part of a family run business it was always taught to me that the customer should be treated in a friendly, respectful manner--this is exactly the way Grout Masters treated me...and all my family members including our pet! A pleasure doing business with them.

I have to say all the reviews are correct, this is really a 5 star experience with Josh. Our…read morebathroom looks so good, we are scared to use it and are still using our other bathroom a week later ! Josh did not over promise and warned us of places that he would not be able to change, but everything else exceeded our expectations, AND the price was very reasonable. He polished our tile floor, counter tops, bath surround tiles and regrouted and sealed our shower. He was on time, courteous, friendly, cleaned up and left our 18 year old bathroom looking and feeling like new. Also gave us recommendations for cleaning products to protect the surfaces. Excellent!

Josh provided fair pricing, and provided excellent service. My shower looks new again. Josh also…read moreprovided great tips on products to maintain appearance.

Sonny did a great job! I was thinking of remodeling my bathroom but Sonny made it look like new.read more

Highly recommend! Sonny came out quickly, diagnosed the caulk issue in my shower right away, and…read morehad it fixed in no time. He was professional, friendly, and very responsive from start to finish. I'll definitely be keeping him in mind for future projects and can't recommend him enough!

We had the good fortune to choose The Grout Medic to repair and restore the grout and tile in our…read moremaster bath and a powder room. Ron and Joe and the other members of the highly professional team team did an excellent job for us. The steam cleaning made the shower look as good as new. Grout was matched well, as was the caulk. We were given great advice for moving forward. We highly recommend this firm and would happily use them again.

After 29 years of use the tile surrounding our bathtub needed new grout and caulking around the tub…read moreneeded to be replaced. A soap holder attached on the tile was partially broken and needed to be removed. No telling what the structure behind would be. My husband and I are very happy with our experience with Grout Medic. Mike thoroughly explained the procedures needed. He did a great job. The price was reasonable for the quality. Our bathtub tile looks brand new! We booked another appointment for work on kitchen floor ceramic tile repair.

We had an outstanding experience with Sir Grout Chicago, and I can't recommend them highly enough!…read moreFrom the very beginning, Julian was fantastic to work with. He came to our home, provided a detailed quote, and took the time to explain the Sir Grout process. His knowledge gave us complete confidence in moving forward. Jonathan G. completed the work, and he was absolutely exceptional. He arrived on time, reviewed the work order with me, and clearly explained what he would be doing. He was courteous, professional, and respectful of our home throughout the entire process. Jonathan repaired the caulking and grout in our shower, bathroom floor, and around our double sinks, and the results are amazing. Everything looks like new! He completed the work within the timeframe he promised, thoroughly cleaned the work area before leaving, and paid close attention to every detail. I was genuinely overjoyed with both the quality of the work and the entire customer experience. Julian and Jonathan make an outstanding team, and their commitment to customer service and craftsmanship is evident. I wouldn't use anyone else and highly recommend Sir Grout Chicago to anyone looking to restore their tile and grout. You won't be disappointed!

Solid job. Between the getting the estimate done, communication, and of course the work was all…read morevery professional and well done. Julian was helpful in getting everything set up and Vinny did an excellent job. There was one tiny wrinkle in that it was originally an afternoon job and the night before they changed it to the morning. Thankfully I could make it work, but a little more lead time would have been nice. Overall, I'd still 100% recommend them!

The staff of Prestige Grout, Marble & Granite were all great and professional throughout the…read moreprocess. Prestige provides 1st class customer service. Their 1st appt for assessment of our kitchen and front hallway tiles was quick and comprehensive. We asked for their floor/grout cleaning & coloring. Also had some cracked tiles replaced. They were very accommodating in saving our cost estimate until our kitchen remodel project was over a month away. Rockne was our service technician who was very experienced in applying their flr & grout cleaning; along with repairing grout and replacing tiles. Their steam grout cleaning process was amazing and was able to clean up much of our grout ; but the grout coloring system used did a fabulous job of covering all grout in kitchen and hallway the color we chose.

Requested estimate / appointment for a grout restoration project. Sent pictures / measurements…read more Didn't hear back from staffer Jenny despite follow-up. Moved on. Owner Jason eventually contacted me, apologized and offered to make things right. Said he would address the issue and I'm confident he in fact did.

I recently had my carpets cleaned by EcoClean, and they did a fantastic job! Scheduling an…read moreappointment with Krystal was quick and easy. James was my technician, and he arrived on time and was professional, knowledgeable, and thorough throughout the entire process. I was so impressed with how efficient the service was and, most importantly, how great the carpets looked afterward. They looked brand new! I highly recommend EcoClean and will definitely use them again in the future for my carpet cleaning needs.

If I could give EcoClean zero stars, I would. We hired them for basement mitigation and…read morereconstruction, and the experience was a nightmare. They heavily overbilled the drying phase, using most of our insurance budget and leaving very little for reconstruction. We also later learned they subcontract the construction work to outside companies with little verifiable history. After the drying was completed, we had a concerning issue in the basement and reached out repeatedly with no response. Communication and progress essentially stopped, leaving our basement unfinished for months. I will not be using EcoClean for the rebuild and would not recommend them.

Radek has done grout and cleaning services at several of our rental units. He is amazing - prompt,…read morevery affordable and does high quality work. On our most recent service, Radek was out of town and adjusted his schedule to ensure our work was done before our new tenants came in. Finally, Radek is the most affordable in the city. I got several quotes from other grout and tile companies and they were at least 3x to 4x more money for the same services.

Radek deserves all of the five star Yelp reviews…read more Most businesses don't want a job this size, and many hate coming into city condo buildings, so I was grateful Radek was interested. I had to wait ten days, but it was worth it. (Left a request on Angi, and not one viable reply.) He replaced five large tiles that had detached and regrouted around them... saving me from having to re-do the entire bathroom floor. Matched perfectly... you can't tell the old work from the new. Arrived on time and worked quickly. I was worried about tile/grout dust, but there wasn't a spec in my condo after he left. Highly recommended!

Outstanding experience from beginning to end. Well organized, experienced and thorough. Verified…read moreall the information he needed on the phone to justify coming out and doing an assessment. Was on time. He was very specific with his quote. Allan called when he was a bit late for the work time. Always appreciated. Did an amazing job of cleaning tile and grout, removing all of the old gross caulk. The one person shower was like new when he was finished. I recommend him unconditionally based on our work with him!

Alan was prompt, friendly and appears to enjoy his work. My stone showers look completely new even…read moreafter no resealing for many years with inconsistent cleaning. The black mold on the silicone and discoloration on the grout is thankfully gone. I highly recommend and should have done this sooner.