I recently was in the market for a small to medium-sized SUV, having previously driven a Honda…read morePilot. I visited Toyota, Honda, and Kia to explore my options, but finding the right car within my budget was challenging given rising car prices. I ultimately ended up purchasing a Kia Sportage from Jacob at Van Nuys Kia. Both Jacob and his manager worked eagerly to match my options and stay within my tight budget. The new Sportage drives so smoothly, and I've been very impressed with it. If anyone is looking for a new car on a budget, I highly recommend checking out Van Nuys Kia.

We appreciated the low key, no pressure approach of the sales agent Esme Alvarez and the sales…read moremanager, Stuart Romero. They answered all our questions in a very straightforward and clear fashion And negotiated with us in good faith. It was one of the better experiences we've had with car dealerships. We recommend Kia Van Nuys without reservation

They did what we asked, took care of the recalls, and updated the system software like I insisted…read moreseveral times. They also didn't sugar coat the work time like another dealer we visited before coming here, who told us to bring it in right away first thing in the morning and just let the car sat there for days without any work being done. This dealer actually scheduled us in a week down the line and started working right away after we dropped it off. Didn't sugar coat the time it needed to work on the car. Only thing i took a star off was because they said that they called us when the car was done, but neither my wife or myself got any calls and we checked all our call logs. They do charge $150/day for not picking up your car, good thing that we called in to check on the status of the car and found that it was already done. Customer service attitude was ok. Not Porsche/Mercedes white glove service, but just ok. At least they took the time to listen to what I was saying and looked at me while i was talking to them unlike the other dealership that just buried themselves and not even look at you. Overall, my bar for Stellantis is pretty low. Very low in fact. If it weren't for high gas prices that drove us to change our purchase decision from a Range Rover (Gas) to a Wagoneer S (electric SUV), and the fact that Jeep has the only mid size electric SUV on the market that our 70lbs husky can JUST fit into the back without losing her head; because for some reason most electric SUV these days are all obsessed with chopping off the roof for style and forget the utility part in their name. If it weren't for all these reason, we would have ended up with a Range Rover instead. It would be better if they could provide loaner vehicles for people who need to have a long list of recall warranty done, but it seems that all Stellantis dealerships all have a measly small pool of loaners available. Overall, I would come back here again just because they were straight about the time it needed to get the work done, scheduled us into a slot when they actually had the labor to work on it, and updated all the system software like I asked them to. The system updates that all Wagoneer S (EV) owners needed that should've really been categorized as Recall software updates to fix all sorts of critical issues. There are tons of horror stories online where owners take their car in asking for those software updates and were refused by their dealer because they were not technically recalls and were told not needed. I hope Stellantis can do better and make all these software updates mandatory as part of the recall to bring trust and confidence to their customers in their products.

I went to their part department all employees ignored me made me stand there over 10 minutes…read morewithout acknowledging my presence busy talking and making jokes with each other. I came to cash purchase a new Ram RHO, which I ended up leaving and buying g at other dealer. The RHO is their top available model they just lost a cash deal due to their horrible customer service and attention. Take you business somewhere else

If you're looking for the deal of a lifetime and an absolutely amazing car-Leasing experience, go…read moresee Nikolay at Lexus. You will not be disappointed! This is the second vehicle Nikolay has helped me get, and once again, he exceeded all my expectations. He is incredibly kind, honest, knowledgeable, and genuinely cares about making sure his customers leave happy. There was never any pressure--just great communication, transparency, and exceptional service from start to finish.

Bought a used ev from them 11/2025 for my wife. Was told 1. the license plates would arrive "in a…read morecouple weeks". We received the title and the registration in a few weeks. A month goes by, no plates. 2 months, no plates. 3 months, no plates. We had a windy spell and the paper plate tore in half and my wife got pulled over for it, and a ticket for not having permanent plates. During this time I tried texting the salesperson, emailing the salesperson, calling the salesperson... no response. Tried contacting the dealership through their contact form on their website, no response. Called the DMV and they had no record of plates being ordered for the car, and said the plates should have been on it when it was bought so I had to order new plates, which now don't match what's on the title. 2. I noticed the front didn't have a plate bracket on it and when I asked about it the salesperson said "LA county doesn't require front plates on EV's." Which I thought was wrong and I checked when I got home and yeah, he was wrong. All passenger vehicles operating in the entire state of CA require front plates. 3. The charging connecter was broken. The nub that clamps down to secure the connection to the car. Not a huge deal, it still charges fine, but still. 4. Not a big deal but was promised one of those leather key fob covers. The salesperson said he'd call when he got it. Never called. This salesperson clearly was just after the sale and once it was done, wiped his hands of it. Got an OK deal on the car (1 star) and the service people seem ok to deal with so far (2nd star). Those are the only positive things I can say about this place. The post-sale experience with the salesperson (ie: non existent) and the communication with the location in general were frustrating and make me sigh in annoyance when I have to take the car for service. Luckily the service department is a better experience.

Robert and the team at Valley Discount Tires are outstanding! I got a flat tire on my way to work…read moreand, after putting on the spare, drove straight to their shop. Within about 30 minutes, they had my tire repaired, rotated all of my tires, and had me back on the road. I barely missed any work at all. Fast, friendly, and professional service--I couldn't have asked for a better experience. I highly recommend Valley Discount Tires. Amazing service!

Best service. First time coming to this shop and got 4 new tires. Affordable, quick and easy. Will…read morenot go to any other shop from here on out. Thank you!

They not only repaired my car in a timely manner but they took care of all of my insurance and…read morerental car needs!! On top of that my car was returned to my house fully detailed!!! These guys are amazing!!!!!

honesty, they took two months to charge me $2000 and gave me the lowest quality parts possible…read morewhile charging me the highest rate on them. Just to have my car breakdown just a couple months later from all of the same issues and the next Mechanic I go to said they did the worst job they've ever seen on my electrical system and have the cheapest parts money could buy on my car. Please never go here. Complete scammers. charge double what they should have on the repair and made me get a rental car for months because they took forever to do the shotty repair they did.

I had a 60,000 mile service done on my Ford Ranger on 5/4/26. Michelle Goertz was my Service…read moreConsultant and I wanted to give her a shout out for her exemplary and professional service. All communication, documentation, and service work done was top notch and I am a very happy customer. Russell Abbey

My wife took her Ford Fusion there last year because the "check engine" light was on. She called…read morethem every day for four days, and was told every time that the person she needed to talk to was out, but would call her back. Natually, she received no return calls, so I phoned them one day and told them, "This is [wife's name]'s husband. We are coming over tomorrow to pick up her car, which she brought in several days ago. Kindly have it ready for us." I drove her over there, and they returned the car without any fuss (we just showed them the paperwork). In fact, they hadn't done any work at all on it, so there was no charge. (Not that I wouldn't have disputed it if there had been.) You'd think that was the end of it, but a couple of days after we got her car back, my wife needed to put something in the trunk. She opened it, and there were several boxes of computer paper! Not only had Galpin done no work on the car, they casually used it for storage. I suppose we could have just kept the paper (or given it away), or at least charged them a storage fee, but we decided it wouldn't be worth the bother. We returned the paper to them.

We worked with Eric Barajas to lease a new CX-50, and he made the entire process seamless and…read morestress-free. We were also able to complete much of the paperwork before arriving, which made our time at the dealership quick and efficient. This is our second Mazda from this dealership, and we will absolutely continue to be repeat customers. We look forward to working with Eric B. again in the future!

Dev Shahani is the best car salesman i have ever dealt with. Incredible service. Very knowledgable…read moreand trustworthy. I have bought 4 cars from him in 4 years.

I stopped by today to get a free battery test while super charging my Tesla near by. The tech told…read moreme they would charge me if they had to manually get to my battery to check. Getting to the 12 v battery is a bit different than a gas car where you just pop the hood. He then taught me how to check the battery health myself by putting my car into service mode on my display. That's what I needed and now I can check myself. Thanks for the awesome customer service!

I had a really disappointing experience at Mountain View this morning. I came in with a flat tire…read morecaused by a small nail. My tires are in good condition overall, with the exception of one that I already know will need to be replaced sometime in the near future. I chose Mountain View because I've had service done here before, they're usually quick, and I was trying to get my toddler to preschool and myself to work. After putting my car up to inspect it, the attendant told me the tire with the nail was too damaged to patch, made it sound like it was practically ripped open, and said they couldn't patch it because they would be "liable." But it didn't stop there he then proceeded to tell me that ALL of my tires were bald and needed to be replaced. I'm not someone who knows absolutely nothing about cars or tires. I know what a bald or badly damaged tire looks like, and my tires simply did not look anything like what he was describing. I asked him to physically show me the damage. When he did, I saw no ripped-open tire, no severe damage, and my tires were clearly not bald. I saw the small nail that caused my flat. He then suggested I go to a "mom-and-pop" tire shop even named one that might be willing to patch it because Mountain View supposedly couldn't take on the liability. I left and went to another established tire shop down the street not a "mom-and-pop" shop. They inspected my tires and confirmed that my tires are in good condition. They did tell me that ONE tire will probably need to be replaced in the near future, which I was already aware of, but they absolutely did not agree that all four of my tires were bald or needed replacement. And guess what? The tire Mountain View told me was too damaged to patch simply needed a patch. They patched the nail, and I was good to go. I'm writing this review because the entire interaction left me feeling taken advantage of and like I was being upsold and that the salesman assumed I wouldn't know any better. Just because I'm a woman does not mean you can tell me all of my tires are bald and need replacement and expect me to automatically believe it. Had I not questioned what I was being told, I could have ended up unnecessarily replacing multiple tires when all I needed that morning was a simple patch. I'm very glad I trusted my judgment and got a second opinion. I had previously trusted Mountain View, which is exactly why I went there in the first place, but after this experience I will not be returning.